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4.3 3636 Reviews

Target Complaints Summary

186 Resolved
595 Unresolved
Our verdict: When using services from Target with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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9:41 pm EDT
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Target Threatening email

I been receiving threatening emails from a Target Repayment Service. The Aledge that I have a loan out from a Cash Advance company and trying to collect on it.

I never heard of Target repayment services, (they are not listed on the internet!), and I have never heard or done any business with Cash Advance company.

Upon recommendations from the U.S. Consumer Protection Dept., I filed complaints with the local police dept., MSP cyber crime unit, the FBI's 3c&I unit, and with the FCPB.

Desired outcome: To have Target repayment Service, and the owner of these emails investigate by the U.S. Attorney's office

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10:31 pm EDT
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Target Charges/billing

Corine Parker, Cell [protected], Email [protected]@optonline.net

RE: Target Order #[protected]

I made order # [protected] online on 02/17-18/24. There was an issue with one item in the order. Therefore, the item was exchanged/replaced. The subtotal illustrated on the receipt for this order appears as $108.20. Additionally, a Regional Fee ($.10) and taxes ($8.06) was charge. The 12 items, taxes and regional fee totaled the order to the amount of $116.36 excluding discount (-$10.33) and gift card (-$15.00) used. Calculating the discount the order total and Target Card charges should have illustrated as $91.03. However, my receipt illustrates a total of $99.01 and my Target Credit Card was charged $96.74. I have attempted to rectify this matter with Target and have not received a comprehensive resolution. Can you please assist me with this matter.

Desired outcome: Refund for the over charge

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12:00 am EDT

Target An Average Experience at TGT.biz

My experience with TGT.biz was average. The website layout is a bit outdated, making it slightly difficult to navigate. The information provided was sufficient but lacked in-depth details. Customer service was acceptable but could be more responsive. The products offered were standard, nothing extraordinary. Overall, TGT.biz is a decent option if you're looking for basic services, but there are better choices available.

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Is Target legit?

Our verdict: Complaints Board's thorough examination reveals Target as a legitimate entity with notable strengths. Despite a 23% resolution rate on customer complaints, which invites a closer look, Target stands out for its commitment to quality and security. Clients considering Target should delve into its customer service record to gauge compatibility with their expectations.

Target earns 94% level of Trustworthiness

Perfect Trust Endorsement: Target achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Target. The company provides a physical address, 12 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Target has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Target has registered the domain name for target.com for more than one year, which may indicate stability and longevity.

Target.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Target.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Target.com you are considering visiting, which is associated with Target, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Target website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Target.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Target's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 23% of 21 complaints were resolved.
  • Target protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Target. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  1. Pros
    1. Wide product assortment
    2. Competitive pricing strategy
    3. Convenient online shopping
    4. Numerous store locations
    5. Strong brand reputation
  1. Cons
    1. Limited International Presence
    2. Higher Prices than Walmart
    3. Less Diverse Private Labels
    4. Vulnerable to Online Retailers
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6:51 am EDT
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Target Best service ever at Target in Medina, MN

I was so pleased this morning when I went into Target/Medina, MN to look for a toy my grandson wanted for his birthday. I soon found out it is one of the most popular toys of the season. A Hatchimal. I interacted with about 5 employees who all made my shopping experience amazing. Never did I feel like they didn't have the time for me. They went through their morning freight to see if they had this toy. Explained to me how to use their app "Cartwheel". Told me the best way to get my hands on this popular item and presented me with a rain check so if the toy does become available I can get $10 off. I wish I would have written all their names down. I have a renewed interest in shopping at this particular Target.

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5:04 am EDT
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Target Target store #1319 in Columbia, SC

All I can say is, "WOW!" I couldn't have asked for better service from everyone in the store while I visited. Then I left my phone in the restroom and was almost home in Atlanta before I realized it. Not only did they retrieve my phone (thank you honest people in the world), but they shipped it back to me. Connie in customer service was amazing as well as everyone that helped me along the way... I wish I knew all your names. You all deserve a raise! I am already a loyal Target customer, but I am now a huge fan and believer that human kindness and customer service are Target's priority. I am so impressed. All my friends are all going to hear about this Target experience. Thank you, thank you, thank you Target!

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Target NETGEAR V3700v2 modem/router

Bought a NETGEAR C3700v2 cable modem/router for less than I was paying for my annual rental of my cable providers modem. This device is easy to hook up. And it is able to give me 130 MB per second in Wi-Fi mode. Download in about 10 to 15 MB per second upload. Toughest thing was getting cable company tech-support to get it going. I am pleading with you to make sure you ensure the modem you're purchasing is compatible currently compatible with your cable provider. Or you will be frustrated. I learned way too much about docs is 3.0 3.1 and Internet package compatibility with different routers yesterday. I hope this helps people this is a great router Wi-Fi combo and again it's cheaper than a yearly rental of my cable modem.

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Target Customer Service Goes the Extra Mile

The customer service at Target is top notch. I recently purchased a rocking chair for my pregnant sister as a baby shower gift. The one that I ordered later came back as sold out and my money was refunded -I got the email three days after the purchase. The next comparable chair was $100 more but included an ottoman. I was disappointed but ponied up the extra $100 since I already told her I got her the chair. Then, Target charged a $50 shipping charge. I e-mailed Target and they agreed split the difference with me and issued me a $75 credit to apply to the purchase. While I was still out $75, they were willing to meet me halfway, which is sometimes all you can ask for. This experience changed my opinion of their service, in a positive way.

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Target Cheaper and timing saving to shop target online than going to the store!

So if u have the target credit card/store card and u shop online, u get a 5% discount plus free shipping. So what that means to me is I can take less time, not even have to leave my house and get my products from target cheaper and shipped right to my front door. Lol. That's pretty sweet! I don't know why everyone isn't doing that. No going up and down aisles, no check out lines to wait in, and no carrying bags out to your car and then back in your house from your car. Seems like a pretty sweet deal to me and obviously everyone knows you can get pretty much everything from Target and there is even more offered on their website so check it out! Also I didn't get paid to say any of this and I'm not the kind of person to take time to write reviews but this is a feature everyone should be taking advantage of.

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Target Everything under one roof. Complete, caring, clean, progressive, cost effective

Target stores care about their customers; needs, lifestyle changes, being current with innovative trends and technology. Stores are brightly lighted w colorful displays. Cartwheel ap for cell phone is user customer friendly- true discounts.
Target debit card makes extra savings each time used. Stores are clean everwhere; consistent w keeping tidy. Employees smile when greeting. One misunderstanding, maybe I'm traditional and ' conservative. Is lack of employees
Dress code. Seems anything goes: nose piercings are disturbing, untucked shirts or hanging belt less pants. Unkept hair styles on Young Men & Woman. Doesn't keep in conjunction w Target image makers presentation. Understand it is the trendy age of Youth; but image is everlasting. Youth need to grow-up with work ethic responsibility. Theses are our future Leadership Adults in apprentice.

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Target Best store ever

Where do I start? I do a lot of comparison shopping, and they always seem to have the lowest prices on most things, especially beauty products. I do own probably too many high end shoes and bags, but have recently bought a pair of faux suede sandals here( learned the hard way suede shoes get damaged easily, so don't spend your money there) that look like real suede and are a hot style that I've seen pretty much identical for, no kidding, hundreds of dollars more. I walked for hours in them, super comfortable. I have even bought a pair of jeans here and a couple of dresses and tees. And on top of that, the stores are well designed and stocked, with very nice, helpful employees. Keep your eyes peeled, they always have some great sale going on.
Then there's the website. Very easy to navigate, with an amazing selection and free shipping at $25.00. On top of that their customer service and return policy are top notch.

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Target Good news/bad news

I love Target for the most part, but get very aggravated at over paying for sale items. Virtually every time I shop at Target, they end up charging me the original price of an item and not the advertised sale price. I try to remember to take pictures of the sale price underneath the item, but I don't always have time. Also, it's very difficult to find someone to help you in the grocery section except for produce. I often have to ask taller customers to reach things on the top shelf for me. Target should make things more reachable for shorter people or have employees checking the shelves more often than they do. Target is usually very clean which I appreciate. I mostly shop in their grocery department, but occasionally buy things from electronics and home and garden. It's a long walk from grocery to the home section to get light bulbs. They should have staples like that in the grocery section, but I know they want you to walk a mile so you can spend more in their store. Maybe if they were more accommodating to their customers, they would be making more profits!

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Target Nice Place!

I went to officemax today to get some printing done and i brought my sheet i needed copied and the lady/girl just pointed to the copy machine and moved her head. Like over there.
Ok i understand i go to the copy machine and use a credit card. The 3 employees were just chatting and i felt like i interupted them. Then i went t whole foods and the cashier just rang me up and talked to the bagger... but she did ask me if i wanted my reciept. Went to 2 other stores and pretty much the same thing. But then i went to target and i was greeted twice as i walked in and i was told very precisely where to find what i was looking for and when i got there the guy really helped me out and explained things to me so i understood how to use
What i was buying. Now i am not upset with the other stores workers I am just saying when i compare my experiences i had shopping today, Target was light years ahead of the rest on customer service! T rarely go to target but someone bought me a gift card so i went there. But forsure i will shop there wheneveer i need something that i can find there!
Maybe that is shy the stock has gone to the stars!

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Target A month to receive a delivery item and it's damaged

To whom it may concern,

I have contacted the customer service department several times and I have no success in having my issue resolved. This has now escalated beyond my imagination.

I ordered the Tobi Kids Train Bed - Red from Target on December 4th, 2016. This was to be a Christmas surprise for my child. Apparently my package got lost as it hadn't been delivered by 12/16 which it said it would be and the delivery system couldn't find my tracking number anymore. I called Target on 12/16. A customer service representative called EWS (the company delivering the item) and said it would arrive on 12/19 now. They finally found it and was rush delivering it to me.

Once it arrived on the 19th, the package was ripped in several spots (which I have several pictures of), one whole side was open, and multiple pieces were damaged beyond repair. I called Target on the 19th and spoke to a supervisor named Yaretci. She gave me a case number and said she would re-order the item for me, marked it as expedited and the replacement bed should arrive in 3 to 5 business days. As a token for my inconvenience, she provided me a $50 e gift card (which is now a complete joke as this item was $550.00).

I was tracking my new order online and it stated it was arriving by 12/27. I wasn't happy, but this still gave me time to set it up for my child before he came back from his Christmas vacation (12/28 at noon). Around 5 pm on the 27th it still hadn't shown up so I called the delivery service as it showed it had arrived in my city in the morning. The delivery service said since Target didn't specify a delivery day or said I would sign for the item (which I actually stayed home to get this delivery so I would have been happy to sign for it), they were holding onto it till January 2nd. JANUARY 2ND! I asked since it was already in my city, could I just come pick it up - they replied no. I asked if they were seriously going to just hold it in the warehouse for a week "just because" when it was about 30 minutes away from me? The lady then said she could get it delivered on the 29th. The lady at the delivery service specifically stated it wasn't coming earlier because of how Target set up the delivery.

I then called Target. Well the guy who I got on the call kept quoting me they can't indicate how the delivery is done and they did nothing wrong. He continued to say there was nothing they could do. He then said we can't ever say something will take 5 business days to get there. All he kept doing is offering up the PC excuses as to why Target was not at fault for any of this. I interrupted and said BUT it has been a month! A MONTH! AND Target DID say it would be 3 to 5 business days, was expediting the shipment as they knew my situation and I was extremely pressed for time. AND they never asked if I could stay home to sign for it which would make it faster. Target is pointing the finger at their delivery carrier and the delivery carrier is pointing the finger at Target.

SOMEONE has to take ownership of this as I am the one who is being penalized - actually it's my child who is loosing out on this wonderful Christmas memory that has now been taken from him - and it is Target. That is who I purchased this item from. I have waited a MONTH to get this item that was supposed to be here well before Christmas. This is your responsibility Target.

I am beyond frustrated, saddened and angry at how this whole thing has been handled. Never in a million years did I expect a delivery to take a month and for the item to be damaged beyond use when I initially bought this. And I never in a million years thought this was how the ecommerce team would handle it. I shop at Target locally all the time, I buy my groceries there and I always seem to wander over to the regular side and stock pile my cart with more things I "need". Even though this is an ecommerce issue, it's putting a huge distaste in my mouth to even step back into a Target. It's just sad and I am hoping you WILL make this right.

Sadly I've now realized I could have bought this from Amazon. Who does guarantee their deliveries, their quality and has wonderful customer service to make things right. Lesson learned for all the folks out there. I'll never be able to enjoy my child's enjoyment after seeing how Santa redecorated his room.

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6:38 pm EDT
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Target Customer service/ no registers open

I’ve been shopping at our mini target store number 3225 since it’s opened, it’s been wonderful for our quaint little neighborhood, considering they took away our local Ralph’s. However, this last month, when they close down all the self checkouts, which is roughly 10 of them they failed to fill those positions with actual register operators. The last several times I’ve been in there I have left my groceries on a side table because the line was clear back to the restrooms. There was one register open when the cashier finally looked up and saw the wine cleared to the back of the store she called for help. Only one other cashier came up. This is an ongoing problem if you’re going to close the self checkouts you need to have cashiers simple as that it’s simple economics. It’s simple math, that’s how you’re gonna do business. It’s no wonder people are just running out because they’re not gonna wait 30 minutes in line to buy a one item.

Desired outcome: Very simple opened up this I’ll checkouts again or hire more cashiers or get more team leads, upfront whatever you gotta do, you can’t make money and sell products without a cashier.

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3:07 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Target - Fuji film camera

BELOW IS A SYNOPSIS OF MY ISSUE AND THE STEPS I HAVE TAKEN TO ADDRESS IT — This is the timeframe and info november 23 order # [protected] January 16- Alex contacts customer care with complaint about Fuji mini 12 camera it stopped taking pictures - they came out blank #[protected] Jan 17 th Alex brings package to UPS store for return JAn 22 — 9:29...

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11:39 am EST
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Target horrible customer service from customer relation department

I have been placing a ton of orders online with your company since November 2023 until now. Recently I placed two orders. One arrived on time. The other order (order #: [protected]) and the tracking #: [protected] has been damaged and returned back to the sender Target. This package was scheduled to delivery yesterday 2/22/24. However, due to the damaged of package and being returned to your company. This has caused an extremely inconvenience as I in need of the food for kids and family.

I called several times and got all three are extremely rude, unfriendly, not compassion and unprofessional representatives (Lexi,Toni and Tanisha). They told me it is not their problems because of the package damaged and can not delivery as it was advised me in the timely manner and nothing they can make me happy and satisfy. This is not the customer services that I expect in my entire life. I swear this is the last time I will order the items from target.

Desired outcome: I need compensation for the inconvenience caused to me

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9:48 am EST
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Target - Scam involving target gift cards and spectrum

On February 22, 2024 I received a voicemail from supposedly Spectrum stating I could receive my internet, phone and cable services for half of my normal monthly bill. They told me I needed to pay 8 months upfront of one half of my bill and then my monthly bill would be one half of the monthly payment for 36 months. The "catch " according to the scammer wa...

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8:08 pm EST
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Target Semi driver

On 1/8/24 at 425pm at the north Murrieta Target off the 215 a target semi driver Canada plates, I think #2938345 from CR England company and side numbers 228781pulled into an intersection while I had just got green light and I mean just pulled into the intersection, No problem. Then while driving next to him he almost hits me and my family. Swerving like a drunk I mean. The whole time he is looking at a iPad probably something he should do while parked. I’ve never seen such bad driving. This guy shouldn’t even driving my kids RC car he almost killed. Terrible driving! I hope he doesn’t actually kill someone before this guy is stopped and put back in less responsible job. Thanks for wasting my time, by not taking your time before speeding off to your next location.

Claimed loss: Tires and brake use.

Desired outcome: I would like a written warning against this driver if a first offense.

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5:05 pm EST

Target Employee

On December 29th 2023 at 1:25 I purchased a visa gift card at target. It was not working and I waited MORE then the 60 minutes it says to wait and I went to customer service and the lady there was rude had a sassy tone and then she laughed at us and said it wasn’t her problem and to do with the card says on the back. When we ask for the manager they did not come and she covered up her name tag and put her headphones on. She was extremely rude and it was so unnecessary and uncalled for.

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12:45 pm EST

Target Truck driver

Driving on North 41 in Florida. Truck driver driving on 12/20/2023 at 12:33pm #188181 with a Maine license plate. This driver was driving extremely recklessly. He had forced his way past multiple vehicles in a merge lane almost did swiping myself and others in front of me. He then continued to swerve in and out of his lane. He has hit his break and almost caused a multiple car accident. This is ridiculous. For someone driving a semi truck this recklessly is unacceptable. This matter, if continued during my drive, will be brought to the attention of the local police.

Desired outcome: I’d like to see this drivers job to be reevaluated. This issue poses a threat to other drivers on the road and will become a liability issue if a crash happens.

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Target Customer Reviews Overview

Target is a popular retail chain in the United States that offers a wide range of products, including clothing, electronics, home goods, and groceries. The company has a strong online presence through its website, target.com, which allows customers to shop for products from the comfort of their homes.

One of the most notable positive points of Target is its affordable pricing. Customers often praise the company for offering competitive prices on a wide range of products, making it an attractive option for budget-conscious shoppers. Additionally, Target is known for its frequent sales and promotions, which further help customers save money.

Another positive aspect of Target is its diverse product selection. The company offers a wide range of products across various categories, including exclusive collaborations with popular brands. This makes it a one-stop-shop for customers looking to purchase multiple items in one place.

Target's customer service is also highly regarded by customers. The company has a reputation for being responsive to customer inquiries and concerns, and its website features a comprehensive FAQ section that addresses common questions and issues.

Finally, Target's website is user-friendly and easy to navigate. Customers can easily search for products, filter results, and read reviews from other customers. The website also features a "Deals" section that highlights current promotions and discounts.

Overall, Target is a popular and well-regarded retail chain that offers affordable pricing, a diverse product selection, excellent customer service, and a user-friendly website.

Target In-depth Review

Website Design and User Experience: The website design of Target is clean and user-friendly, making it easy to navigate and find what you're looking for. The layout is intuitive, with clear categories and search functionality that helps you quickly locate products. The overall user experience is smooth and efficient, ensuring a hassle-free shopping experience.

Product Range and Variety: Target offers a wide range of products across various categories, including clothing, electronics, home goods, and more. Their product variety is impressive, catering to different tastes and preferences. Whether you're looking for trendy fashion items or household essentials, Target has you covered with a diverse selection of high-quality products.

Pricing and Discounts: Target is known for its competitive pricing and frequent discounts. They offer affordable options without compromising on quality. The store regularly provides deals and promotions, making it a budget-friendly choice for shoppers. Additionally, their price match guarantee ensures that you get the best value for your money.

Customer Service and Support: Target's customer service is commendable. Their representatives are friendly, knowledgeable, and readily available to assist with any inquiries or issues. They prioritize customer satisfaction and go the extra mile to resolve problems promptly. Whether you have questions about a product or need assistance with an order, Target's customer service team is reliable and helpful.

Shipping and Delivery: Target offers efficient shipping and delivery services. They provide various options, including standard and expedited shipping, ensuring that you receive your items in a timely manner. The tracking system allows you to monitor the progress of your order, providing peace of mind. Target's shipping and delivery process is reliable and convenient.

Return and Refund Policy: Target has a flexible return and refund policy. They accept returns within a reasonable timeframe and provide refunds or exchanges for eligible items. The process is straightforward, and their customer service team assists with any return-related queries. Target's commitment to customer satisfaction is evident in their fair and hassle-free return and refund policy.

Online Shopping Experience: Shopping online at Target is a breeze. The website's user-friendly interface, detailed product descriptions, and customer reviews make it easy to make informed purchasing decisions. The checkout process is seamless, with multiple payment options available. Target's online shopping experience is convenient and enjoyable.

In-Store Experience: Target's in-store experience is pleasant and well-organized. The stores are clean, spacious, and well-stocked. The layout is intuitive, making it easy to navigate through different sections. The staff is friendly and helpful, ensuring a positive shopping experience. Target's in-store experience is enjoyable for customers of all ages.

Loyalty Program and Rewards: Target offers a rewarding loyalty program called "Target Circle." Members enjoy various benefits, including exclusive discounts, personalized deals, and early access to sales. The program also allows members to support local communities through charitable donations. Target's loyalty program adds value to the overall shopping experience.

Overall Customer Satisfaction and Ratings: Target consistently receives high customer satisfaction ratings. Their commitment to providing quality products, competitive pricing, excellent customer service, and convenient shopping experiences has earned them a loyal customer base. Target's dedication to meeting customer needs and expectations is evident in their positive ratings and reviews.

How to file a complaint about Target?

Here is a comprehensive guide on how to file a complaint against Target on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Target in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Target. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Utilize the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against Target on ComplaintsBoard.com.

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Contact Target customer service

Phone numbers

+1 (800) 591-3869 +1 (800) 440-0680 More phone numbers

Website

www.target.com

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Use this comments board to leave complaints and reviews about Target. Discuss the issues you have had with Target and work with their customer service team to find a resolution.