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The Camera Professionals Complaints

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The Camera Professionals - New York

Posted: 2008-02-22 by John Ramspacher [send email]
Bait & Switch
Complaint Rating:  100 % with 1 votes
The web site baits you with a great price on a GPS, then require you to call and verify your order, at which time you are told that the GPS comes with outdated maps and without a power cord or suction cup to mount it to your windshield. All this can be updated at a cost that no longer resembles...
Comments United States Consumer Electronics

The Camera Professionals

Posted: 2008-02-20 by Jonathan [send email]
Overcharged!
Complaint Rating:  100 % with 1 votes
I went online to search for an LCD projector and stumbled upon The Camera Professionals. I saw the Epson S5 at a price which was $50 less than the one on the Epson website. I ordered and then was sent an email telling me to all to confirm my order. I called and got a pushy salesman that told...
Comments United States Consumer Electronics

The Camera Professionals - Connecticut

Posted: 2008-01-23 by Stanley Gorzelany [send email]
Failure to complete order!
Complaint Rating:  100 % with 6 votes
Less than one minute before ordering a Nikon D300 ($799) online, I called to ask if it was in stock and was told they did have it. I immediately placed the order and received an email requesting that I call to "confirm my credit card information." I called and was asked if I needed...
Comments United States Consumer Electronics

The Camera Professionals

Posted: 2008-01-21 by Matt Tuttle [send email]
The camera unprofessionals!
Complaint Rating:  0 % with 0 votes
The Camera Professionals advertise Nikon D300 for $779 with Free Shipping. I called Toll Free: 800-496-0227 to find out what comes with camera and to order it. After a lengthy hold time, the person who picked up the phone said they don't have that camera, made a smart comment that I did...
Comments United States Arts & Humanities

The Camera Professionals

Posted: 2008-01-15 by Heidi Frederick [send email]
Worst internet company!
Complaint Rating:  0 % with 0 votes
Worst customer service ever. I never received my order and was not notified that I would not be receiving my order. I ordered a camcorder on 11/27. The camera was supposed to come in within a week. It wasn't until 12/10 that they called to confirm my order. They hadn't even processed...
Comments United States E-Shopping

The Camera Professionals - New York

Posted: 2008-01-03 by Katie Sloan [send email]
SCAM ARTISTS
Complaint Rating:  100 % with 2 votes
After ordering a camera from them and being told it would ship within a week, then after checking in, being told that it was now backordered and wouldn't ship for 2 more weeks, I decided to do some research and came across all of these other reviews. I decided to call them again, but pretending...
Comments United States Consumer Electronics

The Camera Professionals - Georgia

Posted: 2008-01-01 by Christy Knight [send email]
Terrible service!
Complaint Rating:  75 % with 4 votes
As others have mentioned, when you place the order, they send you an e-mail telling you to call and verify your card information. I got another e-mail 2 hours later stating they needed the three digit code on the back of my card, which was not indicated on the order screen. I was weary about...
Comments United States Computers & Accessories

The Camera Professionals

Posted: 2007-12-14 by Scott Earl [send email]
Horrible Company
Complaint Rating:  100 % with 1 votes
You pay for what you get. Don't expect good customer service from this company. They sent em the right main product, but I ordered some addtional batteries and recieved on that was not the brand I was expecting and the other still has not commed yet. I have called several times to find...
Comments United States Consumer Electronics

The Camera Professionals

Posted: 2007-10-26 by Randy Sledge [send email]
Rude & Unprofessional Sales People
Complaint Rating:  100 % with 4 votes
I had called to receive some information concerning my order. The sales rep was attempting to bait / switch me with another product. He also proceed to swear at me because of my lack of knowledge concerning the camera that I purchasing. I would NOT recommend these people for any purchases....
Comments United States Consumer Electronics

The Camera Professionals

Posted: 2007-10-19 by Caroline Watkins [send email]
Unethical sales
Complaint Rating:  90 % with 10 votes
Ordered a camcorder and had to call in 48 hours to verify credit card approval. When finally spoke with someone they asked if I wanted a battery of 2 hours or 4 hours. When I asked what came with the camera I was told none. I asked how can you sell a camera without a battery, I was told that...
Comments United States Consumer Electronics
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