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True Back - Florida, Clearwater / No refund when product returned

Trueback Back Stretcher-- Part #178 TrueBack.com or Morcent Import Export, Inc. Morcent Import Export, Inc. 2840 West Bay Dr, PMB 170 Belleair Bluffs. FL 3377 and Morcent Import Export, Inc. www.Trueback.com Returned Inferior TRUEBACK product in new box under terms of guarantee on March 3/08. Product could not be used as advertised and was made very poorly. Product was signed for via Fed Ex tracking by Morcent Company employee. Alias Trueback.com. Requested refund credit via email. No reply after 12 emails.
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