Complaint Rating:

AGAIN SEARS NEEDS TO INFORM CUSTOMERS OF ONLY AVAILABLE SERVICE IS FROM 8-5 ON THURSDAYS WHEN THEY SELL WARRANTIES THE CUSTOMER NEEDS INFORMED THAT THERE ARE LIMITED DAYS AND TIMES WORKING PEOPLE CANNOT TAKE A DAY OFF TO SET AROUND FOR SERVICE THE ONLY THING THEY WANT IS OUR MONEY AND COULD...

Complaint Rating:

The only high definition TV I have burnt out June 30th. I figured I would take it to Sears granted the store was really close to my house (nearly within walking distance). I have always taken my equipment to Sears and never had a problem with the repair center until now. I put the TV in the...

Complaint Rating:

Sears made and appointment for half a day and failed to show. When confronted John ID# 15382 the manager he stated that I failed to contact Sears to inform them that the parts were on hand. No where on the appointment slip was there any information saying that I needed to do so. He then said...

Complaint Rating:

We took my daughter to portrait studio for her 2 years old birthday on August 11, 2008. we met the worst service!

1. When my daughter climb a chair, the lady in studio did not pay attention to her and move the chair away and make my daughter falling down to ground! and the lady...

Complaint Rating:

COMPLAINT:

My dishwasher broke a month back and I called sears. After I told the customer service guy that my dishwaser had stopped working and I tried fixing it but was unable to he convinced me that I should get the service agreement which would cover everything for 1 year....

Complaint Rating:

I too have been a loyal Sears customer for about 5 years and two houses worth of appliances. I ordered a replacement ignitor for my GE stove from Sears parts direct on 12-7-07. The gal on the phone said it would arrive on 12-12. It hadn't arrived so I called on 12-15, they advised that...

Complaint Rating:

I wanted to comment on the Corinth Sears since Danny and Linda Woodruff have taken over this store it has gone to hell in a handbasket. This store used to be a great place to shop in Corinth. In fact Many times my wife and I were looking at something at either the Memphis Sears or the Tupelo...

Complaint Rating:

WOW--Our poor landlords. They purchased the Kenmore Oasis Elite Washer/Dryer. You got it---on both machines the circuit control board just stopped for no reason.

Guess how the Sears service was---You got it--same as everyone elses. They knew the problem, came with out the part,...

Complaint Rating:

Bought a bad expensive refrig. Called for service, 4 times. Finally requested another model. They refused. Said I was complaining on day 93, I had 90 days to get replacement. I have talked to at least 20 people, they all say sorry. I am not through just backing up to refocus. You cannot speak...

Complaint Rating:

I purchased a self propelled Sears Craftsman lawn mower one years ago. That means, this is the second season I have used it. I paid $300 for this mower.

It is a model # 917.377842, 6.5HP Honda engine, and "features" easy height adjustment with one lever each for the...