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United States Post Office Complaints & Reviews

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United States Post Office - Bullying customers

Posted: 2014-01-07 by    Cynthia H
Complaint Rating:  100 % with 1 votes
I live in Minnesota. After moving home over the holidays 3000 miles, an incident happened in Texas regarding my husbands mail. I had filled out, online, and paid for, the individual move so that only my mail would follow me. It did, however, the Cleburne, TX postal worker who is very familiar with the way our mailbox is set up, decided to not deliver any of my former spouses mail, and instead, returned it.
He claimed that if the mail overflowed he had a duty to return it. Accept, he never put it in the box. Our tenant whose mailbox right next to ours on the porch, is always over-flowing...
Complaint comments Comments Complaint country United States Complaint category Government & Police

United States Post Office - I have not been receiving my mail for approx. 2 months that I am aware

Posted: 2011-11-18 by    Chobrale
Complaint Rating:  100 % with 2 votes
I have not been receiving my mail for approx. 2 months that I am aware. I know this because the Utilitiy Companies, Nissan, Comcast, and my Cobra Company said they mailed me letters which I did not receive. Then numerous times finding my mail left in a hallway placed there by the other tenant in this house sometimes ten days past the post date and also finding mail in mailbox that did not belong to me I complained to the Post Office. My name is largely and clearly labeled on my mailbox yet this continues. After contacting the Post Office and speaking to 'Supervisors' about the matter,...
Complaint comments Comments Complaint country United States Complaint category Government & Police

United States Post Office - California - not receiving mail

Posted: 2011-03-26 by    Mail Hater
Complaint Rating:  71 % with 7 votes
I recently moved from one apartment to another in the same city. Right after I moved I called everyone I receive mail from and informed them that I had moved and gave them my new address. I am also a recipient of food stamps and was expecting a form that would allow me to continue receiving benefits. After weeks had passed and this formed had been sent out more than once, I went to the post office and was told that I had to submit a formal change of address. I completed the written one and also the online form. I have until the end of this month to get my form returned and I completed these forms...
Complaint comments Comments Complaint country United States, California Complaint category Other

United States Post Office - California - Ripped off packages

Posted: 2011-02-17 by    BFrasier
Complaint Rating:  80 % with 5 votes
Moved 4 wks ago to new home, filled out all the appropriate change of address forms and rec'd confirmation from PO for same. Not only are we NOT recieving any forwarded mail, but birthday gifts for grandchild mailed via USPS to NEW address when tracked indicate "attempt to deliver" and then "delivered". There was NO attempt to deliver, no notification of ATTEMPT to deliver and when I called to speak to an postal employee at our new post office I was told that the problem should be addressed to our OLD address. When I reiterated that the PKGS (one from Amazon & one from a...
Complaint comments Comments Complaint country United States, California Complaint category Other

United States Post Office - Indiana, Indianapolis - NOT GETTING MY MAIL

Posted:    FRANCES H. DE MAYO
Complaint Rating:  78 % with 9 votes
I AM HAVING A PROBLEM WITH GETTING MY MAIL DELIVERED TO ME THE POST OFFICE IS SENDING CERTAIN PUBLICATIONS BACK SAYING THEY ARE NOT DELIVERABLE. ONE IS THE PNC BANK THE OTHER IS THE ENQUIRER AND THE OTHER IS HOOF BEATS MAGAZINE, & HORSEMEN AND FAIR WORLD I PAY GOOD MONEY TO HAVE THESE ITEMS DELIVERED TO MY DOOR I HAVE TALKED TO MY CARRIER AND I HAVE TALKED TO THE BRANCH MANAGER WITH NO RESULTS ALL THEY SAY IS THAT THEY WILL LOOK INTO IT AND NEVER CALL ME BACK
IS SURE WOULD HELP IF SOME ONE COULD HELP ME
THE BRANCH IS THE LAWRENCE BRANCH ON 4430 MC COY ST INDIANAPOLIS, IN 46226-9998...
Complaint comments Comments Complaint country United States, Indiana, Indianapolis Complaint category Movement & Delivery

United States Post Office - Missouri, St. Louis - Failure to honor insurance policy

Posted:    Bopp1296
Complaint Rating:  100 % with 2 votes
I mailed my husband a computer and carrying case from Austin TX to North Hollywood CA with a return receipt, Signature requested and insured for $400. When I called my husband a few days later to see if he got it, he said no. I said well on the website it said it was delivered so check around the office and see if anyone got it. He never got it and so I called the NH Post Office and got three different stories they said that Willie delivered it and then scanned the package 2 hours later, that Willie forgot what he did with it and that oh yeah, he delivered it but forgot to get a signature. George...
Complaint comments Comments Complaint country United States, Missouri, St. Louis Complaint category Government & Police

United States Post Office - Terrible delivery service

Posted:    Seapol
Complaint Rating:  75 % with 8 votes
The Cypress Texas U.S Post Office branch and particularly our mail person is the worst in the country. WE have lived here for 3 months and have not gotten our mail 2- 3 days per week every week, oh but we do get many different neighbors mail many times. Several days a week some of our mail gets dropped off to us by different neighbors who received our mail . Sometimes two different neighbors bring us mail on the same day . Several complaints have gotten us nowhere. How can anyone be so confused....
Complaint comments Comments Complaint country United States Complaint category Movement & Delivery

United States Post Office - Michigan, Alpena - changing the UPS stores address from STE to PMV

Posted:    what a pain
Complaint Rating:  0 % with 0 votes
We got a box at the UPS store for our mail over a year ago..Everything went along fine til all of a sudden we were told by our post office that the STE was not to be used anymore. EVERYONE has to change there address to PMB... We have incountered lots of problems having it all changed, some places don't have a PMB box to type in, or pull down box. Also this has caused a lot of problems for people that have letterhead, envelopes, address labels etc., , , and now we got notice that if it isn't changed within 2 more months, the mail won't be delivered, this is uncalled for..and wonder...
Complaint comments Comments Complaint country United States, Michigan, Alpena Complaint category Other

United States Post Office - Georgia, Savannah - Mail not delivered

Posted:    Tiffany 572
Complaint Rating:  100 % with 2 votes
I ordered a phone online. I was sent to me two days lateR (according to the tracking number) . The sender gave me the tracking number because I notified them that I did not get the package.
I contacted the post Office. Their response was basically that I was out of luck becasue they delivered it already. The package was too large to fit in the mailbox and no one came to the door to deliver it and yet the post office told me that they put it in the mailbox and that someone must have taken it! Needless to say, I paid for a phone and am out of the money I spent....
Complaint comments Comments Complaint country United States, Georgia, Savannah Complaint category Business & Finances

United States Post Office - Connecticut, Bristol - Changed my address even though I still live there

Posted:    RobertaPO
Complaint Rating:  100 % with 4 votes
The post office has decided that we no longer live at our current address. My daughter moved from our home to a different city over a year ago and is now receiving our mail at her current address. It seems the post office only looks at the last name that we share and not the first names on the mail. When she kept repeatedly getting the mail she called to stop any forwarding of her mail since the post office can not distinguish between her name and ours. Since she has done this it has gotten even worse, she is now getting most our mail and some of our creditors have taken it upon themselves to change...
Complaint comments Comments Complaint country United States, Connecticut, Bristol Complaint category Government & Police

United States Post Office - Maryland, Frederick - mixed up mail

Posted:    Deb Conroy
Complaint Rating:  80 % with 15 votes
I have lived in my condo for 2 years and NEVER before had problems with mail. I am repeatedly getting other neighbors mail and I assume they are getting mine as I have been late on some payments because I have NEVER receieved the bill until I receive a phone call or a late notice. I was sent a survey recently on my service and I stated such in the response but obviously no one reads them!!! This is unacceptable!! My credit is flawless and Ijust received a call about a payment I had not made and yet never received the bill. I want my mail carrier reomved or disciplined immediately. I would also like...
Complaint comments Comments Complaint country United States, Maryland, Frederick Complaint category Other

United States Post Office - Illinois, Plainfield - receiving wrong mail

Posted:    Jody Kujawa
Complaint Rating:  78 % with 9 votes
I have been receiving mail for a former tenant that was forced to move out of my home due to extenuating circumstances. She has obviously been using my address for any junk mail or other companies that she has been frequenting to harrass me by receiving her mail. I NEED IT TO STOP. She no longer legally resides at my address and somebody at the Post Office needs to send it back or forward to any new address that she would have put on file (if any). How do I make it stop permanently? I DO NOT want to see her name on anything coming to my house. It's MY HOME and I would like the right to enjoy...
Complaint comments Comments Complaint country United States, Illinois, Plainfield Complaint category Government & Police

United States Post Office - Scam and cheating

Posted:    Roy
Complaint Rating:  33 % with 3 votes
I just wanted to say that I have always wondered if the Post Office is a government agency. Well my question was answered when I read that the postage rates are increasing again. First of all, I consider the system an office rather than an entity that provides a service of any kind. I am sure that you will all agree, we can get better service from a communist than we get from the post office, therefore I refuse to acknowledge them as a postal service. We are getting screwed again by a government agency that is raising their prices and not doing their jobs. I called the post office this morning and...
Complaint comments Comments Complaint country United States Complaint category Movement & Delivery

United States Post Office - California, Orange Cove - MAIL BOXES

Posted:    dumbfounded
Complaint Rating:  0 % with 3 votes
SEVERAL YEARS AGO THE US POST OFFICE DECIDED TO INSTALL CLUSTER BOXES BECAUSE OF THE VANDELISM AND THEFT OF MAIL FROM INDIVIDUAL MAIL BOXES.
LAST YEAR THE LOCAL POSTMASTER DECIDED TO START CURB SIDE SERVICE AGAIN BECAUSE IN HER WORDS 'IT IS COST EFFECTIVE INSTEAD OF DELIVERINEG MAIL AT A CLUSTER BOX NO WONDER THE POSTOFFICE DOESNT HAVE THE MONEY FOR SIX DAY DELIVERY WITH THAT KIND OF THINKING!...
Complaint comments Comments Complaint country United States, California, Orange Cove Complaint category Government & Police

United States Post Office - California, Santa Monica - Very Late Delivery

Posted:    Ibid111
Complaint Rating:  33 % with 3 votes
Mail Service on California Avenue and 18-19th Street is not being delivered until anywhere from 5-6 PM. It used to be delivered in late morning, early afternoon. Who is the person to speak to about this terrible service....
Complaint comments Comments Complaint country United States, California, Santa Monica Complaint category Other

United States Post Office - Illinois, Park Forest - Late delivery & postage date blackened

Posted:    Patti Larimore
Complaint Rating:  83 % with 6 votes
I received my Chase Visa bill with the payment due date of 09/04/08 on 09/03/08.

With only one day before it was past due I called the card company to let them know my situation. I was not very happy to learn that I would not receive an extension on this payment.

The Post Office had delivered my bill late and on top of that used a black marker to cover the delivery date on the outside envelope.

Not only did they make me have delinquent charges but they also deliberatly covered their mistake. This is a dishonest action and not to mention, it also ruins...
Complaint comments Comments Complaint country United States, Illinois, Park Forest Complaint category Other

United States Post Office - Michigan, Sterling Heights - Non-deliver of mail

Posted:    Daniel Zoltowski
Complaint Rating:  50 % with 4 votes
In April of 2007 my son David Zoltowski filed a change of address form with the post office. Everything was fine until my mail for Daniel Zoltowski stated being forwarded to my son's address (21305 Joliet, Macomb, MI 48044). I contacted the local post office and asked them to be sure they only forwarded David's mail. All mail is using the full name and not the initial. My bills continued to be sent to my son. I visited the local post office 3 times and each time was assured that it would be taken care of. The last visit I received an explanation that the bills are sorted a another company...
Complaint comments Comments Complaint country United States, Michigan, Sterling Heights Complaint category Airlines

United States Post Office - North Dakota, Center - Terrible service!

Posted:    Brenda Vitek
Complaint Rating:  0 % with 1 votes
I live in Center, North Dakota, (58530) and I am wondering why we are required to pay for mail delivery when most of the United States gets free delivery. Our post office box charge has changed from $15.00 per year to $38.00 per year and it seems really unfair that the only way we can get mail delivery is by renting a post office box and why is the fee not waived? Also, if a person lives 1/2 mile from the post office the fee is waived. We are located a little over 1/2 mile (less than 3/4 mile) and we are required to pay. This seems really unfair....
Complaint comments Comments Complaint country United States, North Dakota, Center Complaint category Home & Garden

United States Post Office - Texas, Houston - MAIL DELIVERY

Posted:    VICTORIA EMBRY
Complaint Rating:  31 % with 42 votes
I moved to north Houston over a month ago, to a subdivision that has the community mail boxes. I was told that in order to receive mail, my box would have to be re-keyed. Despite repeated phone calls and conversations with our local carrier, we have still not received a key to our box, and cannot receive mail....
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Government & Police

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