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Southwest Pain Group Complaints Summary

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1 Unresolved
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Southwest Pain Group reviews & complaints 1

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ComplaintsBoard
R
9:51 pm EST

Southwest Pain Group Very unprofessional

Please think twice before using Dr. Robert Bulger of Southwest Pain Group in Dallas, Texas. My wife had been a patient of his for a few years and we were satisfied until her last appointment. That is when he let his true character show. A month prior to this appointment, she had a kidney stone removed via surgery. This resulted in the surgeon prescribing her pain meds post op. She made Dr. Bulger fully aware of this shortly after the surgery but of course since he does not listen to his patients, he conveniently 'forgot' this important detail. During her last appointment he pulled her state records and saw where the surgeon had prescribed her pain meds in conjunction with his treatment. He immediately went on a viscous tirade and accused her of doctor-hopping and drug addiction in a very abusive tone. When she tried to explain to him (again) what the situation was, he yelled at her to 'shut up and listen'. He said this in front of me and his assistant, so there were two witnesses to the incident. She was already in a great deal of pain and he added to her misery by causing her mental anguish. Also, I have Autism and it caused me to go into an Autistic meltdown. There are too many choices of doctors in Dallas to put up with this behavior. Dr. Bulger is very unprofessional and this type of conduct is inexcusable.

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Our verdict: Complaints Board's thorough examination reveals Southwest Pain Group as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Southwest Pain Group stands out for its commitment to quality and security. Clients considering Southwest Pain Group should delve into its customer service record to gauge compatibility with their expectations.

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Contact Southwest Pain Group customer service

Phone number

+1 (214) 265-9991

Website

www.southwestpaingroup.com

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