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The good, the bad, and the ugly - discover what customers are saying about Towing Company

Welcome to our customer reviews and complaints page for Towing Company. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Towing Company.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Towing Company's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Towing Company, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Towing Company. Your feedback is an important part of our community and will help others make informed decisions.

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2:36 am EDT

Towing Company Towed vehicle.

So my friend parked in a handicap place to run in my house and grab something real quick and so it probably only took her 2 minutes. Well when she was wanting to leave they refused to let her. Cos they wanted to take and towe her vehicle away. Well they charged her 300 dollars when the place is only like 3 miles away where they take it to. They stole from her.

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9:15 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Towing Company Illegal Towing

Excalibur Towing tows your car illegally without authorization.
The company towed my vehicle today. They do not allow you to get your vehicle back until you pay them 251.30 cash.

I will be contacting the Texas Department Of Licensing And Regulation to file a complaint.

The "Towing Ticket" I received did not contain any official authorization.

This company is going to be stopped.

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Chantalr3082
, US
Dec 09, 2016 5:52 am EST
Verified customer This comment was posted by a verified customer. Learn more

Car stolen black bull towing company ft worth tx park place apartments.

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3698rich
, US
Dec 07, 2015 10:44 am EST

My car was parked in my girlfriend apartment, they have label on the streets which indicates visitors and residents I parked in the visitors parking. They towed my car for double parking but I checks the lines to make sure I'm in between every time I parked when I came out from taking a knap my car was gone and all was left was the movement of a hydraulic jack portable moving my car in the middle of the line I'm so posses it cost me 225 to get my car out do anyone have any information to help me get my money back

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AntiScum
, US
Jul 28, 2015 8:50 am EDT

Merlin Transport aka Excalibur Towing was found GUILTY (7/24/15) of illegally towing my husbands rig in Ft. Worth in 2014. These guys are criminals! I highly recommend taking them to tow court and filing a criminal case against them with the DA. Just because they have a tow truck does not authorize them to steal a persons vehicle. They have laws, and these fools clearly think they are above the law! In our case, the tow truck driver didn't drop the flywheel and destroyed the transmission of a 2014 {Automatic} Volvo Semi Tractor that was less than 90 days new. They were found GUILTY by a Tarrant County Judge for illegally towing in our case. They broke the law! Resulting in $20k+ in damages and over $15k in lost wages from time out of work. Nick Massey & his possy of goons need to be shut down, FOR GOOD!

Texas Towing Compliance
Texas Towing Compliance
Austin, US
Nov 10, 2014 4:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

It's not difficult to recoup what you paid to retrieve your vehicle after being towed once educated by the Texas Towing Compliance website. 95% of all private property tows in the DFW region are done so in violation of State Law.

The Texas Towing Compliance website translates in 40 languages, so matter your race or language you speak and understand, you can rest assured Texas Towing Compliance is there to protect your rights.

If a person does not know their rights, they have no rights!

Join the Texas Towing Compliance website at http://texastowingcompliance.com as it's totally free so you know how to deal with a tow truck driver, booting employee and vehicle storage facility employee when you encounter.

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MISS.JAY
Houston, US
Aug 01, 2014 10:03 am EDT

I was visiting my sister at Big Bass Resort last night on 9701 Market St. Rd. Was in her apartment about 30 minutes and my suv was towed. i was parked in a regular parking spot, not a handicap spot, not a spot with someones name on it... A REGULAR PARKING SPOT. My husband located my truck off of Walisville Rd. at Auto R US Collision Center Storage. SUV was towed by Parking and towing experts supposedly on campbell rd. THESE PEOPLE ARE TOTAL CROOKS! THE TOWING COMPANY AND THE APARTMENT COMPLEX. HAD TO PAY 223 TO GET MY VEHICHLE BACK. I AM SO PISSED AT THE PEOPLE! SOOO MAD!

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Mar R
Ft worth, US
Jul 01, 2014 9:36 am EDT

ladies & Gentlemen-

I have filled a two-hearing agausf Nicjk Massy and I won. I sued him for car damage of $1000 and won, Ues, and HE paid. AND, I wrote a letter to TDLR. Massy will be OUT of business Soon. Court is set in Austin in Sep. 14.

If you need help against this company- email me at m.rabi at out look dotcom

I will be hppy to help- MR

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M. Owen
Arlington, US
Feb 20, 2014 5:02 pm EST

I was given the wrong info before, the company that wronged me is Lonestar Wrecking in Dallas Tx. . Lonestar Towing is NOT the company responsible for "stealing" my truck. It was Lonestar Wrecking, the same company that was responsible for all the illegal tows at the state fair. This company told people to park then pulled the signs and started towin all the cars. "Lonestar Wrecking" in Dallas, Tx has already been sued and violated mulitple times. Why are they still in business?

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M. Owen
Arlington, US
Feb 11, 2014 8:23 pm EST

Lonestar towing stole our truck and told us it is $243 to come get it and now they say it was $294 plus the cost per day. Rip off! Thieves! The "chick" (being nice), would not give any info to report her, and got very rude. I reported this company to the Better Business Bureau. I will continue to persue this because i want her job, the tow drivers job, and anybody else involved in this illegal tow. Lonestar tow works in Arlington, Tx but i guesa the office in which this lying female works is in Dallas, Tx. Although when i did a phone look up it said Irving, Tx.

Texas Towing Compliance
Texas Towing Compliance
Austin, US
Apr 21, 2013 1:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

All these comments leads one to believe they themselves have been victimized by tow pirates. For the very best information regarding illegal towing from private property in Texas, you are urged to visit www.texastowingcompliance.com. This site has valuable information which will help you win your tow hearing in Court. This site also has an extensive blogs on corrupt towing companies in Texas, after I read several articles, now I know how not to be taken advantage of.

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VERY MAD713
Rosenberg, US
Aug 21, 2012 3:44 pm EDT

Right now im in the process of a REQUEST FOR A TOW HEARING. Beware of a tow company in Houston Tx by the name of Automobile Recovery Bureau inc located on 3200 Brookfield Dr. Houston Tx.77045. I was charged very high tow fees along with other crazy fees, while at the tow yard to obtain my automobile i met a gentleman in the lobby there to get his vehicle as well. we both had our cars towd on the same day and we both were paying to get our cars on the same day. After paying our fees we were given a receipt, on his receipt he was charged a FLAT rate were on my receipt i was charged fees that were not even listed on his receipt ex. they charged to remove my property from the vehicle which he was not charged this fee. but the lady at the front desk claims that all cars that come to the yard are process the same way. SO NOT TRUE again this man had a flate rate that did not cost anywhere near what i paid. CAN U SAY A RIP OFF yes and that is why im taking all the steps to get justice. I contacted the BBB and was told this company has a "S" WHICH STANDS FOR A VERY LOW RATE FOR BAD BUSINESS they also have alot of complaints against there company.

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