Complaint Rating:

We bought a Sleep Number bed back in 2003. I slept on it for about a year and a half but started to get back aches so I began sleeping in the extra bedroom on a regular bed. My husband still sleeps on the Sleep Number bed but is constantly complaining about back aches. I really regret buying...

Complaint Rating:

I hate this bed. We purchased the Sleep Number bed several months ago and I was out of the country when it was delivered so I missed the 30 day return window. I set the number at 50 when I go to bed and wake up in a couple of hours with it being too soft or too hard. Sometimes it's 70...

Complaint Rating:

I purchased a select comfort bed in the year of 2001. Between 2001 and Jan 2008 I had to replace the air pump four times, and two air chambers. Although under a prorated warranty ( 70 Percent during my problem period), the air chambers cost about 50 each and the air pumps are over 150. I have...

Complaint Rating:

I am disgusted with my Select Comfort sleep number bed. I paid over 8, 000 for it and it will not retain the pressure it is set at. Noone will come and fix it, expects me to fix it myself with instructions on the phone, and to replace parts myself. This is totally disgusting for the amount of...

Complaint Rating:

My wife and I purchased the queen-sized 5000 (I believe) with the dual-chambers just about a year ago. Both of us now have been battling sleepless nights on some occasions; but, mostly waking up with sore backs, necks, and shoulders. I've never had so many problems with my neck and back...

Complaint Rating:

Don't waste your time or money on the Select Comfort Sleep Number Dual Chamber BED!!! We've had problems with our bed since the day of purchase. We complained immediately for them to send a "new foam insert". They sent a flimsy one inch piece of the cheapest lowest quality...

Complaint Rating:

Select number beds are nothing more than a couple of air mattresses with a hard plastic frame and an air pump. Probably about $200 worth of materials. They charged $2, 500 for the one a bought. Worst $2, 500 I ever spent.

One of the "air chambers" (I call it air mattres)...

Complaint Rating:

The Sleep Number bed is horrible. It is a $2000 air mattress! We have had it for 2 years and of course, the mattress started losing air. The warrenty is only for 2 years! The zipper broke off too!
We were duped!...

Complaint Rating:

I'm returning this mattress because it's very uncomfortable, and I called on July 2 to arrange pick-up. They "can't" pick it up until July 29. For $199, I would think they could make a special trip. That $199 is supposed to include the cost of taking the bed apart, but...

Complaint Rating:

I just had the WORST customer service experience that I've had in a very long time. One would think that you're buying a quality product with good service since the Sleep Number Bed has such extensive advertising about their excellent product and warranty. Forget it. The warranty basically...