Complaint Rating:

In January 2008 I signed a 3 years contract with Rogers for the new Blackberry Pearl. The slaes person assured me that this phone will work in Korea, China and Mongolia where I do Business and travel often.
The Map showed showed most of the world.
during my First Trip to Korea,...

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It seems every single month, I'm checking my Rogers Wireless bills and finding things I'm being overcharged, or double charged for. I had just accepted that as a pain of doing business with them, until recently, when things got out of control.

I noticed through my online...

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On February 29th, 2008, I was told that I would be getting unlimited local calling until September 3rd, 2008 as compensation for a wireless plan error that the representative made.

The agreement was made over the telephone (bad move, I know) and there is no way that I can think...

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I recently decided to switch from a home phone to a cell phone, seeing how I was never at home and was always having to have people leave messages and then call them back and hope we don't end up playing voicemail tag. So I called Rogers' cancellation department and said I wanted to...

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While I was out of the country my cellphone/cable/internet/home phone company attached someone to my account without my permission. They billed me for this as well. When I noticed they said they fixed it but did not. They would not let me make account changes to my account without permission...

Complaint Rating:

On February 29th, 2008, I was told that I would be getting unlimited local calling until September 3rd, 2008 as compensation for a wireless plan error that the representative made.

The agreement was made over the telephone (bad move, I know) and there is no way that I can think...

Complaint Rating:

That there is a flier i got yesterday but someone has scanned and uploaded from the markham area which i just saw now i have at home and called rogers because i need to upgrade my phone and and said them selfs they don't have the phone and they printed it and sent it out that it was suppose...

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I called rogers to activate a pager I purchased - they activated it to the wrong person's account. So I get a call from a colleague indicating my pager is no longer in service. Called rogers and spent over an hour on the phone to find out that whomever had account to which my pager was...

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The representitive from a Rogers depot made us believe that we had a family plan that our kids would'nt be able to make any calls other than to us their mom and dad. We ended up with a sixteen hundred dollar bill, thats fraud, false advertizing, missleading a coustomer and also down right...

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Accepting Responsibility I would like to relate the following as a warning to those who expect some compassion or understanding from Rogers Wireless.

1 year ago my family moved from Nova Scotia to Alberta with our 7 young children & and a family friend who wanted to better...