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I have been a 'Service Partner' for Prism Pointe Technologies since 2003. Service calls never amounted to much until the MPC account. They were always slow in payment, but always paid. That is until July of 2008. I received a check in June and didn't realize right away that I...

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Upon completion of a dispatch from Prism Pointe Technologies to replace a motherboard, CPU, etc., in a Gateway Server for a Gateway Customer, the completed package was sent in and no payment was ever received. The gateway customer was very pleased with the quick response and work done. Our company...

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Just as so many others, I know that two companies in Lincoln Nebraska that have done work for Prism Pointe Technologies and have not been paid, and the accounting department will not answer their phones or return phone calls. Our company has not been paid for 3 jobs dating 7/23/08, 7/28/08,...

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I have also been ripped off by this company. I completed a job for them on 8/18/2008 and have not received payment. I have spoke to Laura and Christi in the accounts payable dept. Both said they would email their supervisor and have the payment submitted to me in their next check run. The first...

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Same as so many others that have had a problem with this company. Thank you Doug Young for the information regarding CEO cell phone & email. I have called but have not had a response. Same advice do not deal with these people....

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PPT CEO personal cell number is 678-982-5665

Prism Pointe is owned by New Capital Partners and James Outland is Chairman of the Board.

His email is James@newcapitalpartners.com...

Complaint Rating:

Upon completion of a dispatch from Prism Pointe Technologies to replace a motherboard, CPU, etc., in a Gateway Server for a Gateway Customer, the completed package was sent in and no payment was ever received. The gateway customer was very pleased with the quick response and work done. Our company...

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As so many others have said, Prism Pointe Technologies has ripped me off by not paying for two services calls I made for them on their behalf. My experience is exactly the same as the other complainants - no response to phone calls or emails. Do not do subcontracting work for them!...

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Prism Pointe Technologies does not pay their vendors promptly as their website touts. In fact, they sometimes do not pay at all. We have tried doing business with them for the past year and at first, it was okay. Payment was generally received within 60 - 90 days. Now we are months and months...

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I did a contract installation for Prism Pointe 5 months ago and have not been paid. I submitted all the required paperwork shortly afterward, and had the end user complete the customer satisfaction survey and FAX it to PPT. I was told by PPT accounting in August that all the paperwork had been...

Complaint Rating:

Upon completion of a dispatch from Prism Pointe Technologies to replace a motherboard, CPU, etc., in a Gateway Server for a Gateway Customer, the completed package was sent in and no payment was ever received.

The gateway customer was very pleased with the quick response and work...

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Prism Pointe Technologies has 5 outstanding invoices from our company. We have a signed contract with them for $50/hour, but they told us they were only willing to pay $35/hour only after work was completed on all 5 jobs. Then, they never even sent us that money. The invoices are from 3/08 -...

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An elaborate scheme to defraud hard-working self-employed techs who apparently classified as business entities and are expected to be the recipients of "normal business" behavior.

Initially the "Partner Manager" (Stephen Walker for the west coast) sets you...

Complaint Rating:

An elaborate scheme to defraud hard-working self-employed techs who apparently classified as business entities and are expected to be the recipients of "normal business" behavior.

Initially the "Partner Manager" (Stephen Walker for the west coast) sets you...

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Prism Pointe Technologies owed me more than $800.00 for work performed in 2009.<br /><br />
I called several times, but nobody seems to know anything regarding account payables.<br /><br />
I've left several messages for Laura Schimmelfennig, Mitch...

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We did $815.00 of work for this company and never got paid.
I have left several messages because I cannot get to talk to anyone responsible for accounts payable.

This is a bad company to deal with, they are very quick dispatch work but no one pickups the phone when inquiring...

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In March I completed a job for Prism Pointe Technologies with an agreed upon amount for the job. When I got to the job, there were other things that needed to be completed that I had no knowledge about and didn't know how to do. I have been trying since then to get my payment for the work...

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I completed two different jobs the first week of March 2010 so I knew that they normally didn't send out any checks until the end of the month. So I waited but then here we are almost going on 2 months and still nothing. I have been trying to contact laura bot and mitch wright and anyone...

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Just another complaint to warn folks in the Springfield, MO area about Prism Pointe and their extremely unethical and SOP of breach of contract regarding payment for service.

Folks in the Springfield, MO area be wary....

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Im glad i found this website, I am currently filing a complaint and sending in Wages not payed to the California Laybor Board in Sacramento, this whole thing has been very irritating. I have been going through hoops for more then 2 months now and they still havent payed, i have left Numerous...