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went to tim hortons as usual today and placed an order for coffee and a hash brown.total came up to be 4.17$ wow!!! went to counter, i passed her 10 $ bill and she gave me 2 coffees, i asked for receipt right away, cuz i thought something was wrong and i told her i just ordered one coffee, to...

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Hello,

A family member of mine works at TIm Hortons. After hunting for a job for years and years, there was no decent job for her to work at. Due to having kitchen experience she got hired at Tim Hortons. Guess what? She works 8 hours for 4 days straight with only 2 15 min breaks...

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well to start off i work for a tim hortons, , , sadly, , , i hired in a year ago, i am a serv safe certified supervisor, , and well never in my life would i eat or drink anything from any location, , ,
we are taught in training videos that everything has to be re baked every 8 hrs,...

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Orders are wrong because of bad communication skills by staff. I'm a diabetic and they put sugar in my coffee when I asked for sweetener. I had one lady trying to give Me change for a 10 when I gave Her a $20 another time they said they were out of prize cups and I seen a bunch of them...

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My son has applied at Tim Horton in Whitby Ontario Canada located a Thickson and Hwy 7 multiple times within the last two years. He is now turning seventeen and has many community service hours under his belt. It seems they hire only female teenage girls not teenage boys. Why is a young girl...

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The people working there at night they do not have experience there are lazy and no supervisor. They do not know how to deal with the customer. They scream sometimes I think, they have psychological problems they don't remember what they serve and charge and of course other interest asking...

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I went this Tim Hortons ordering a large meal for my family . I over heard the manager yelling at his employees and being very vulgar. I feel this behaviour should not be happening in a work place and will never be coming to this Tim Hortons again. I am writing this complaint as I feel it is...

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I went to this YVR airport location for a cup of hot chocolate and a chocolate dip donut. For the Donut, I asked the server that I need it in a box. While she was opening the box and preparing to keep my donut in there. Her Manager/supervisor interupted her and asked her why isn't she using...

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I am SICK TO DEATH of Tim Hortons and their sub par, leaky lids and inconsistency. They offer a drive thru service. Great! However, I expect that when I go through the drive thru, my coffee will be made just the way I want it and be able to withstand the odd bump in the road. When I go to Second...

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I am an ex employee of Tim Hortons . I am complaining for the next person, or persons affected by, in my opinion, life changing, poor, ownership.
I left a job, which, helped me to survive in our world, by working, and therefore earning a humble pay. I worked 3rd shift, I found that really...

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Hello,
I am sorry to complain, but i have had a horrible experience at one of stores at:

2760 Niagara Falls Blvd, Tonawanda NY, 14150
(716) 690-9935

I went to this tim's(which is right by my house) around midnight, like i do EVERY NIGHT before...

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I came to lethbridge alberta and I came to Tim Horton’s on 43 st close to the cassion . I was there at 24th of November 2011 and the time was about 9:30pm. The people that were working were eating dounts and geting my order. I felt very weird that what the girl was doing. the people that...

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Oh my !! Do not go there ! Hv never seen such a mess, they have an ice cream place in same store, flies like u would not believe ALL over the cones that sit about 4 inches from ceiling ! What caught my eye at first was the dirty dirty floors, then started looking around wow disgusting ! Instead...

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First I want to preface that I have NEVER written a complaint letter in my life. I worked in the hospitality industry for 15yrs and understand that you cant please everyone, all the time. However, I am so disappointed in the direction Tim Hortons is going. This is a staple of Canada where your...

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got coffee got home and it was just cream and water no coffee took it back, and they didnt say a thing...

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Why are Tim Hortons cups not accepted in the blue box? you would figure they would have a corporate responsibility to make sure they don't end up in the landfill or on the side of the road!!...

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Lowest quality service and most disgusting management I've ever experienced! It is shocking to learn that Canadians love this brand!

No one speaks English there, when I tried speaking French to explain my nut allergy problem, all were extremely impatient and the supervisor...

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Now I've always have good-great customer service at many Tim Hortons in and around Canada but I had to vent on this one since I've never experienced this poor attitude of this one particular employee in my whole life! We had a connecting flight at Pearson and stopover was 3 hrs so...

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0n 8/15/11; i bought 1 med hot chocolate/whip cream, 1 small white milk and 3 donuts for 6.58 including tax. next day 8/16/11 i bought 1 large hot chocolate, 1 large ice tea, 1 small white milk and 3 donuts to go was told by young woman it was 7.86 handed her my visa card and was charged 17.86...

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After me and my coworker BOTH getting fired unfairly from a Tim Hortons store, this is a copy of the email I send to the corporate head office. I have gotten no response so far from them or my boss..

Hello.

My name is Belinda Blake.
Me and Ronald Massier...