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Rotech HealthCare, Inc. - New Mexico, Santa Fe - CPAP microfilter for Durable Med. Equipment

Posted:    J. James Cunningham
Complaint Rating:  100 % with 6 votes
For the past 11 years my wife has used C-PAP REMSTAR medical equipment for her sleep apnea condition. According to Medicare guidelines two (2) #TCF-145 CPAP microfilters per month are to be issued to the user by the provider. During the past two weeks we were informed by Major Medical, a subsidiary of ROTECH, that it received instructions from ROTECH to issue one (1) #TCF-145 CPAP microfilter to the user every three (3) months. The microfilter traps dust before it enters the machine.

We think that this is an arbitrary decision by ROTECH without having previously consulted with the...
Complaint comments Comments Complaint country United States, New Mexico, Santa Fe Complaint category Other

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