Complaint Rating:

Sovereign Bank recently sent all their telephone service jobs to India. The people spend all their time asking you if you've had a nice day etc, rather than being serious about your business, what's more they don't even understand what you are asking them. I recently called to...

Complaint Rating:

My wife and I have banked with sovereign bank for a year and a half. This year alone we have incurred over 600 in over draft fees. When we check our account it says we have XX.XX amount of dollars available. We would make a purchase. The next day we would be hit with purchases from five days...

Complaint Rating:

My husband's checking acct. was hit with 3 overdraft fees that shouldn't have happened. He asked that i check to see if the rent check had cleared yet so, i called and it said he still had $176 in his acct. I double checked and went online, sure enough the $176 was still there, nothing...