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Ultimate DVD Shop Complaints Sorted by Destination

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Ultimate DVD Shop - Washington, Poulsbo

Posted: 2008-02-26 by Diane [send email]
Scam!!!
Complaint Rating:  100 % with 3 votes
We ordered the complete series of American Dreams. Our credit card was charged immediately and we were told the product would ship 12-14 days. Then we received an "oh, we don't have it available" letter and if we wished to cancel to contact them. I sent two emails...tried all...
Comments United States DVD Order & Rental

Ultimate DVD Shop - Texas

Posted: 2007-12-04 by Donna S. Reagan [send email]
no delivery
Complaint Rating:  100 % with 3 votes
Don't confirm orders; don't return calls. Provides nothing. Site needs to be shut down....
Comments United States DVD Order & Rental

Ultimate DVD Shop - Pennsylvania, Athens

Posted: 2007-12-24 by Peggy Bradley [send email]
Never received order!
Complaint Rating:  0 % with 0 votes
I placed an order for the Family Matters DVD set about 2 weeks prior to Thanksgiving. Since then I have called at least 4 times a week, sometimes 3-4 times a day. No one ever takes my call. They called me once at 655 am to let me know what my order number was and to look it up on the canadapost.ca...
Comments United States Entertainment

Ultimate DVD Shop - North Carolina, Archdale

Posted: 2008-03-01 by Dreama Cecil [send email]
Charged for DVDs not received!
Complaint Rating:  100 % with 1 votes
I feel I too have become the victim of Ultimate DVD. In January '08 I purchased The Fall Guy complete series and the Dukes of Hazzard Season 7, as of today, March 1,' 08 I still do not have the DVDs and as everyone else has done I also have called and telephoned to no avail. Any suggestions...
Comments United States DVD Order & Rental

Ultimate DVD Shop - Missouri

Posted: 2008-01-31 by Ron Demery [send email]
Merchandise not delivered!
Complaint Rating:  0 % with 0 votes
Did not receive merchandise ordered. Received an email with tracking number which is bogus. Emails to firm are unanswered and telephone answering service says that no one there to take your call. Exact replica site is at TV Addicts.tv but with different name and different telephone number....
Comments United States DVD Order & Rental

Ultimate DVD Shop - Minnesota, Duluth

Posted: 2008-01-21 by Timothy Rasch [send email]
charged for product, but no delivery
Complaint Rating:  100 % with 3 votes
My experience is the same as others who have written. I was immediately charged for a DVD box set and have not received it (2 months now).
Please do not give these scamers any more money!!!!...
Comments United States DVD Order & Rental

Ultimate DVD Shop - Massachusetts

Posted: 2008-01-05 by Rita Gill [send email]
never received product
Complaint Rating:  100 % with 1 votes
Ordered a box dvd set of the television show Thirtysomething on 12/3/07. Was supposed to receive a confirmation email within 48 hours that I never received. A total of $110.58 was charged to my MasterCard. I have left several voicemail messages to the phone number they provide and have never...
Comments United States DVD Order & Rental

Ultimate DVD Shop - Massachusetts

Posted: 2008-01-11 by Laura T [send email]
They scammed me!
Complaint Rating:  100 % with 1 votes
Like everyone else, i got scammed! They took my money out the day i ordered it. sent me an email saying shipping info was coming... Never sent. I called and got the run around saying to leave a name and a number. E-mailed them and said i wanted my money back. 2 weeks later i got an email saying...
Comments United States Online Scams

Ultimate DVD Shop - Florida, Miami

Posted: 2007-12-17 by Michael Jay Barry Jr. [send email]
Company is giving me the run around!
Complaint Rating:  100 % with 1 votes
This company stole my money!!! I placed an order on 11/21/07 (allow 12-14 days). It's 12/17/07 and they can not be contacted! I've sent e-mails, phone calls, tried their chat room, nothing! They took my money on 11/22/07 (electronic), and give me the run around for the first 10 days,...
Comments United States E-Shopping

Ultimate DVD Shop - Florida, Miami

Posted: 2008-01-04 by Cheryl Laboda [send email]
non delivery
Complaint Rating:  0 % with 0 votes
order #170960 placed Nov 30, NEVER received but charged to my credit card immediatly. Tried calling for several weeks, left messages and emails and no response. Finally got someone today at one of the #'s and they don't speak english and refused to give an address and said the product...
Comments United States Entertainment
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