In May 2015 a payment on one of the 2 life insurance policies that I own with Hartford did not go through due to non sufficient funds at that day. On May 22, 2015 what I found out, I called and ask if they need a payment from another account or resubmit to the existing account as the funds are available. I was told to send a ACH form by fax with the account information again and that is sufficient, so I did.
In June I realized that the payment has not been deducted from the account yet. So I called and inquired. I was told that the routing number is not going through. I informed them...