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Popeyes Chicken Complaints & Reviews

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Popeyes Chicken - California, Moorpark - Worker mixed the orders

Posted: 2014-07-27 by    D1ns
Complaint Rating:  0 % with 0 votes
I was really disappointed in the company Popeyes Chicken Morrpark CA. I ordered chicken from them and told that I wanted not spicy, but the worker provided spicy chicken and I didn’t notice it before. I was upset that they couldn’t provide normal order and mixed simply things. I decided to avoid them and wasn’t really happy about such attitude and services, so please post comments about your things with them....
Complaint comments Comments Complaint country United States, California, Moorpark Complaint category Restaurants & Bars

Popeyes Chicken - Inflating Computer Charges

Posted: 2014-05-16 by    groovyedwin
Complaint Rating:  0 % with 0 votes
Inflate charges by adding 2 Honeys surcharges per Red Beans and Rice side that is ordered with a meal. When asked the manager and cashier say that it is Popeyes policy to charge 20 cents extra when asking for Red Beans and Rice as a side....
Complaint comments Comments Complaint country United States Complaint category Fast Food Restaurants

Popeyes Chicken - Food poisoning

Posted: 2014-01-29 by    Rebecca n
Complaint Rating:  0 % with 0 votes
I went to Popeyes and ate a two piece dark meat chicken with potatoes and coleslaw. Within two hours I was sick. I began to vomit for the next four hours along with diarrhea. I passed out twice and luckily only received a few bruises. Worst night of my life....
Complaint comments Comments Complaint country United States Complaint category Food

Popeyes Chicken - Illinois, Aurora - harassment

Posted: 2013-01-16 by    karen torres
Complaint Rating:  0 % with 0 votes
I karen Lynn Torres am a Homeless disabled lady. I pan-handle every day and give my Business to Popeye's.

Today the manager "JEFF" sits down next to me and states: ":"Karen I see you out asking my customers for money and it's hurting my business." I replied, : "Sorry, I won't do it anymore."
Jeff needs to be taught the first rule of sales, you never turn any customer away and the customer is always right! Jeff not only lost my business now I will get on facebook and tell all my friends not to go to popeye's on Lake Street....
Complaint comments Comments Complaint country United States, Illinois, Aurora Complaint category Fast Food Restaurants

Popeyes Chicken - Alabama, centerpoint - horrible service

Posted: 2012-03-21 by    denise simmons
Complaint Rating:  100 % with 2 votes
every time i go in this store my order is wrong either i dont get my biscuits my drink is wrong it is always something today for the 40th anniversary special i asked for half spicy half mild she said that could not be done im just wondering why since this store has opened they have been ghettoish i got my 8 pcs of chicken(spicy only) thru the drive thru no bag who does that and when i asked for a bag i got attitude and a bag too small for my chicken box i worked in a fulll service establishment but courtesy is courtesy wherever you go...
Complaint comments Comments Complaint country United States, Alabama, centerpoint Complaint category Fast Food Restaurants

Popeyes Chicken - We will never go back because of their lack of concern

Posted: 2012-02-28 by    Likonde
Complaint Rating:  100 % with 1 votes
On 6/08/2011 we visited the Popeyes Chicken in Keller, TX. We placed our order in the drive thru and was asked to pull forward because they had to cook our order of Wicked Chicken. She said it would be 3 minutes. We pulled forward and waited for 12 minutes. They finally came out with our order. I asked the manager why it took 12 minutes for what were told would take 3 minutes. Her response was "We had to cook your other order (chicken breast dinner) because they had given the last breast to a customer that came thru the dive thru after us". I said isn't it customary to serve the people...
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Popeyes Chicken - Rotten Chicken

Posted: 2011-07-12 by    Nicky1979
Complaint Rating:  100 % with 1 votes
Popeyes on Benning rd ne washington dc is a sorry nasty restaurant, The food there is rotten and don't have no taste to it.I have bought some Chicken from there and The Chicken was old and it was dry out with no flavor on it.I had call and report it and nobody never return my call back or my money back as well.Ya'll need to shut that Popeyes down because after I have went there to buy my family some food and the Chicken was nasty I dont go there no more....
Complaint comments Comments Complaint country United States Complaint category Food

Popeyes Chicken - Never Going Back

Posted: 2011-07-05 by    Jsb1957
Complaint Rating:  0 % with 0 votes
On 6/08/2011 we visited the Popeye's Chicken in Keller, TX. We placed our order in the drive thru and was asked to pull forward because they had to cook our order of Wicked Chicken. She said it would be 3 minutes. We pulled forward and waited for 12 minutes. They finally cam out with our order. I asked the manager why it took 12 minutes for what were told would take 3 minutes. Her response was "We had to cook your other order (chicken breast dinner) because they had given the last breast to a customer that came thru the dive thru after us". I said isn't it customary to serve...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Popeyes Chicken - Florida, Lauderdale Lakes - Poor Customer Service

Posted: 2011-06-27 by    jonniboy
Complaint Rating:  100 % with 1 votes
I visit this Popeyes Chicken through the Drive-Thur and once I reached the window and payed the cashier she handed me my box of purchase with NO bag and when I asked her for a bag she rolled her eyes....
Complaint comments Comments Complaint country United States, Florida, Lauderdale Lakes Complaint category Fast Food Restaurants

Popeyes Chicken - Did not complete order

Posted: 2011-06-07 by    Hharryoo
Complaint Rating:  100 % with 2 votes
Went to drive up order a 3 piece dinner with red beans I did not get the beans could not go back at that time when I call they said that my name will be put in a book so I will have a problem 3 days later I went to get the beans my name was not in the books I have to wait 30 min they make feel like I was trying to steal a side of beans I just wanted what I paid for I left I do not play does type of games I never got what I paid for I did not wanted chicken and biscuit or beans 3 days later I wanted a 3 piece dinner with red beans at the same not 3 days apart....
Complaint comments Comments Complaint country United States Complaint category Products & Services

Popeyes Chicken - Mississippi, Byram - Vulgar Language from employees

Posted: 2011-05-06 by    jtorsey
Complaint Rating:  100 % with 1 votes
y family and I went into this location and when we entered the store we could clearly hear this dark skin black women just yelling out every cuss word she could find in her very limited vocabulary. She detailed how she will run people off the road, she would put sugar in the tank of someones car and all types of threats. She paced up and down in the back as she said this and she had on a shirt that I assume was a manager shirt so me my pastor and children all left the store. I called popeyes and got the 877-767-3937 phone number to put in a complaint and I waited on hold for 30 minutes before I...
Complaint comments Comments Complaint country United States, Mississippi, Byram Complaint category Food

Popeyes Chicken - Maryland, Laurel - Quality decline

Posted: 2011-04-16 by    Nita71
Complaint Rating:  100 % with 1 votes
Recently had 3 piece bonafide from this location. The quality was very poor: cold, small chicken pieces that was not floured well ordered spicy but it wasn't, the biscuit was hard and cottony tasty. I was very disappointed and would have taken it back but was too far away. I grew up in the South and remember Popeyes before they went national and everything was good, hot fried chicken and the biscuits were soft and fluffy. What happened, too much standardization to grow their business....
Complaint comments Comments Complaint country United States, Maryland, Laurel Complaint category Food

Popeyes Chicken - Horrible food

Posted:    Krisy
Complaint Rating:  100 % with 1 votes
We went there at 11:00.there was one person in front of us at window. it took 8 minutes to get to window. we sat there almost four minutes & was then able to order. we get to window & pay & was asked to drive up. we would have a two minute wait. there were only two customers in store.we only ordered two orders of wicked chicken. after nine MORE minutes we got our food. we get home & chicken is undercooked & there were almost NO redbeans in the containers. obviousy they were not ready for business of any sort. from now on kfc all the way....
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Popeyes Chicken - Arizona, Peoria - employee

Posted:    whoopper
Complaint Rating:  50 % with 2 votes
I have been to popeyes on Thinderbird and 83rd ave several times to see illegal activity going on with management. They hire felons and they are selling pot around there i have even seen several employee and a manager smoking i have called several times to report but i see that manager is still there oneday the police is going to crack down on that place since the owner don't seem to care what kind of business are you guys running.. you need to get a new staff because the manager on night shift is a pot head and something is really going on at that location.. i will not be going there and i...
Complaint comments Comments Complaint country United States, Arizona, Peoria Complaint category Employees

Popeyes Chicken - Missouri, Raytown - Pathetic service at drive through window

Posted:    Beverly Freeman
Complaint Rating:  100 % with 2 votes
I visited Popeyes Chicken at 350 Hwy @ Raytown Road on today and I sat at the menu in the drive through after being acknowledged and told she'd be with me in a moment. Ten minutes later I'm still waiting for someone to take my order. The drive through is horrible at this location as once you've entered and reached the speaker to place your order you cannot get out of the line until you've driven completely around the building past the window to pay. I drove on through with the intent of just leaving without placing an order as at this point I no longer wanted to patronize the...
Complaint comments Comments Complaint country United States, Missouri, Raytown Complaint category Food

Popeyes Chicken - Ontario, Scarborough (Toronto) - bad service

Posted:    ohh boy pissed off
Complaint Rating:  100 % with 1 votes
after working a 6 day week and not getting home untill 6:30 on saturday from work i decided to order popeyes chicken for dinner, for my family. I ordered the food and after an hour called to see where it was. They said the delivery guy left 15 minutes ago, i only live 5 minutes away. so after another 20 minutes the food arrived... when i checked the food it was cold as ice, and they forgot to give me my shrimp that i ordered... When i called them the girl said that she packed the shrimp herself and to check again... that pissed me off even more because i already checked and a box of shrimp could...
Complaint comments Comments Complaint country Canada, Ontario, Scarborough (Toronto) Complaint category Food

Popeyes Chicken - Michigan, Pontiac - th chicken

Posted:    Renitta Wicker 1
Complaint Rating:  100 % with 1 votes
Isent my daughter to get me a three piece, dark meat meal with a red beans and rice side, I also asked her to make sure they were all thighs. She did as I asked but what she brought back was not three thighs, wht she brought back instead was three pieces of thighs that had been cut in half and sold as full pieces of chicken, THATS CALLED STEALING, I want my money back and please believe that the next complaint letter I write will be to the BBB. If you guys can't afford to be in business without stealing from your customer, you should close up shop. Stealing from your customer is never the answer,...
Complaint comments Comments Complaint country United States, Michigan, Pontiac Complaint category Fast Food Restaurants

Popeyes Chicken - Texas, El Paso - Service

Posted:    Skippy477
Complaint Rating:  67 % with 3 votes
Went up the counter to order, the girl behind the counter does not say Hi, just looks at me and does not say a word... After a minute or two of just looking at each other I ask about the combos and she just points to the menu and does the same after I ask what side orders they offer. I ask for two sides then she tells me it only comes with one. Gives me my total and that was it, not a thank you or enjoy your meal. I paid almost 9 dollars for 2 little wings and a breast and a side, what a rip off. I was amazed to see that this young lady with no guest service skills was a manager in training, WOW!...
Complaint comments Comments Complaint country United States, Texas, El Paso Complaint category Food

Popeyes Chicken - Texas, McKinney - Poor service/wrong order

Posted:    Laurie Davis
Complaint Rating:  100 % with 1 votes
I passed two other chicken establishments to go to Popeyes because I wanted spicy chicken. I went through the drive-thru and had to tell the person three times what I wanted to order. When I got to the window, I had to tell her again twice what my order was. She then said they were out of spicy and did I want to wait. I said I would wait, so I paid and she said pull around front and they would bring it out. They brought out my food and I took it home without checking the order. Needless to say, they had my husbands order wrong. This particular restaurant has bad service which is why we very seldom...
Complaint comments Comments Complaint country United States, Texas, McKinney Complaint category Food

Popeyes Chicken - Maryland, baltomore - very poor customer service and food

Posted:    Lachone simms
Complaint Rating:  0 % with 0 votes
I went to popeyes at the security mall location and they has the worst customer service i have ever experience.i went there today eichn is tuesday febuary 10, 2009 at around 7pm I ordered 8 piece meal they were out of breast they did not even have wings so the7y told me to wait for them to pull the breast finally they gave me my order and when i got home, i looked in my bag and there was no chicken breast and the food was cold .every time either i or my h3usband go there, either they make you wait forever, or they don't have something.that store needs better service and more respectful employers...
Complaint comments Comments Complaint country United States, Maryland, baltomore Complaint category Food

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