Qexpress reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Qexpress
Welcome to our customer reviews and complaints page for Qexpress. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Qexpress.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Qexpress's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Qexpress, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Qexpress. Your feedback is an important part of our community and will help others make informed decisions.
delivery
I have ordered items on 24/11/2017 and the delivery date was supposed to be 2/12/2017 and since then i keep on calling more than 11 times and I only hear lies from the customer service team, the item is not delivered and the courier doesn't have a specific day for delivery despite the promises I receive from the customer service agents and the Manager who...
Read full review of Qexpressshipment not delivered
I have yet experienced the worse service delivery again with your delivery people. I have ordered a shipment 15 days back, after calling them several times and being promised this package will be delivered but i havent received it after calling them daily. I have to say this is the worst ever service delivery I have received in my life to be LIED to strait...
Read full review of QexpressDelivery/pick up services
The call center have no coordination with operations. Coming from the sellers' side, it is a great loss for us whenever are products are not being delivered to customers on time. Our orders have are supposed to be picked up 2 days back, called the call center the next day and was informed it will be picked before 5pm the same day but when I called to follow up with the pick up they just said it will be picked up the next day which is delaying the delivery for more than a week. As a result, the customers return their orders. This happened a lot of times already.
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