Complaint Rating:

I ordered a college textbook from Textbooks.com back in September (for fall quarter). I got a used book, trying to save money. The reason I bought from them is they guarantee buying back your book at the price you bought it from them, plus 10%. What a great deal, right?
Well, I got my...

Complaint Rating:

I sold a couple of used books and put the money on account. Then, I ordered some books but they never came. Textbooks.com did nothing to recover my money which they had control of. This company sucks! I would never use them because their customer service does not exist. Forty bucks is not much....

Complaint Rating:

I ordered a college textbook from Textbooks.com back in September (for fall quarter). I got a used book, trying to save money. The reason I bought from them is they guarantee buying back your book at half the price of what you bought it for. What a great deal, right?

Well, I got...

Complaint Rating:

Textbooks.Com buyback policy is misleading, unclear, and a ripoff.

I sent a textbook back for the guaranteed buyback price.
The quote creation date was 12/22/08 guaranteeing a certain amount. They list the book and an expiry date. Then under policy reminders on the same...

Complaint Rating:

I discovered textbooks.com in September by searching online. I did have other choices, such as purchasing this book at the school bookstore but finally I decided to purchase this book with textbooks.com for the convenience and for the GUARANTEED BUY BACK!

When I received the book...