Complaint Rating:

Needed tires: Called for price and availability of a set of tires. Was told by Kevin that they have the tires in stock.
100 miles round trip from home. Left work early.
Dropped off truck. Left cell # with Kevin.
Was told will be ready within the hour.
After an hour,...

Complaint Rating:

On 05/05/08 I took my car in to Sears Automotive to purchase two new tires, since I was getting two new tires, I decided to get an alingment done on my car, even though the alingment on my car was perfect (i thought since i was getting two new tires i should). It did not take to much time to...

Complaint Rating:

I purchased tires from Sears Automotive and had them installed when they arrived in the shop a few days later. I shopped in Sears and waited in the waiting room for two and a half hours while they worked on my car. I asked if there was a problem after 2 hours and the gentleman at the front desk...