Complaint Rating:

My youngest son opened his first checking account after getting his first real job. He went to Sovereign Bank because it was right up the street. He had his check direct deposited to the bank and received his Gold Card.

Can you imagine our surprise when his second check to the...

Complaint Rating:

My husband's checking acct. was hit with 3 overdraft fees that shouldn't have happened. He asked that i check to see if the rent check had cleared yet so, i called and it said he still had $176 in his acct. I double checked and went online, sure enough the $176 was still there, nothing...

Complaint Rating:

My youngest son opened his first checking account after getting his first real job. He went to Sovereign Bank because it was right up the street. He had his check direct deposited to the bank and received his Gold Card. Can you imagine our surprise when his second check to the bank was completely...

Complaint Rating:

I have had an auto loan with Sovereign Bank since June 2007 and I can not wait to get out from under this loan. This has been the worst experience I have ever had with any banking center. You wait on hold forever to be told you need to call a different number. You can not make a payment over...

Complaint Rating:

My wife and I have banked with sovereign bank for a year and a half. This year alone we have incurred over 600 in over draft fees. When we check our account it says we have XX.XX amount of dollars available. We would make a purchase. The next day we would be hit with purchases from five days...

Complaint Rating:

Sovereign Bank recently sent all their telephone service jobs to India. The people spend all their time asking you if you've had a nice day etc, rather than being serious about your business, what's more they don't even understand what you are asking them. I recently called to...