Speedway
reviews and complaints

I was at store #7404 in Dry Ridge Ky. Maria Malicele was So Very helpful and courteous. She went above and beyond to help. I was waiting for the restroom and as soon as she got a chance she actually went and checked the restroom. She made sure there was no one in there. Fortunately, the door accidentally got locked by the last customer. Maria went above and beyond her CSR duties. Mant people would have just handed me the key. Instead, she checked the safety and availability for me. Please don't just say "hey, nice job" send her a gift card or a bonus to really show she is valued. The store was also very neat and clean.

6001 Michigan Sun Nov 26 2023 approximately 10:15 am no Name Tag Black American w/glasses tall 6 ft around 250-300 lbs male w/long dreadlocks I witnessed a elder older lady buying cigarettes He She was trying to make him aware the cigarettes was behind the wall IN BACK. He started ranting words saying he did not know or nobody smokes Pyramid cigs brand she was requesting. Also stated he did not have to serve [protected]@ the had made her purchase Ranting she need to go else whereShe stated he was really rude . Then He started yelling @her saying she was rude Which she was soft spoken to him He used profanity language . @ that I decided to just exit the store It was obviously he had some kinda issues This is not the first time I witness him he has very bad angry attitude to be working customer Serv Not knowing whom he may encounter w/ this attitude he should be serving anyone

My nearby Speedway Gas Station located at 1050 NM Hwy 528 in Rio Rancho New Mexico is a complete hazard. The pumps and ground around the pumps are dirty and disgusting. I've notified this specific location and nothing has been cleaned. This is truly a disappointment because I would like to visit more often.

I have reached out to the complaint department with no resolution. Please help with this sad situation.

Stopped in at the 5495 Wilmington Pike Drive location. As I was looking for Coffee Mate, there was a yelling incident between the Manager and an employee in front of about 15 customers. I mentioned to the Manager that no one wants to hear this conflict. The Manager immediately yelled at me and ordered me out of the store. As I asked why, he yelled that he would call the police. I, being shocked by his behavior, said I would call.

The police arrived and told me since he did not physically assault me, they could only talk to him about his actions. I was contacted by Centerville Police and told he admitted to being frustrated and could have handled it better.

I was then told that the Manager had banned me from that Speedway Location. I have never heard of a victim of verbal abuse being treated this way.

I would appreciate you addressing this issue. I was never aggressive or threatening to the Manager, In fact, I am the victim.

Please advise on your actions of this incident. I'm trying to avoid legal counsel if necessary however my trauma of his behavior has left me sleepless and extremely frightened of social contact. The Manager needs extensive training on anger management.

Almost everytime i come into this gas station, all of the workers are kind, friendly, and helpful besides this one lady, Robin, and she is always an a**hole. She is always ignoring foreign customers and makes them wait longer than american people. She always interrupts me when i’m speaking and jumps into conversations that has nothing to do with her. There have been a lot of times that she’s ignored me as a customer just to play a song on her phone and is clearly always stoned.

Is Richmond Indiana store at 4382 national road East. How's had no toilet paper in the ladies room for 2 days. Speed way used to be my favorite gas Station, but you've really left the mccline. It's really sad. I don't know if it's under new ownership or what, but it's awful and the one on Nashville road, West or Southwest fifth, is no better. They're bathrooms or even more disgusting. I guess it's time for me to stop groing speedway

I came in for a shift to truck not being put away and my second shift co workers were writing notes on the register and refused to help me put things away . I was told that I could have put truck away on third shift when it was so busy that I was unable to do the duties I had been assigned to do.

Nancy? Here at the speed way is a very rude, smart alect, asks id from people she don't like, talks in spanish to other employees knowing your the only customer in the store, throws your change at you (bills), give people a hard time, gives dirty looks, mean. I would not recommend this store to anyone as long as she works here. My husband hates to go inside this store because of her.

Your manager (B) at Speedway HWY [protected] Chinle, Arizona is very unprofessional to Customers, she'll be yelling out "Hello" as they walk in, while leaning against the counter, and she doesn't pay attention to customers in line.

#1 Manager has an attitude issues (never nice) to customers, "my way of the highway attitude".

#2. Always out of fountain drinks (2-3wks) at time. sometimes she charges twice and doesn't allow refund on drinks too.

#3 Gas pumps always dirty, no gloves, trash bin are always full.

#4 Gas pump credit card machine always out of order

#5 This manager needs customer service and management skills or better yet, replace her, Speedway loosing money. thank you!

*the incident is on-going since manager first came to this store

My complaint is in regard to when I stopped at this gas station - SPEEDWAY [protected] EAST CORTEZ, CO [protected]

On the afternoon of November 26th, I stopped for gas, a washroom break and to fill up my own trav mug, with my own tea bags. Your extremely rude and demeaning attendant demanded I pay $1.00 for the hot water and accused me of stealing tea. When I wouldn't comply, she confiscated my mug and called the police.

I hope to never need to stop for gas at Speedway again. If my patronage is not appreciated, I can get my service elsewhere.

Attempted to get gas at a location in Carmel Indiana. Card was declined after a hold for $126 was taken out by speedway. Pump did not let me get the gas but took $126 out of my account. Called customer service and my financial institution and there’s nothing that can be done until it’s cleared and it could take up to 7 days. It’s the day before Thanksgiving and this is all the money I had in my account to get gas and buy Thanksgiving dinner for my family. Now I have nothing a no way to give my family a Thanksgiving meal. The trust I had in using this company is completely gone.