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Springboard Vacations Complaints & Reviews

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Springboard Vacations - California, Los Angeles - Beware of this travel agency / tour operator

Posted:    Valerie
Complaint Rating:  100 % with 3 votes
Unfortunately for us, our travel agent used Springboard to book our vacation to Australia. The most critical problem was the booking of the 'Day and Night Rainforest and Wildlife Tour' from Axio Adventures, because the error could have been life-threatening. When we discussed the travel plans with our agent, we identified Daintree National Park as the destination. There were emails between the agent and us that specifically discussed the altitude of Daintree and the requirement that we not be taken more than 1,000 feet above sea level on November 6 (because we were scuba diving the day...

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