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We purchased tv from shopnbc. GE Money Bank received a check written from an old account, and the check bounced. When they called us, we gave them a debit card # and they withdrew the money from our account; yet never posted a credit on our card. Therefore, they say we still owe them money...

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Although ShopNBC may tout themselves as being such an "upscale" tv shopping service, their customer service has a lot to be desired. I have sat on hold for a total of over 6 hours to speak to a customer service rep - to o avail!!! When I called their sales line, they basically told...

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I bought two rings for Christmas gifts and immediately the stones fell out. Being this happened just after the 30 day return guarantee ran out ShopNBC refused to accept a return, even in the face that they sold defective merchandise.

After much arguing they agreed to an exchange...

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On October 17, 2006 I purchased a flat screen television from ShopNBC, unfortunately seven months later if stopped working. When I called to use the extended warranty service I purchased, I was told that the television was not covered until it was twelve months old. I was instructed to contact...

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Purchased this tv featured on ShopNBC of last year. Two-three days after receiving item picture went and then the sound. Called company and they insist that I pay to ship tv back. Sent me part that they think is problem and told me to call a tech in my area to fix it. I don't want to do...

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i buy an acercomputer at shopnbc on april 2007 the dvd-cd player writer never work then on june 12 the temporary window vista crash the computer stop working theshopnbc president Ward Taylor refused to accept to computer return or repair stating i m theone who suppose to buy a new window vista...

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I found the scam on how ShopNBC can sell $700 watches for $99. I was flipping channels in early December and stopped on ShopNBC. They were talking about a $300 watch they were selling for $99 and said they guaranteed not to run out during the show (which was almost over). I flip back a a minute...

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On Sun Dec 14th I saw that ShopNBC had a pink ACER Aspire One on sale for 479.00 (after $100 mail in rebate). I had already purchased a white one from HSN for $499 a week prior. Seeing that my daughter's favorite color is pink, we decided to order it! While ordering I was told my order...

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We bought a Intel-Celeron laptop from ShopNBC in Oct 2006 to use when on vacation and after maybe 30 hours of use it died. We took it to a repairman and learned that the computer have insufficient cooling and it burned out the processor. ShopNBC of course feels they should not be held responsible...

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Purchased items from ShopNBC on a 5 payment plan. I entered a credit card, which I did not realize would expire mid-way through making the 5 payments. Yes, I got a new expiration date later, but there was nothing to remind me to go back to ShopNBC and update the new expiration date. ShopNBC...