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2.4 14 Reviews

ReelzHot Complaints Summary

5 Resolved
9 Unresolved
Our verdict: Engaging with ReelzHot, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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ReelzHot reviews & complaints 14

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J
4:01 am EDT

ReelzHot they are unavailable

I subscribed to their service, but several minutes later I changed my mind and decided to cancel. The reason for this is that I looked at all of the advantages and thought that I didn't need this, not a big difference from the free service.
But subscribing to them was easier than canceling.
I phoned them numerous times, emailed them, but all of this was useless. I don't know what to say. They have my money and soon they will charge me again. How to stop it?

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M
8:36 am EST

ReelzHot Subscription

I am being charged for a monthly subscription of $49.95 by Reelzhot.com I did not authorise and I want to cancel this immediately. This has been charged to my account on 12 September 2016 and three subsequent months . It seems this is a movie steaming site but I have no memory of subscribing. I live in Ireland but this appears to be an american site. I see others have had somilarr issues. Please can someone advise on how to stop the payments.

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P
9:18 pm EDT

ReelzHot Taking money without authorization in my credit card and i never be in contact before with this co.

I have the surprise in my statement the my mastercard to see one co with the name reelzhot.com thinking money in my credit card. That are in my statement the 12 june - 11july 2016..This co charge me $68, 51, ...? The reason i not react before, is our building have in power surge and every the my computer or electronic equipment be damages and not have pc . To investigate this co.. I have my computer now, and l receive one new statement for the period the 12 september - 11 october 2016 and again this company charge me$67.70 and i don't know if this company make others charges between july 2016 and september 2016 or before july 2016. I not have my statement, because no computer...But, now i contact my bank to stop any payment ask by this co... Because i never have any business with, ever. This look i am not the only victim.. If you read this page.. I want in full refund the this money he take avec not authorization, i f i not have refund i be give my case in interpol international to investigate this co. Because is fraud organization.. Not just for the money take to me. But to stop to make others victims ... We are victim and we have to react and take action together..

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Is ReelzHot legit?

Our verdict: Complaints Board's thorough examination reveals ReelzHot as a legitimate entity with notable strengths. Despite a 35% resolution rate on customer complaints, which invites a closer look, ReelzHot stands out for its commitment to quality and security. Clients considering ReelzHot should delve into its customer service record to gauge compatibility with their expectations.

ReelzHot earns 96% level of Trustworthiness

Perfect Trust Endorsement: ReelzHot achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

A long registered date for reelzhot.com can be seen as a positive aspect for ReelzHot as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of ReelzHot's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Reelzhot.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Reelzhot.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up ReelzHot and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Adult content may be available on reelzhot.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with ReelzHot's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 35% of 0 complaints were resolved.
  • We conducted a search on social media and found several negative reviews related to ReelzHot. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
Y
12:40 am EDT

ReelzHot Apparent free movies/sports channels

I was trying to watch a rugby match and got transferred to this site. As it seemed faulty i entered my credit card twice. Fortunately I quickly cancelled but did not know about the second account on another name.

When I saw the second $49 debit I called them to cancel. A snotty little agent, who spoke English impossible to understand, told me to read my terms and conditions and as a valued customer she would refund 1 payment as a courtesy. I told her that i had been ripped off and that I was not happy. She cut me off.

What can one do to report these guys?

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Skull22skull
, CA
Oct 11, 2016 8:40 am EDT

I was a customer of Reelhot.com for a long period of time.
I called in and when I got in touch with the agent, they asked me what was the purpose of my call and was able to retreive my account.
They cancelled my account no questions asked and I also send an email to have my account cancelled.
Not only I got an email reply to confirm my account was cancelled, I also got a confirmation that it was cancelled by the agent I had spoked with.
You can even access the company with the live chat directly from their own web site.
www.reelzhot.com. (Go view)

ComplaintsBoard
D
4:45 am EDT

ReelzHot They said it was free, then charged my credit card

They offer a free 5 day membership to watch movies immediately. First they do not have every movie that comes up on their search. Secondly, they automatically set you up for a $50 a month renewal after the 5 days and if you want to cancel before that $50 charge kicks in they charge $.95. They say they need the credit card number to set up the free account in case you rent a movie beyond the free time.

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A
6:40 am EST

ReelzHot Scam

My credit card was charged y Reelzhot. I had never heard of this website and never used it. So I went to their website and found their phone number. So I contacted their customer support and explained the situation. Their rep asked my name and credit card number. I gave them my credit card number and my name. The rep told that they could not find my account. I said that I never had an account and that was the reason I called. He said that there it nothing he could do and disconnected. I called again and another rep said they could not help me without my credit card number and my name. After I gave him everything he wanted, he disconnected as well. So I called my bank and blocked my card. These thieves stole $60 from me! I don't know how that happened and where did they get my credit card information.

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P
6:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ReelzHot alleged fraudulent charges

Stay well away, this company will take money of you faster than any casino, please will somebody takethiscompany
to book I hate to think how many people they have scammed, The first I knew was when checking my monthly bank bills and there it was 39 pounds taken and no return and they don't mention this when you read and fill form Beware

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P
11:40 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ReelzHot Invalid Credit Card Charge

Stay away from this site at all costs! They're sleazy, unscrupulous liars. It's all BS that your credit card won't be charged. That's a total lie. They even charge you to cancel the "free" membership. These ### should be shut down and put out of business. I hope everyone involved in this scam gets ripped off in the same way they rip others off.

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Pasquier John
, US
Oct 22, 2016 9:27 pm EDT

shut down this Co, for stop to make more victim, it is scams Co...

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andrejdrn
, BE
Jun 06, 2016 11:27 am EDT
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this charge is not legitimate, advertisement was misleading, offering free of charge 5 day trial, instead ma credit card was automatically charged with monthly renewed subscription. I claim total reinbursement!

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dgoodspe
Gainesville, US
Apr 14, 2014 2:02 pm EDT

this site reelzhot is a rip off I canceled the same day and that was in feb.2014 and today I just figured it out when I went to the store

and 49.95 was missing in my account I started to blame my grandson but checked it when I went home and found this charge on my

card. This company needs to be shut down, it is a total " SCAM " . Rips people off.

ComplaintsBoard
M
9:59 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ReelzHot Inappropriate Charges

The Reelzhot website offered free movies and free membership, but requested card as proof of identity. At no time was I clearly made aware that monthly charges would begin unless I took specific action to cancel my FREE membership. Unfortunately, I did not watch my charges closely enough and did not recognize the $50.45 monthly charges until after the second charge. Now I am out $100.90 and maybe watched one "free" movie.

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M
9:46 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

ReelzHot Charged for &Free& Membership

The website offered free movies and free membership, but required a card number to verify identity. No where did they make it clear that monthly charges of $50.45 were to begin. I don't believe I even watched a movie at the site due to its poor interfaces. Unfortunately I did not notice it until after the second months charges I was scammed out of $100.90.

Read full review of ReelzHot and 2 comments
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David Howie
, US
Apr 18, 2016 9:30 pm EDT

Unauthorized with draws cancel my account I never agreed to sign up I agree to a 99cent check out rental and there was another scam showed nothing

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wilma usami
, JP
Nov 11, 2014 5:33 am EST

this is wilma usami.and you are cheating me twice..i want to cancel my membership

ComplaintsBoard
K
3:43 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ReelzHot Free membership is not free as you find out with your first credit card bill

This is nothing more than outright fraud. I was merely browsing and came across the website for "reelzhot.com". Having read the blurb which mentions only a free website i filled in the necessary information and thought no more about it until i received my credit card bill today. Sure enough there was a debit of £33.30 from pw reelzhot.com. Not recognising the company. I checked on the net to find it was the free site i'd looked at the previous month. As i made no such standing order; i can only assume they have made the s/order without my knowledge. I will visit my bank, first thing inthe morning, to cancel the standing order and ask my bank to make further enquiries on my behalf. I will also endeavour to cancel the unwanted agreement with the fraudsters who run the website.

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Richard Thoennes
, US
Jan 26, 2016 11:35 am EST

cancel membership

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dgoodspe
Gainesville, US
Apr 14, 2014 5:26 pm EDT

I experienced the same thing this morning thought I had money in the bank found out different when I was ready to check out

At walmart just to find out I had insufficient funds. When I was was home I checked it out not only last night but since February they

Have been taken 49.95 from me after I cancelled the membership the same day I joined with the first 5 day trial.If I had been paying attention this would have been noticed from the start.. However I promise I will be paying attention from this day forward.

ComplaintsBoard
L
4:58 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ReelzHot Charges to my Credit Card

I have only just brought a iPad & was trying out a FREE ! movie, there has now been two payments taken from or my credit card & I have not seen one movie. I want to know HOW! this site works & HOW I use it. If the company does not answer my questions then I will have no choice but to cancel my credit card.
How can I get in contact with this company please?
Lynn Shord

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R
4:14 am EDT

ReelzHot There was no warning of membership fee until you see it on your credit card bill

There was no warning of membership fee until you see it on your credit card bill. (may be somewhere in the middle of small print). When you visit the site: guess what! the first FAQ and its answer is as pasted below:

We don't have long-term contracts or signup fees, however, all charges are non-refundable. Simply cancel your membership and you will not be charged in the future.

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Mby63
, BE
Apr 08, 2016 10:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I got charged too for a 1 hour livestream while not using any movies but by pushing the button at registration i seem to have agreed with a membership in line with there sales conditions . i was able to cancel membership on-line even after the trial period and via chat got confirmation that membership was closed and no further charges would follow.. they agreed that it was a pitty it happened that way. they did not agree to refund .

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Carole Harrington
, US
Mar 15, 2016 2:17 pm EDT

I paid for movies but cannot download any.

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Robbie Lonsdale
, US
Nov 10, 2015 8:48 pm EST

This site charged my credit card $67.50 twice in 2 weeks without me knowing and all i did was sign up for a free 5 day free trial. This site is a scam BEAWARE!

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dgoodspe
Gainesville, US
Apr 14, 2014 5:13 pm EDT

every one of the complaints I have had the same problem

ComplaintsBoard
H
5:59 am EDT

ReelzHot They automatically set you up for a $50 a month renewal

They offer a free 5 day membership to watch movies immediately. First they do not have every movie that comes up on their search. Secondly, they automatically set you up for a $50 a month renewal after the 5 days and if you want to cancel before that $50 charge kicks in they charge $.95. They say they need the credit card number to set up the free account in case you rent a movie beyond the free time. What a crock.

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Daniel Parker Richardson
, NZ
Nov 04, 2018 5:01 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I was conned into signing into a thing to watch movies, it said I wouldn't be charged, well I have been! $79 NZ a month, and I'm pissed off, if you don't cancel it I'm going to go to my attorney's

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Herwig Rossel
, BE
May 31, 2016 5:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Criminals still seem to be able to do what they want on the internet! Seems nobody 's gonna get any money back from this 'Reelzhot'-rip-off!

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Shayebae
, US
May 10, 2016 12:57 pm EDT

I got a charge from reelzhot and i had never heard of them before, so i did a little research and discovered it was just a scam website that tricks people into signing up and then sets them up to be charged $50 for not cancling their "free" 5 day membership. Im not sure why i was charged, but i assume someone stole my credit card info. Anyways, i called the 1800 number they provide on their website, and had to press a bunch of numbers before i could finally talk to a person. I did so by pressing the number for technical support, waiting through all the automated info, and then it asks if ypu still need help. You have to say yes and it will connect you with an operator. I explained that i never signed up for an account, and the guy agreed to cancel my account but insisted that i should just use my 90 day membership i had paid for. I kept telling him i didnt want to use it and just wanted my money back, so eventually he said a refund will be issued in 1 to 15 days, so im waiting to see if it actually goes through. Just thought id share so you guys know there is a way to get refunded for your stolen money.

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Jonathon101
, NZ
Apr 05, 2016 2:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I waqs scammed like so many other thousands. "Free trial" How can I get my money back?

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dijana73
, HR
Mar 09, 2016 2:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more

2.2. 2016. Reezlhot + [protected] take from my account in croatia 49, 95 usd, i didnt sign any like that.I want my money as soon is posible back because i dont know why is this is happening.I didnt recived any mails .

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Carole Harrington
, US
Mar 19, 2016 7:54 pm EDT

I was told when I joined that it was a free trial. But after one day I was charged $49.95US. Apparently this is a charge monthly! I want my money refunded to my credit card.

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Carole Harrington
, US
Mar 15, 2016 2:22 pm EDT

I was told when I joined that it was a.free trial. But after one day I was charged $49.95US. Apparently this is a charge monthly! I want my money refunded to my credit card.

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charringcan2
, CA
Mar 03, 2016 4:27 pm EST

I want to cancel my Reelzhot.com account because I didn't sign up for it and I'm seeing deductions coming out of my M/C account. Please refund my money as soon as possible. If you check your records you will see that I do not use your site. Thanks, Carolyn Harrington

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Catherine Ratliff
Hot Springs, US
May 27, 2015 9:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I started to sign up, changed my mind, and did not check the box agreeing to terms and conditions. I thought that would be the end of it. Return from vacation and they had charged $50 on my credit card. I complained to the company that we had I started to sign up, changed my mind, and did not check the box agreeing to terms and conditions. I thought that would be the end of it. Return from vacation and they had charged $50 on my credit card. I complained to the company that no contract because I did not agree to their terms and conditions. They refuse to return my money. Thieves - I'm not going to let this drop because it's a crime.

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lloyd.za
, ZA
Feb 24, 2013 3:17 pm EST
Verified customer This comment was posted by a verified customer. Learn more

"Free Movie" needs a credit card

automatic hit on card charge
cancel membership does not work
forgot password does not work

STAY AWAY

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