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Scooter Depot Complaints & Reviews

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Scooter Depot - California, Chino - Refusing

Posted: 2013-08-01 by    gotscewed2013
Complaint Rating:  100 % with 2 votes
Purchased by Visa Debit by phone from Website advertising on May 6, 2013
May 8, 2013 funds of $2, 437.00 cleared my bank.
May 20, 2013...14 days bike in transit from Ca. to Austin, Tx.
Saia Trucking Company delivered damaged container...called on phone right away. Advised me to take photos of container and list any damages and they would make good at NO Charge to me.
May 22, 2013...Sent photos of damaged container/list of parts missing/Sent all this via email to Parts Dept.
August 1, 2013...last few months my dream scooter has become a nightmare...Plastic cowling...
Complaint comments Comments Complaint country United States, California, Chino Complaint category Scam & Fake Checks

Scooter Depot - New Mexico - Front End Problems

Posted: 2013-04-25 by    JHorsman
Complaint Rating:  0 % with 1 votes
Experiencing severe front end wobble problems. Company is not willing to help! Watch out!...
Complaint comments Comments Complaint country United States, New Mexico Complaint category Motorcycles & Scooters

Scooter Depot - Texas - selling used parts for new

Posted: 2012-06-20 by    Jennifer Baggarly
Complaint Rating:  0 % with 0 votes
I am repairing a customer's scooter and needed to replace the front fender sections and legshield. The parts representative told me they had the front fender sections in the color I needed. I asked about the legshield in the same color and was told I didn't want that one. I asked for a white one instead and he told me they had one.
I purchased all 3 components for $175.00. I have been in the motorcycle/scooter business over 35 years and knew that their price was too high, however I only had my customer in mind and not a profit, in order to expediate the repairs. I received the parts...
Complaint comments Comments Complaint country United States, Texas Complaint category Motorcycles & Scooters

Scooter Depot - California, Chino - bait and switch

Posted: 2012-02-15 by    Uncle JUne Bug
Complaint Rating:  50 % with 2 votes
I ordered a 200cc street legal Enduro motorcycle.
They called to tell me it was unavailable and would I want a 125cc dirt bike instead for the same price.
After some research I found out they are not allowed to sell this model in California (emissions), so they lied to me.
This company appears to be run by Chinese nationals with no clue - stay away from them!...
Complaint comments Comments Complaint country United States, California, Chino Complaint category Motorcycles & Scooters

Scooter Depot - Kentucky - non working defective product

Posted: 2011-09-12 by    LEWISCARROLLA29
Complaint Rating:  100 % with 1 votes
I purchased a 150cc trike from Sunny Sports on 8/12. received the vehicle with SOOO many damages that i could not even believe what i saw. I called and explained about the damages and was told to send pictures. I sent the pictures and have come to the conclusion that 9 parts need to be replaced. 9 VERY EXPENSIVE PARTS that this company doesnt have. They talk about how great their customer service is and how they have ALL the parts in stock. try calling them pretending to be a normal customer and ask for parts..see how long you wait before you talk to someone..i have documented every single call...
Complaint comments Comments Complaint country United States, Kentucky Complaint category Car Dealers

Scooter Depot - California - MC-TS9 trike scooter

Posted:    scooterrest
Complaint Rating:  100 % with 9 votes
I purchased the MC-Ts9 trike from scooter depot .The people there were VERY friendly and helpful BEFORE the purchase. This trike arrived with several problems.. one main one was It had a GAS LEAK on the EXHAUST pipe!! when i called to try to speak to the girl that sold it to me they kept putting me on hold. She wouldn't take my call.After about 5 attempts and being put on hold forever I was told she only deals with sales.Incidently (This girl was as friendly as a best friend before the sale. I was then told i needed to talk to technical support. I asked to speak to the mananger and a VERY RUDE...
Complaint comments Comments Complaint country United States, California Complaint category Motorcycles & Scooters

Scooter Depot - Save your money

Posted:    Summa
Complaint Rating:  100 % with 4 votes
They sold me on 07/01/09 what they said was a Roketa DB-36 200cc Dirt Bike. It is not a Roketa or anything like one. It came with no instruction, no serial number or who the manufacture is. Tried to purchase a rear wheel and of course they do not stock the wheel or will tell me where to purchase one. Tried to purchase a wheel on the internet but nobody has it so I guess I'll use the dirt bike as a paper weight. When you call for customer support or parts, plan on spending atleast 1 hour on hold. I see on the internet that they now go under four differant names.. HUMMMMM wounder why. This is...
Complaint comments Comments Complaint country United States Complaint category Motorcycles & Scooters

Scooter Depot - Bad service

Posted:    Anthony
Complaint Rating:  100 % with 3 votes
I purchased a Scooter from this store. It came defective, to return it, will cost you $200 bucks. Save your time and money and DO NOT BUY FROM HERE!

They expect you to try and fix it, part by part, when THEY sent it with a defective parts.

Had 3 more people that wanted to buy SCooter, good thing they waited to purchase after I got mine. I saved them time and money. They will be going elsewhere....
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

Scooter Depot - California, Chino - Misrepresented GoKart

Posted:    Richard Army Retired
Complaint Rating:  82 % with 11 votes
http://apps.courts.ky.gov/dockets/DocketResults.aspx?pageIndex=3&CountyCourt=0471&Division=DI&EventDate=6/8/2010

http://courts.ky.gov/counties/hardin/

Hardin (KY) County Courthouse Small Claims Court (See above links)
Case: Richard Leal VS Sunny Sports Inc, Amy Barnes, Global Marketing Analysis, and Sunny Sports Inc President Ms. Lei LU 8 June 2010 10:00

Fellow consumers with buying items from Sunny Sports Inc and getting misrepresented - I guess I will see all of the above in my County Court House - Will keep you posted!!

Consumers...
Complaint comments Comments Complaint country United States, California, Chino Complaint category Motorcycles & Scooters

Scooter Depot - California, Chino - Big Scam

Posted:    Texas John
Complaint Rating:  90 % with 10 votes
Don't buy there, rather take your money and give it to some poor bum at the streets! These guys just scam you. One big ripoff! I bought a scooter in March 2010 - got a 2008 model. It's supposed to have ABS brakes - of course it doesn't have them. No engine kill switch on the kick stand - no safety inspection! First take off the kick stand, because if there isn't one, it will not be inspected! Because of the age of the scooter it's totally rusty already - actually it should rust on me while I drive it over the years, well they took care of that for me - somehow?!?
They...
Complaint comments Comments Complaint country United States, California, Chino Complaint category Motorcycles & Scooters

Scooter Depot - California - Bad customer service

Posted:    r. adams
Complaint Rating:  100 % with 3 votes
This was a conversation with S.D. today read how they handle me....
Complaint comments Comments Complaint country United States, California Complaint category Motorcycles & Scooters

Scooter Depot - Maryland, Baltimore - Scooter doesn't run

Posted:    lrzaworski
Complaint Rating:  93 % with 14 votes
H O R R I B L E!!! Stay away!!! We ordered a pink scooter. Customer service and delivery were flawless. Drove it 2.8 miles and that was it... dead in the water. My husband had to take the carburator off and send it back for a new one. Just got that and it leaks from every gasket. Now we need another carburator from them and keep wasting money now for return freight. What a waster of money!!! By the time he does get a brand new scooter working, it will be winter and I won't be able to ride it, and that is only if we ever get it fixed....
Complaint comments Comments Complaint country United States, Maryland, Baltimore Complaint category Motorcycles & Scooters

Scooter Depot - California, Irwindale - Terrible service

Posted:    Keith
Complaint Rating:  94 % with 36 votes
I read the complaint here and said it was just other people complaining.I was very wrong in not trusting what other consumers had to say. If you buy from this company, you will have to but some anti depressant also.I bought the 150cc atv for my daughter and the salesman was really helpful. When I got it delivered, the battery was bad. 2MONTHS LATER OF ME TRYING TO GET SOME SERVICE, I still don't have a battery. I call and get put on hold and then disconnected.They never call back, respond to emails or have the brains to take care of a customer.If you want to buy something from them, send your...
Complaint comments Comments Complaint country United States, California, Irwindale Complaint category Cars, Parts & Vehicles

Scooter Depot - California, City of Industry - Bad product & service

Posted:    Linda Croy
Complaint Rating:  93 % with 140 votes
I purchased a scooter from Sunny Sports/Scooter Depot. I have had nothing but problems with it since I received it (later than promised). First, I paid extra to have it delivered with a lift truck but it came with one driver and no lift so I had to find someone to help the driver unload it. Then I had to replace the fuel filter because it was cracked. The turn signals don't work correctly. Sometimes they won't come on. Now, the scooter won't start at all. I have emailed and called Sunny Sports several times. When calling there is always 3 or more people on hold before me. I have asked...
Complaint comments Comments Complaint country United States, California, City of Industry Complaint category Sports & Recreation

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