Complaint Rating:

I can not believe how RUDE this customer service represenatives of this company were!!! I called to ask about a camera, I waited on the phone for about 10 minutes, and when I was finally connected to a represenative, I enquired about a particular camera, and they hung up on me!!! It was a very...

Complaint Rating:

I can not believe how RUDE this customer service represenatives of this company were!!! I called to ask about a camera, I waited on the phone for about 10 minutes, and when I was finally connected to a represenative, I enquired about a particular camera, and they hung up on me!!! It was a very...

Complaint Rating:

I ordered a special package that they advertised for a Nikkon camera and accessories; I received an email from them as follows:

Dear Lydia Castellanos,
Thank you for contacting TheCameraProfessionals.com.
To estimate when your order will be delivered please take...

Complaint Rating:

http://search.newyork.bbb.org/reports.aspx?id=57105

Check out the NY BBB website. This company is doing business under several different names, with several different addresses within one city, does not respond to some correspondence sent via the NY BBB. Glad I check them out...

Complaint Rating:

Company is a complete bait and switch. They offer a seemingly low price on the Internet and leave out essentials like the battery needed for the camera to work. They make you call to confirm the order and in the process try to upsell you. Then they will charge you for items you didn't order...

Complaint Rating:

Deceptive advertising. Poor customer service. Aggressive sales pitch. These are my complaints regarding my purchase with The Camera Professionals (TCP). Found a camera no longer available at other stores. Price was good. These are the things I liked about TCP. I ordered a Fuji FinePix F20 from...

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I was about to purchase the Sony HDR-SR12 from this company due to the incredibally low price until I decided to do some further investigation which led me to this site. There were numerous complaints about this company including several that indicated that low prices were due to the company...

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I ordered a Canon Rebel XTi from these people and instantly recieve an e-mail with an order number wanting me to call to verify my order. I called the next morning, and after 20 minutes on hold with the same music looping:

Rude customer service: "What can I do for ya?"

Complaint Rating:

I ordered something and got an email back asking me to call them and confirm the order. I did and after they put me on hold for 10 minutes some joker got on the phone and acted like he didn't know why I was calling. Thought he was being funny when he asked "What do you want, a lawyer?"...

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I unknowingly placed an order for a Pioneer Z2 on their website. Then later that day, I get an email asking me to call them to verify my billing information. When I called at 10am (est) they were still closed. When I finally got through, the guy said that I needed to purchase extended warranty....