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Razz Photo Complaints

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Razz Photo - New Hampshire

Posted: 2007-11-23 by James [send email]
Unparalleled rudeness and unresponsiveness
Complaint Rating:  100 % with 16 votes
When ordering the camera they were incredibly forceful about ordering additional, unneeded options and then began informing me that if I did not order these the camera body would be different (untrue).
When checking status on a two-month old, unfulfilled order the representative hung...
Comments United States Consumer Electronics

Razz Photo

Posted: 2007-11-01 by Wes Underwood [send email]
Bait & switch, rude, discourteous
Complaint Rating:  100 % with 13 votes
When contacted by phone on the availability of an internet advertised camera. Employee kept attempting to add unwanted items to low cost "bait" item. When refused multiple times, and sternly requested cost and availability of item wanted, was told "don't cop an attitude...
Comments United States Consumer Electronics

Razz Photo - New York

Posted: 2008-05-27 by Laur [send email]
Bait and Switch
Complaint Rating:  0 % with 0 votes
This company is a bait and switch if I ever saw one! I ordered a Nikon D80 for the price of $559 on line. It was indicated that a customer service rep . would be in touch with me to confirm my order. The rep called me and verified my order. He then proceeded to ask what type of battery I wanted...
Comments United States Other

Razz Photo - New York, New York

Posted: 2008-06-20 by Tired [send email]
Bait and switch
Complaint Rating:  0 % with 0 votes
I ordered a projector from these folks. They sent me an email stating that they needed more information. When I called I was informed that the projector did not come with a bulb. After some discussion, the prices for the bulb was 299.99, added to the cost of the projector, shipping and insurance...
Comments United States TV, Music & Video

Razz Photo

Posted: 2008-06-04 by David [send email]
Bait and switch
Complaint Rating:  100 % with 1 votes
I tried to buy a Nikon d60 that was advertised by Razz Photo. I called because the advertised product would not process online. I thought the first phone call was dropped by my cell phone. The next two people I reached proceeded to hang up on me when I first tried to buy just the camera body...
Comments United States Photo Services

Razz Photo - Georgia

Posted: 2008-05-29 by Sam [send email]
Just plain rude!
Complaint Rating:  0 % with 0 votes
Called the company number to ask questions about a camera they had listed on sale on their web site. The man who answered was curt and rude. He treated me like my questions (like does it come with the battery?) were stupid. Since their prices were higher than another cut-rate online company,...
Comments United States Consumer Electronics

Razz Photo

Posted: 2008-05-15 by Happy [send email]
Bait and switch!
Complaint Rating:  0 % with 0 votes
When I called to ask if they had the Canon Xsi in stock, the guy was really rude. I ended up ordering it as a package online, but when they called to confirm the order the next day, I was told that it was mandatory that I purchase a battery for the camera from them. The price was ridiculous...
Comments United States Consumer Electronics

Razz Photo

Posted: 2008-03-25 by Richard Boulais [send email]
Bait and switch!
Complaint Rating:  100 % with 1 votes
Razz Photo advertised a Nikon D3 for $2, 399 through an internet price comparison site. When I added the camera to the shopping cart, the price suddenly became $3, 009. I called their sales line and asked if it was in stock. Yes, it would ship that day if I ordered immediately. I proceeded with...
Comments United States Consumer Electronics
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