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Twitter - New Mexico - contact

Posted: 2012-03-16 by    jc23
Complaint Rating:  0 % with 1 votes
I cannot locate a website to contact twitter about slow load and other problems I'm having with the site, my computer is very very slow but twitters site will not load at all or fails to work once in. does anyone know how to contact twitter?...
Complaint comments Comments Complaint country United States, New Mexico Complaint category Bad Business Partners

Twitter - Errors on my account

Posted: 2012-01-22 by    Andrew Pain
Complaint Rating:  0 % with 0 votes
In my hootesuite, I cannot schedule any messages because twitter has apparently set a limit on my account, ... and yet I rarely tweet more than 8-9 times per day - I have tried finding an email address for someone at twitter to help me and I just get directed through their useless help pages - why can't they have a customer services dept that can actually help?...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Twitter - Customer Support Terrible

Posted: 2011-12-27 by    Agagner1
Complaint Rating:  0 % with 0 votes
The lack of help from support and the amount of unhelpful generated responses is completely frustrating.


On Dec 20, I opened support claim. In order to open it, I was asked to provide app being used, app version, and mobile software version. In describing my issue I explained the steps I had been told to try previously (I have opened two previous support claims) that were unsuccessful and also included, again, my phone, app version and mobile software version.

On Dec 20, I received, what would seem to be, a generated response telling me to do what I had already...
Complaint comments Comments Complaint country United States Complaint category Other

Twitter - No service

Posted:    Pablo
Complaint Rating:  0 % with 0 votes
Twitter says they set limits on tweets per-day for those who have an account with Twitter. Twitter states on it's Current Twitter Limits

page that,

"Updates: 1, 000 per day. The daily update limit is further broken down into smaller limits for semi-hourly intervals. Retweets are counted as updates."

Well; Twitter thinks 100 tweets is 1, 000 tweets and stops me from updating.

I'd contacted Twitter and gotten wrong numbers and emails that don't work. Nobody at Twitter care to listen; they send you only to their Help...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Twitter - Twitter Tweet Limits Error

Posted:    Zachary.L
Complaint Rating:  0 % with 0 votes
Twitter says they set limits on tweets per-day for those who have an account with Twitter. Twitter states on it's Current Twitter Limits
page that,
"Updates: 1, 000 per day. The daily update limit is further broken down into smaller limits for semi-hourly intervals. Retweets are counted as updates."
Well; Twitter thinks 100 tweets is 1, 000 tweets and stops me from updating.
I'd contacted Twitter and gotten wrong numbers and emails that don't work. Nobody at Twitter care to listen; they send you only to their Help Center page and that doesn't...
Complaint comments Comments Complaint country United States Complaint category News & Media

Twitter - New Twitter Continues to Striike Out

Posted:    New Twitter Sucks
Complaint Rating:  0 % with 0 votes
Another failing day for Twitter and the new twitter - which doesn't work. Instead of sending messages to users that malfunctions have ben identified and are being fixed, Twitter has decided to brush these issues under the rug. Shame - shame on you twitter for not taking your customers seriously.

Another person has been identified with a similar issue. I wish I could elevate this series of complaints to an investigative news reporter. I am sure my situation is just one of many issues that are not being resolved.

New Twitter continues to strike out yet again....
Complaint comments Comments Complaint country United States Complaint category News & Media

Twitter - Virginia - New Twitter Continues to Fail - Update

Posted:    New Twitter Sucks
Complaint Rating:  0 % with 2 votes
There seems to be no end to how the support team at Twitter has continually ignored my request for service. Yet another full day has passed and no one has contacted me. I figured out a way to post to my account through a third party service. However the real problem is this "new Twitter" supplement.

The GUI for my account is empty - blank. I can not get anyone to fix this. I did find out through postings on their Facebook page that I am not the only one with this issue. I have encountered two other people with this issue, so it is probably a known issue. So why doesn't...
Complaint comments Comments Complaint country United States, Virginia Complaint category News & Media

Twitter - Virginia - No Tech Support Update

Posted:    New Twitter Sucks
Complaint Rating:  0 % with 0 votes
It is now day three and I have not received any real help from Twitter. I received two emails from support asking me to complete a ticket (on a temp Twitter page), but I can't because my main twitter page is blank. New Twitter shows a blue bar and a black bar underneath with no text on the page - NOTHING. It's like I stumbled onto their test screen and can't get out of it.

The fact that I created another page is immaterial; as I am sure with the number of users the company has at least one other person is going through similar issues. Companies need to be aware of the...
Complaint comments Comments Complaint country United States, Virginia Complaint category News & Media

Twitter - No Response from Tech Support

Posted:    New Twitter Sucks
Complaint Rating:  0 % with 0 votes
I have been unsuccessful at getting a hold of staff at Twitter to fix a problem with their #NewTwitter (new twitter) service format. There was a test button to select if I wanted to see what the new service looked like. I clicked on the link and my screen went blank. Since then, I have not been able to do anything with Twitter. It is as if the service never existed. I understand its free and I haven't lost any money. So I am complaining about how the company is completely unreachable if you have a problem.

I am suggesting that if your account with Twitter is ever hacked or you...
Complaint comments Comments Complaint country United States Complaint category News & Media

Twitter - Twitter has no point

Posted:    Molekula
Complaint Rating:  0 % with 0 votes
I can understand why twitter isi fun to use but what's the pint. If everyone is using twitter to promote themselves then their really is no value since no one is actually reading anyone else's posts....
Complaint comments Comments Complaint country United States Complaint category Internet Services

Twitter - Stay away

Posted:    Acgus
Complaint Rating:  0 % with 0 votes
I am another unsatisfied customer with American Home Shield. The customer service for this company is just terrible. They really don't care if you are having a repair problem or not. I had a dishwasher that had been not draining properly and had to pay a $50 service fee a total eight times. By the time you add up this up I paid over $400 to get my dishwasher repaired. Being that I am a working person I had to juggle my work schedule to meet these technicans over and over again. My boss was very unhappy with me having to keep taking time off work for the same issue. The technicians they have...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Twitter - Violations by some users

Posted:    PaolaCorsifromLucca
Complaint Rating:  0 % with 0 votes
I am strongly suspecting that some dodgy Twitter users try to get listed among the people I am following...by themselves!! Has anyone experienced something similar?

Paola from Italy
http://twitter.com/Paolacorsi...
Complaint comments Comments Complaint country Italy Complaint category Other

Twitter - Horrible support

Posted:    GerH74
Complaint Rating:  0 % with 0 votes
Twitter mistakenly suspended my account and after NUMEROUS attempts of contacting them (including numerous support tickets) I still have not received any response as to why my account was suspended and how I could possibly resolve it. And to top it off, all of the support tickets I've created directly with Twitter have a status of "closed" or "completed". Yet no response and the account is still suspended....
Complaint comments Comments Complaint country United States Complaint category Products & Services

Twitter - Unauthorized charges

Posted:    Kevin
Complaint Rating:  0 % with 0 votes
Was charged $9.99 on my mobile phone bill for a "download" and when I called phone service provider found it was from Twitter! I don't use Twitter, I have no idea how this happened. Called them and was told it was from taking an IQ test. They did say that they would refund the charge, but it boggles my mind how this charge was put on my mobile phone account. Nobody uses my phone but me, so it's a little scary that this can happen. Glad I caught it on my bill....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Twitter - 9.99 unauthorized charge

Posted:    GracieDaze
Complaint Rating:  0 % with 0 votes
Was charged $9.99 on my mobile phone bill for a "download" and when I called phone service provider found it was from Twitter! I don't use Twitter, I have no idea how this happened. Called them and was told it was from taking an IQ test. They did say that they would refund the charge, but it boggles my mind how this charge was put on my mobile phone account. Nobody uses my phone but me, so it's a little scary that this can happen. Glad I caught it on my bill....
Complaint comments Comments Complaint country United States Complaint category Other

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