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Red Lobster Complaints & Reviews

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Red Lobster - bad food

Posted: 2014-03-01 by    redlobstersucks
Complaint Rating:  100 % with 1 votes
The food was disgusting. The clam chowder was flavored water that obviously came out of a can. I had to douse it with salt and pepper to eat it. The salad had no color to it and had no taste to it. It too obviously came out of a bag. The shrimp linguinni was floating in a greasy substance. I took 3 bites and put it aside. The waiter saw that we really didn't touch most of our food and asked if it was ok. We should have never paid for it! But...we said it was just ok. Half way thru I heard my wife's stomach grumbling and she heard mine. We both had to use the bathroom 1/2 way thru the meal....
Complaint comments Comments Complaint country United States Complaint category Food

Red Lobster - South Carolina, Aiken - Availability of service

Posted: 2013-03-30 by    Judy Ott
Complaint Rating:  0 % with 0 votes
Family met at Red Lobster to celebrate a birthday. Had eleven in our party. Was told with the new renovations could not seat party for one hour and a half. Totally unacceptable for a waiting time. It is tho, Red Lobster does not want large parties in their restaurant. In these time, one would think they would welcome the business. Have always enjoyed Red Lobster, but do not feel I will support their facility. Thanks....
Complaint comments Comments Complaint country United States, South Carolina, Aiken Complaint category Restaurants & Bars

Red Lobster - New York, Clay - lousy overpriced food

Posted: 2013-03-08 by    sirio2222
Complaint Rating:  0 % with 0 votes
Wow, the whole Darden universe has gone downhill a bit since the 90's, but most noticeable is Red Lobster. Amazingly shrinking portions, sub-par service and the last time I was there the food was damn near inedible. It is amazing how the portions and quality has evaporated from this chain with very little repercussion. I guess it is a statement on American taste and expectations. If you spend lots of $$ on advertising and fancy new buildings, the people here will not notice the lousy food, WOW, can't believe it!
Probably it's because they don't remember the "old days"...
Complaint comments Comments Complaint country United States, New York, Clay Complaint category Restaurants & Bars

Red Lobster - Arizona, Goodyear - Dining

Posted: 2012-11-24 by    Mr. Miracle
Complaint Rating:  0 % with 2 votes
So, we went to Red Lobster tonight, at 15311 W. McDowell Road, in Goodyear, Arizona. We have gone to this place since they opened, and really have always had a great time, until this year. We usually go about every two months, and have been there twice before this with crappy service. Now, we had a terrible time. We will never return to that restaurant. This was the final time we get poor service in a Red Lobster. Well, where to begin. Let’s see….I guess the first hint of how our dining experience was to go would have been the hostess…My wife, 8 year old son, and I walked in,...
Complaint comments Comments Complaint country United States, Arizona, Goodyear Complaint category Restaurants & Bars

Red Lobster - Florida, Homestead - substandard food

Posted: 2012-03-21 by    Lousy Red Lobster
Complaint Rating:  100 % with 3 votes
I visited the restaurant after seeing an ad for Lobsterfest. We ordered our meals and when delivered were neither similar to the marketing on TV or were of the quality at the price level we were charged. We ordered meals which included Maine lobster and shrimp. The lobster was a small tail, over cooked and put on the plate in a manner which made it ugly. The lobster was tasteless, rubber textured and not of the quality expected in a $26 plate price. Shrimp was also part of the meal. The shrimp was also not representative of the TV ad. I have bought a dozen shrimp as bait that would beat this meal....
Complaint comments Comments Complaint country United States, Florida, Homestead Complaint category Restaurants & Bars

Red Lobster - Pennsylvania, MONROVELLE - TAKE OUT ORDER

Posted: 2012-01-26 by    MARLENE BRESNAN
Complaint Rating:  100 % with 3 votes
CALLED LOCATION AT 9:15PM TO ORDER TAKEOUT FOR 3 PEOPLE. WAS PUT ON HOLD FOR 10 MINUTES WHEN NO ONE ANSWERED I HUNG UP AND RECALLED. UPON CALLING A 2ND TIME I EXPLAINED TO PERSON WHAT HAPPENED THEY PUT ME ON HOLD AGAIN TO TRANSFER MY CALL AND WHEN ANSWERED I WAS TOLD THAT THEY NO LONGER CAN DO A TAKE OUT AFTER 9:30. PLEASE EXPLAIN TO ME WHY YOUR HOURS OF OPERATION ARE 11:00AM TO 10:00PM AND I WAS REFUSED SERVICE. WOULD THIS HAVE HAPPENED IF WE WERE DINING IN. I THINK NOT!!! PLEASE EXPLAIN THIS POLICY NOT UNDERSTANDING....
Complaint comments Comments Complaint country United States, Pennsylvania, MONROVELLE Complaint category Restaurants & Bars

Red Lobster - Florida, Plantation - Overall Experience

Posted: 2012-01-03 by    famazing
Complaint Rating:  100 % with 1 votes
We were a group of seven adults and one infant. After waiting for well over an hour to be sat, we had to wait another 15 minutes for a drink order, and about 20 minutes after we received our drinks for our food order to be taken. The servers were completely inept, unprepared and just seemed lost. Food came out sporadically. Our salads came out 2 at a time, about 5 minutes apart. Then, our main courses came one at a time, after about 25 minutes of waiting after the salad course. The Cajun chicken pasta is supposed to have a cream based sauce, yet it was all oil, grease, and coagulated once we received...
Complaint comments Comments Complaint country United States, Florida, Plantation Complaint category Restaurants & Bars

Red Lobster - Poor Service

Posted: 2011-11-02 by    latoya3782
Complaint Rating:  0 % with 0 votes
Last night my family nd I decided to have dinner @ the Red Lobster in Mentor, Ohio. Our waitress was not so great. S he served us our salads and walked away, we looked at each other in disgust like "Wow are we suppopse to eat this with our hands?" She never gave us any silverware. So we asked her for some silverware and she gave it to us so I felt the need to ask "Do they still serve the biscuits with your meal?" she replied "Yes I'm waiting on them to get done!" Huh had that been the case a good waiter/waitress would have told my party and I that there was going...
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Red Lobster - Never will I eat in another Red Lobster

Posted: 2011-10-11 by    Mojere
Complaint Rating:  50 % with 2 votes
Ordered broiled Flounder, Sent back 3 times as was not cooked. Cearser salads, served warm, if there was a teaspoon of dressing I would be surprised. Very small in size. Rolls not cooked, raw dough middle of biscuits. Restaurant to cold. Never will I eat in another Red Lobster. Quality re food/service has steadily declined....
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Red Lobster - Cold crabs

Posted: 2011-08-19 by    ShortyB1Sporty
Complaint Rating:  0 % with 0 votes
I took my family to Red Lobster s for a night out
I ordered the 1/2 pound crab and my son had shrimp. I waited for my crab over 30 minutes. Once it arrived my crab was cold... Excuse me I told the waiter my crab is cold. It seems as if they
get angry that you complain. But it's not like I got dressed to go eat cold crab?? So he took it back
upon returning it was pipeing hot like it was micro waved! And when I opened the crab leg all the meat was vaporized!! As well as other legs the same way!! Not happy at all! Looking at the flyer
I was thinking I was getting something...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Red Lobster - Arizona, Surprise - Treated Badly

Posted: 2011-07-11 by    Lizzi from Ca
Complaint Rating:  0 % with 1 votes
My husband and were on vacation in Suprise Az. and ate at the Red Lobster July 2, 2011. I was warned that there is racial bias in Az., but I didn't believe until I ate at this particular establishment. I began to feel uncomfortable by the staff and manager and their lack of friendliness toward me, they were cool and unwelcoming. I ordered my meal, but the staff did not interact with me after that, my husband was asked how he liked his meal many times, the manager also came to our table and conversed with my husband. The manager talked to my husband as if my husband were eating alone. The staff...
Complaint comments Comments Complaint country United States, Arizona, Surprise Complaint category Restaurants & Bars

Red Lobster - lobster and fish

Posted: 2011-06-13 by    mary jo winkler
Complaint Rating:  0 % with 0 votes
My husband and I went to Red Lobster for lunch i order crunch fish fried i was very disappoint i remember back when fish was great ...Now it's like if i ordered and frozen dinner...for fish...My husband order Lobster did not have enough to eat didn't enjoy his meal...never again...we told our neighbor about it ..actually they told us the same thing... we spend 55.00 that wasn't worth it never again...San Antonio texas @ Walzam......
Complaint comments Comments Complaint country United States Complaint category Food

Red Lobster - Louisiana, Bossier City - Steamed lobsters

Posted: 2011-01-08 by    Louisiana gal
Complaint Rating:  0 % with 0 votes
They refused to serve us steamed lobsters whole. We have gotten 2-3 lb lobsters each, steamed whole at Red Lobster for years. If this is a new policy, then we will take our business some where else. An average dinner for us is at least 2-3 hundred dollars. Please let me know. My mother went to this Bossier location and ordered a lobster dinner, and when they presented her with the lobster that was broken in half, they were rude and the manager said she must pay for the meal. She didn't even want to eat it, but bought it and left. We have 2 birthdays coming in Feb and need to know if this will...
Complaint comments Comments Complaint country United States, Louisiana, Bossier City Complaint category Food

Red Lobster - Never again

Posted:    Skif
Complaint Rating:  0 % with 3 votes
I called the location to let them know that I was coming in with two birthdays I was celebrating. My daughter's was that day, and my husband's the next. When we arrived, I made sure the hostess had the note available for our waitress. My daughter already knew we were there for her birthday, but my husband had no idea this trip was him as well. After finishing up with our meals, the waitress asked if we wanted to order dessert. Confused, I got up from the table to ask her about it. At the moment she was helping another table so I grabbed the attention of another server. He then explained...
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Red Lobster - South Carolina, Greenville - FOOD

Posted:    susan waters
Complaint Rating:  100 % with 2 votes
MY NAME IS SUSAN WATERS- 6 SHUMAGIN CT. GREENVILLE, SC 29605. MY HUSBAND AND I WENT TO THE ABOVE LOCATION TO CELEBTATE OUR 20TH ANN. ON JUNE THE 11TH. WE HAVE BEEN MANY MANY TIMES AND ALWAYS ENJOYED THE FOOD UNTIL THIS LAST VISIT, AND THE FOOD WAS TERRIBLE. WE HAD A SHRIMP TRIO PLATTER AND AN ADMERIAL'S FEAST PLATTER. OUR BILL WAS RIGHT AT $50. A TOTAL WASTE OF MONRY FOR US SINCE WE BOTH ARE ON LIMITED INCOME. WE JUST WANTED A GREAT MEAL FOR OUR SPECIAL DAY. WE COULD HAVE WENT SOMEWHERE ELSE BUT WE HAVE ALWAYS LOVED RED LOBSTER FOOD. IT WAS AN UTTERLY DISSAPPOINTMENT FOR US. THE SEAFOOD TASTED...
Complaint comments Comments Complaint country United States, South Carolina, Greenville Complaint category Food

Red Lobster - Georgia, Douglasville - Terrible Overall Experience

Posted:    Christie Anderson
Complaint Rating:  0 % with 1 votes
Our family has always enjoyed Red Lobster however on our last two visits to this particular Red Lobster was very disturbing. The wait staff was acting in such an inappropriate manner that we ended up leaving before our entree's arrived. We are a family of 6, we have four children ages 15, 13, 10 and 7. After witnessing the flirting between the employees and several slaps on rear ends while we were eating our appetizers we decided to bring it to the manager on duty attention. We were extremely dissappointed to find out that the manager that approached our table was one of the main persons involved....
Complaint comments Comments Complaint country United States, Georgia, Douglasville Complaint category Restaurants & Bars

Red Lobster - SERVICE

Posted:    RED LOBSTER CSCO COMPLAINT
Complaint Rating:  0 % with 1 votes
WE ARRIVED TO EAT AT 3 PM ON A FRIDAY. ABOUT 10 TABLES IN RESTAURANT WERE OCCUPIED. WE WERE TOLD THERE WOULD BE A 10 MINUTE WAIT. I ASKED A DISGRUNTLED "MANAGER" WHY THERE WAS A WAIT. SHE SAID BECAUSE THE WAIT STAFF WAS ONLY ALLOWED TO SERVE THREE TABLES AT A TIME. INCREDIBLE. OBVIOUSLY THEY DON'T CARE ANYTHING ABOUT CUSTOMER SERVICE. ALSO, I ASKED THE WAITRESS FOR TARTER SAUCE INSTEAD OF THE COCKTAIL SAUCE SHE BROUGHT AND MY HUSBAND ASKED FOR EXTRA COCKTAIL SAUCE. SHE TOLD ME TO GIVE MY EXTRA COCKTAIL SAUCE TO MY HUSBAND AND SHE THEN BROUGHT A VERY SMALL CONTAINER OF TARTER SAUCE...ACTING...
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Red Lobster - Wisconsin, Wauwatosa - Do not work at Red Lobster Wauwatosa

Posted:    R. Cotton
Complaint Rating:  50 % with 4 votes
When I worked at Red Lobster Mayfair on February 1996, The Multiracial Kitchen manager Johnny Moore, The black manager Ed Travis, and The white manager Brian are full of shit!!!They mistreated co-workers, They did not show co-workers the proper respect, Johnny Moore had me do Truck, Bake Bread, Do Crab Legs, and Scrubb the wall and floor with bleach, That was not part of my description.I was fed up the Kitchen Manager Johnny Moore and his actions and the management's actions.I called 1-800-Lobster and told them what happened, They did not do shit about the situation, I was mad and fed up with...
Complaint comments Comments Complaint country United States, Wisconsin, Wauwatosa Complaint category Employers

Red Lobster - Stay away

Posted:    Beatrice
Complaint Rating:  0 % with 0 votes
On June first a friend and I went to Red Lobster Restaurant for lunch around 2:30PM. We were greeted poorly by a messy dressed hostess who had a very sad and put upon attitude. As she seated us, we decided to sit at the bar. The service was terrible. When we complained to the manager nothing was accomplished. Just the manager and the waitress/barmaid whispering to each other. The potato was uncooked and hard. The food itself was sparse for the price $22.95, the coke was flat, and the manager did nothing to help our situation. We would never go there again or advise anyone else to go there either....
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Red Lobster - Table Turning

Posted:    angryserver
Complaint Rating:  91 % with 11 votes
As a server I really have little control of how long a guest will sit at a table. At lunch we are expected to turn tables in 39 mins. Which means the guest sits, orders, eats, pays and leaves within 39 mins. At dinner time we are expected to turn tables in 49 mins and are verbally persecuted and made to feel incompetent in our jobs if we can't do that. I've experienced this at 3 different darden restaurants so I know its everywhere. I'm sorry but 49 minutes is an unrealistic goal. As a server I go out to eat a lot and i spend at least an hour if not 75-90 mins at dinnertime. If we...
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

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