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Therma-Tru Corporation - False advertising

Posted:    OLiG85
Complaint Rating:  100 % with 1 votes
False advertising on web & in booklets. Concorde Glass ad claims privacy rating of 8. Not true. Our sidelites contain 50% clear glass. Since 2000 we have had 3 different Therma Tru front doors with different glass installed in 3 different houses. Other 2 were as advertised. Archlite is rated as 6 & and in our current house. Both sidelites & door are as advertised. BUT CONCORDE sidelites in our new house must be a 3 not 8. We selected Concorde rather than Archlite based on the Therma Tru code. Therma-tru will not replace the unit or recognize their problem.

7/16/2009 calls to Therma-Tru...
Complaint comments Comments Complaint country United States Complaint category Products & Services

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