Complaint Rating:

Pixmania is by far the worst online company I have ever dealt with. I sent a faulty MP3 player back a month ago, and have just received an email to say they are sending it to a manufacturer for assessment and I will receive their findings within 40 days. I sent the faulty product back within...

Complaint Rating:

Their customer service is appalling. I ordered a motheboard which arrived late.
When the product failed in less than 6 months, I sent it back. It took a further 6 months of constant email complaints for them to give me a refund. But when it finally comes I don't get the money, they...

Complaint Rating:

I have been utterly appalled by the service pixmania has given me. The screen of my product stops working so I send it back to them TWO MONTHS LATER they email me to say that it is going 10 cost me £125 to fix my product which was under warranty. Not only that but they will not give me...

Complaint Rating:

Non existant customer service, try emailing their North Europe Supervisor for action thats might help address issues - s.delsol@pixmania.com
Drag thier feet ref refunds, items slow to be sent out - told available when they are not for weeks. AVOID trading with them, wish I had do somehomework...

Complaint Rating:

Do not buy anything from this firm if it could possibly go wrong. If you needs a refund, you'll have to provide your bank details INSECURELY. I think this email from them will sum up their disregard for customer security:

Thank you for your e-mail.

We understand...