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I rented the truck on 3/31/08 and the truck had shifting problems and it caused some damages to some very valuable things of mine. I reported it to the person in charge at the uhaul place and they refusing to compensate me for my merchandise damaged. I filed a complaint with the insurance Co...

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My daughter rented a UHaul truck in Washington state for a move. Everything was fine, until she returned the truck. Strong vibrations indicated that the cab was separating from the bed of the truck. She was only several blocks from the drop off location and was able to slowly get the truck to...

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When does a $19.95 van rental for 4 hours and 60 miles ending up costing $140? Last week I rented a van from UHAUL for this great sounding deal, well the devil is in the details or I should say contract. When I called UHAUL to complain about the extra charges the manager told me they were all...

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The re-fuel policy at UHAUL is a scam. They provided me with a van that didn’t have a full tank of fuel. They did however provide with a graph of the fuel gauge and I was supposed to return it with the same exact amount as I received it. Have you ever tried to refill a fuel tank to an...

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I reserved a truck with a credit card and the day of pick up they didnt' have my truck. No explanation, no apology. They said they would call back and didn't. I tried calling customer service for hours - spoke to 3 people. I hung up on me because she didn't want to deal with me....

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A U-Haul 17ft truck was rented for a trip from FL to CO and now for 2 straight days we have lost 4 hours per day due to blown tires. It takes the company 2-3 hours to get someone to the scene and than approx 1 hour until you're back on the road. When you call in to the HOT line - "We...

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I will not bore you with my details of my experience with uhaul. Just beware it will not be pleasant. Read the others experiences with uhaul and believe it is that BAD. Here is a web site dedicated to how to sue uhaul....

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June 14/08. Exploding Uhaul!
Went on Uhaul website to order a 10' vehicle for June 14th (three weeks prior) Received a confirmation to go to Hwy 48 location and vehicle was available. Received a phone call reiterating that. Went to location to pick up vehicle and they said it wasn't...

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I recently rented a truck for a one way 160 mile move. You're given a copy of the contract and on it is this little diagram of the gas gouge. You're then told to be sure it matches what's in the truck and explained their refueling fees if you return it less than they gave it...