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-they take 2-4 days to respond to emails. And then they didn't reply to my specific questions in email. NO WAY TO PHONE THEM. I'm pretty sure they are overseas and just us a US shipper out of NY.
-they shipped me wrong screen. It was their fault, as I was meticulous about ordering...

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ordered 2 Toshiba laptop screens via priority delivery. 1st item was a refurbished screen for a Dell machine - and when tested was faulty. 2nd item was faulty. Immediately contacted company via phone (answerphone only) and e-mails requesting return and full credit. No response to urgent messages...

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I ordered a screen for my Acer, got the runaround, they sent me a (not needed) extension cable, Had to send pictures to prove the unit wouldn’t fit, finally got a refund, they didn’t make good on any shipping charges, $ 20 dollars for the lesson....

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I'll try to be transparent and true in my story.

I bought the WRONG replacement screen for my laptop. I realized I ordered the wrong one and asked for an exchange. They offered to exchange.

I noticed the part I needed was worth less than the one I bought,...

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In short like very one else i have placed an order on ebay with screenaid and they have not sent my order i have opend a dispute with ebay and paypal. PLEASE DO NOT BUY!!! AND EBAY PLEASE BANN THEM FROM YOUR SITE!!!...

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I have an old Compaq in my basement with a bad inverter and recently decided that it would be useful to bring it back to use as a backup computer. I searched around for the part until I came across screenaid on eBay. They were supposedly a top rated seller and the part was only $9 so I decided...

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Puchaced a laptop screen from eBay seller SCREENAID. The listing stated item is NEW. the shipped out in a large box the LCD w/o any type of padding/bubble wrap, and the screen was in used condition. they offerd to refund me $5.00 for my trouble. ... what a scam. file complaint with ebay.. BEWARE...

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Rec'd non-functioning replacement laptop screen...after many attempts, I finally received a Return Authorization...sent the item back at my expense, only for ScreenAid to sent the same FedEx back to my address billing the recipient [me]. They never opened it up...have heard from others...

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I ordered a screen prior to christmas and based on the recommendation of one of the tech support. The screen arrived in an oversize box with no padding. I plugged the screen and what you know wrong screen. I tried getting in touch but no one ever answers the phone. They want me to pay for shipping...

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I didn't get 1 or 2, but 3!! bad screens from them. The second screen actually came broken and the lady, Celery was her name, started getting mad because I wanted a new one. I thought surely they didn't give me 3 bad screens so I bought an inverter thinking that had to be the problem....

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sent me a screen that's the correct size, but is from a different laptop than advertised. They have an online chat help desk where they just pass you around from person to person, every time asking the same set of questions without helping at all. I thought this only happened in movies......

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Ordered replacment screen for my laptop. When screen arrived it was broken. The LCD screen was cracked in the upper corner. Tried to call the service line, after 11 phone calls they finally picked up the phone. Lady was asian couldnt understand her. Wanted me to keep the broken screen and was...

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Purchased LCD screen with shipping insurance. My item was misdelivered and lost by USPS. ScreenAid refused to file an insurance claim or refund my money even though the local USPS office verified the item was lost. I'm assuming they never purchased insurance on my shipment as they refuse...

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NEVER EVER BUY FROM THIS COMPANY, first - item did not work. Contacted them and they said, and I quote: "Please send the item back by regular usps . We will issue your refund after get the return." Sent item back. After a week contacted them about my refund and they simply replied,...

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I ordered an lcd screen from them on the weekend. On Monday I tried calling to make sure it was in stock since I can't live without my laptop. No one ever answered the phone so I used the live chat on the website. I was informed they were lost in shipping and wouldn't be in for at...

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This bunch of scammers simply collected my credit card info and charged the card for the amount of $869.97 for no reason. I ordered laptop LCD from them and my order was for $99.99. Two weeks later I tried to contact them wondering where my LCD but they did not reply emails and they had answering...