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I ordered for B’day cake at SAMS Club for Sunday. Due to personal emergency I reached SAMS 10 minutes late. I spoke & requested to Store Manager named JOE to assist me, but he was so rude and not ready to even listen me & asked me to come back next day for pickup. Problem here is JOE was...

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I have been a consumer of Carnation Evaporated Milk since 5 years old and maybe longer. My wife has also used it her entire life and now at age 64 we find that when buying your product from Sams Club we have had sour milk at least one can in every 8 pack we buy and sometimes more. I have no...

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Approximately 1.5 years ago I purchased a pair of glasses/bifocals from SAMs Club. In the 1.5 years that I have owned the glasses the frames have now (officially as of today 08/10/2011) broken 3 times at the hinge. This time I am not covered for the 1 year warrantee on them. Needless to say...I...

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And thus begins another crap ass day at sams...

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I had a Plus membership with Sams Club however did not realize any additional savings with this membership. When I renewed I went to the customer service counter and renewed stating that I wanted just the regular membership not the Plus membership. About 4 months after my renewal I went to check...

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I am getting very sick and tired of Sams Club treating customers like cattle. A long line and wait for a cooked chicken... 30 minutes. A long wait in the cashiers line, 30 minutes. One hour wasted... plus the usual crowded aisles and warehouse atmosphere. We really need COSTCO to open up in...

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I am a business owner and shop at Sams Club frequently about 3/4 days a week. I dread going there, but I purchase tobacco products for my store and other things. I had a episode with a employee named Rudy. He works in the cigarette area of the store. I have noticed his customer service skills...

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I went to Sam's club this morning to fill up my car with gas at Sams Club in Glen Burnie, MD, the place was crowded and there were other spaces available, but they were on the opposite lane, that meant that I have to go on the wrong way. When I was halfway to filling up my car, the attendant...

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I purchased a 3 year extended warrenty. My laptop started freezing up and ended up not starting. I contacted Sams Club and sent the laptop in for repair. I was told by their repair people at Micromedix that they would not service it, unless I paid $180 to repair a superficial crack in the hinge...

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I purchased a laptop computer from Sams in August of 2009 after comparing warranty policies of Staples, Sams and Costco. I did have a value membership at Sams so this added one additional year to the warranty that I purchased and was told by the associates at 2 stores that if anything happened...

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Their website has a Samsung 46" LCD for a price of $798 online but it states that the Chino club store has it for $423.01. When I called the Chino store, the representative stated that this was only for a returned product but that it was not available for re-sale because it had to be inspected...

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I just returned from Sam's Club here in Yuma AZ. The products that I usually buy, were not on the shelf, and the excuses I get is "they are seasonal" Well that is hard to believe, I have always been able to buy the big Bag of "French fried Onions" and also the plain...

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I have a Sams Club account my card was stolen and I have a bill with a returned check. I have never owned Checks so was not mine. call me @ 316-573-3462 thank you....

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I've worked at a SAM'S Club for over 6 years as a supervisor. In the past two years our regional management has changed and they are expecting some stupid things from its employees now that just piss off everyone. Like for instance they have what they call a 45 day out prompt. What...

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I recently purchased 700.00 in tires. The first time I went to Sam's Club to have them installed I had a two hour wait. Unfortunately after two hours I still had no new tires and I had to leave to pick someone up at the airport. The associated at the tire department were rude and could...

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There is no customer services for c-store customers management need to get survey from c-store customer if they call every one and ask about employee in the Sam's club they even not trained right they do not know what they doing and make so many mistakes and waste customers time.we never...

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Back in february icalled the store for poland water 35 pack water they switch me with three diferent people none of them knew if they do.Today june 12th 2010 called for michelob ultea ligt beer .The woman named debora kept me on hold for too long time stating no one was answering in the licuor...

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I think everyone should know that Sams lets certain customers of the same business use one card to charge on and its kept in a certain book that they keep in a certain place. They will get upset with customers that come in to shop and try to charge on their spouses card, but if a business has...

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The Plus Membership for members is not all what its cracked up to be.
Alot of the benefits have already been stopped and all it really helps is the profit for each club. Most of Sams Club's revenue comes from their membership cards. Imagine that! Most members that try the plus card...

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I would like to say I do not appreciate Sams Club terminating my friend and accusing her of credit card abuse. They have already treated her unfairly by discriminating and harrassment actions. She called corporate office serveral times within the past serveral months complaining about how she...