Complaint Rating:

My Sony FS315B laptop was defective straight from the box. It is unable to install software, read disks, or reliably write data to the hard disk. Very Poor response from Sony VAIO Support. They mainly rely on the Customer to do all the diagnosis while they just sit there. Ignoring the fact that...

Complaint Rating:

August 4th 2006 received my new Sony Wega hdtv KDF 55E2000 cost $2299.99. August 2008, 11 days after the warranty period the most expensive part in the set ($1200.00) was found to be defective and the authorized repair center stated "Not cost effective to repair". After approx 6 calls...

Complaint Rating:

First of all I would like to translate in English the answer to your mail since I consider it common sense to send it to all people I involved in the discussion. Then I will add some remarks for your colleagues.

So here is the translation:

Dear Mr. Mugurel,

Complaint Rating:

Purchased a psp for my son on 08-11-08. Psp will not keep it charge. I do not like to take anything back to a store, but this time I just might have too.
I will not just throw what little money my son has out the window.
The kmart website kmartfeedback.com do not work. I could...

Complaint Rating:

I have a $3000 Sony LCD TV that has just faded out for the forth time in 3 years. The part that goes out cost about $900 and has been replaced two times.

Lucky I paid for extended service but now it has run out. This TV has not run one full year without service. It is junk and...

Complaint Rating:

I have bought a SONY VAIO. I complaint so many times about the problem with Battery & Optical Drive. Always, it is return back to me stating it is functioning well. Just after 15 days of over warranty, they says need to replace the battery & optical drive. I informed them that it is...

Complaint Rating:

I bought a phone from Sony that died a few months later. After I called customer service to get it replaced under warranty, the sent me a downgraded phone! When I called them back, they said they didn’t have my phone in stock, so they had the right to give me another model. Shouldn’t...

Complaint Rating:

On May 15, 2008 I purchased the SONY battery NP-FH70 for my SONY camcorder. In the package of the SONY battery it is clearly advertised that the duration of the battery is 6.5 hours, however, the real lasting time of the battery (fully charged) in my SONY camcorder is 275 minutes (in standby...

Complaint Rating:

Sony has refused, so far, to fix an optical block problem on a KDFE50A10 (Grand Wega) Rear Projection LCD television. We paid approximately $2, 500 for this television. Sony now says it is out of warranty and we will have to pay the $1, 000 plus repair bill ourselves. The television lasted slightly...

Complaint Rating:

BEWARE buying SONY data DLP projectors as computer monitor displays or as home theater video displays as it is the beginning of a very expensive addiction. Firstly the projectors cost a small fortune and as if that were not bad enough you find out you have to buy replacement lamps often. Secondly...