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Qwest Complaints

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Qwest

Posted: 2008-10-09 by Sole  [send email]
Awful customer service
Complaint Rating:  100 % with 4 votes
I am including a letter I wrote to corporate about the battle with Qwest: I am writing you directly to tell you about my terrible experience with this company named Qwest. I hope that you take it seriously because there are a ton of people with these bad experiences just like mine and I don't...
Comments United States Products & Services

Qwest

Posted: 2006-08-16 by Qwestsucks  [send email]
Take your business elsewhere
Complaint Rating:  100 % with 3 votes
Qwest Communications allowed our business telephone account to be switched to another carrier without my knowledge. This occurred in May 2001.

When I found out what they had done, they switched my account back and promised any charges on the old account would be credited due to...
Comments United States Telecommunications

Qwest - Washington, Seattle

Posted: 2009-08-24 by   Brad Neldon
bait and switch
Complaint Rating:  100 % with 1 votes
I ordered Qwest DSL through Bridgevine. The offer was first 3 months free and then a price for life as long as I kept the bundle plan. Getting Qwest to honor the 3 months free has been a nightmare. They first claim they never had this as an offer. After many phone calls they agreed to give me...
Comments United States Internet Providers

Qwest - Oregon

Posted: 2009-05-26 by   Keith
Liar
Complaint Rating:  0 % with 0 votes
This is an ORDEAL!! DO NOT DEAL WITH QWEST EVER!!!
I was gonna canceled Qwest phone & DSL in Feb. when I moved. So, I called Qwest. The Customer Service was nice and said that I qualified to have 12 months DSL free with just Basic phone service and I can canceled after 12 months....
Comments United States Internet Services

Qwest

Posted: 2009-03-11 by   Sally
Scam charges
Complaint Rating:  0 % with 0 votes
Beware of unknown charges from a company called ESBI or ORBIT TELECOM. I received a charge of $14.95 from a company called ESBI on my Qwest Bill. If you call ESBI, they will not help you, they will refer you to your telephone provider. This is the second month in a row that I've spent at...
Comments United States Unauthorized Charges

Qwest

Posted: 2009-01-26 by   Carl Junior
Fraud and lies
Complaint Rating:  100 % with 3 votes
Qwest is incompetent. We were repeatedly getting ever higher bills from Qwest so, like everyone else in this economy we switched our extensive home service to Vonage to save money. This angered Qwest beyond belief who promptly terminated our internet service along with our home and office phone...
Comments United States Telecommunications

Qwest

Posted: 2009-01-23 by   Riko
Scam and cheating
Complaint Rating:  100 % with 1 votes
I had Qwest wireless back in 2002 or 2003, (can't remember exactly) and at the time was disputing a $200 contract cancellation fee they began charging me after I canceled my service for mistakes they had made on my bill. I kept the home phone service, and still have it now in 2008.
Comments United States Telecommunications

Qwest - Oregon, Portland

Posted: 2008-08-11 by phil lip white  [send email]
this is not my bill
Complaint Rating:  100 % with 1 votes
I've recieved a collection notice dated 7/31/2008 from afni regarding a Qwest bill from 2003. the address provided from the anfi agent was not ever an address I've ever been affialiated with. I live and have lived and owned is 6215 NE Multnomah st portland oregon 97213 since August...
Comments United States Collections Agencies

Qwest

Posted: 2007-09-28 by Steve  [send email]
Extremely frustrated and disappointed with the service
Complaint Rating:  100 % with 5 votes
Qwest - www.qwest.com

Complaint about Qwest and service

Dear ComplaintsBoard.com,

I have undergone a horrific experience with QWest and would like to share with as many people as possible so that consumers are aware of the horrible service the company...
Comments United States Telecommunications

Qwest

Posted: 2009-10-13 by   Cliviero
Terrible service
Complaint Rating:  0 % with 0 votes
I noticed my Qwest bill last month had a funny charge on it of "ILD" Teleservices. What the heck is that? Called Qwest and found out that they have "no control" over 3rd party billings on my Qwest bill. They just pass on the charge. OK, so that's interesting. Told me...
Comments United States Internet Services
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