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Hello,

We are also interested in suing Royal Holiday. We have signed contract but we have canceled in 5 days as required by Mexican law (we have copy of certified mail receipt). Still they do not want to honor our cancellation, we have sent email, called them and visited their...

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I can't see how the headquarters of Hyatt can support the promotion of scamming Americans against the advise of the United States State Department. Where are the headquarters of some of these hotels? If they are American Companies, then the hotels should be sued, and maybe we can get...

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My wife and I made the horrible mistake of purchasing a Royal Holiday membership in Cozumel in February 2005. I have been trying to use our "5 Year Unlimited Cozumel and Play del Carmen" benefit ever since. We have paid over $11k, and still they refuse to honor the commitment we have...

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My problem follows similar patterns to many of the others. My wife & I purchased in Cozumel in Dec. 05. We decided to join based the incentives(vouchers) they offered and a signed contract addendum that said we could use our home resort for a fixed all-inclusive fee for 5 years as often...

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Non disclosure of details.Told to review package.package contained 4 books weighing about 25lbs. Encouraged by salesperson to mail it to my home as it was to cumbersome to haul around on our vacation.If I had been able to read the fine print at the time which would have taken hours I would never...

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Non disclosure of details.Told to review package.package contained 4 books weighing about 25lbs. Encouraged by salesperson to mail it to my home as it was to cumbersome to haul around on our vacation.If I had been able to read the fine print at the time which would have taken hours I would never...

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members testimonial...

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Royal Holiday has not fulfilled the terms of our sales agreement and refuses to issue a refund. The sales agent that sold me the contract was fired and the terms were never and can not be met.

The US State Department specifically warned against doing business with Royal Holiday...

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I have a signed promissory note that I signed in Acapulco, Mexico in February 2008. They debited my credit card that I left on file in March, April and May. In June there finance company Concord Services starts calling me telling me I'm delinquent on my payment. I tell them that there is...

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Please remove complaint re Royal Holiday purportedly submitted by Harold R. Bence. This complaint was not submitted by Harold R. Bence...