logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (10 mins ago)
Plenty of Fish
abusive dating site, removes profiles with no explanation, supports predators...
2. (15 mins ago)
birds by joe
SELLS DEADLY BIRDS WITH DISEASES
3. (17 mins ago)
birds by joe
Birds by joe sells birds that die
4. (22 mins ago)
birds by joe
RUNS BIRD MILL
5. (24 mins ago)
Hangzhou DongGou Trade co ltd
Fraudulent supplier

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Penn Foster Complaints & Reviews

Sort by: Date | Popularity

Penn Foster - took money after i cancelled

Posted: 2013-10-21 by    salinahicks
Complaint Rating:  0 % with 0 votes
two weeks ago i cancelled my subscription with penn foster education, because i no longer could afford to pay for it and did not have internet to do the online work they said they would send me a bill for opting out contract i said ok well they took there monthly payment any way and won't give it back that was my grocery money for my 18 month old daughter i need that money back i have no other means of feeding her for two weeks....
Complaint comments Comments Complaint country United States Complaint category Education

Penn Foster - Wrongly Accused of Account

Posted: 2013-07-01 by    JLittle75
Complaint Rating:  100 % with 1 votes
I have never had an account with Penn Foster. My son and I have the same names but his includes II. For some reason NOBODY includes the II on his name. He enrolled in this school but because THEY DO NOT have a Social Security Number on File THEY WILL NOT take HIS bill off of MY credit report. Apparently they want their money and will do whatever it takes to get it even if an INNOCENT person has to pay. I WILL NEVER USE THIS SCHOOL NOR WILL I RECOMMEND IT FOR ANYBODY ELSE. Please fix this problem ASAP~!~...
Complaint comments Comments Complaint country United States Complaint category Credit Report Websites

Penn Foster - Texas - no shipments recieved

Posted: 2012-12-04 by    jessica gray
Complaint Rating:  100 % with 1 votes
i have done payed thses people three months payments of $48.00 an i have not recieved any shipment from them for my daughters schooling now i would like to have all my money returned to me because if im going to have pay for the schooling i want the shipments of book an not have my daughter do it online without the books a fail because she didnt have the books so please se if you can get my money back


my email is candygirl705@yahoo.com please let me kow what is going on please...
Complaint comments Comments Complaint country United States, Texas Complaint category Other

Penn Foster - Pennsylvania, Scranton - Wrongfully Accused!

Posted: 2012-09-10 by    NOT A GOOD SCHOOL!
Complaint Rating:  0 % with 0 votes
This complaint is in regards to Penn Foster a so called good school! However, their director of education chairperson Russell Day repeatedly accused me of asking repeated personal questions to the instructors which was a total lie! He instigated that I had been asking personal questions to the instructors and repeatedly tried to threaten me to quit on my own! My contract is in good standing and I have no violations towards what the contract states! I am half way almost through the course which I started back this April of 2012. But this RUSSELL DAY is trying to bunk me off the course so that he...
Complaint comments Comments Complaint country United States, Pennsylvania, Scranton Complaint category Education

Penn Foster - Texas - wrongful charge

Posted: 2012-06-19 by    sandraww
Complaint Rating:  0 % with 1 votes
My daughter called Penn Foster and got information on classes back in 2002. A collections company started putting this bogus $69 charge on my credit report back in 2009. After disputing it repeatedly and never being able to get them to remove it I finally gave in and paid the $69 bogus charge to get it off my credit report. Now a different collections agency is reporting it on my credit report. REALLY??? I paid you and you are trying to get the money again when I didn't owe you in the first place. Also this is from 10 years ago, ever heard of the status of limitations? I feel so completely...
Complaint comments Comments Complaint country United States, Texas Complaint category Collections Agencies

Penn Foster - Tennessee, decherd - info

Posted: 2012-06-08 by    julie gilliam
Complaint Rating:  0 % with 0 votes
In 2006 i ask for info about some classes that i thought i might had been interested in enrolling in and i got charged for something i never enrolled into or the info . so now this school has showed up on my credit report and saying I owe them 1, 000.00 dollars. this is bull crap and i want this debt off of my credit report....
Complaint comments Comments Complaint country United States, Tennessee, decherd Complaint category Unauthorized Charges

Penn Foster - Terrible Customer Service

Posted: 2011-08-24 by    DegreeSeeker12
Complaint Rating:  0 % with 0 votes
I absolutely never write reviews, but I feel I need to after my experience with the "Enrollment Advisor" at Penn Foster. In calling the school, which they suggest you do by putting the "Call an Enrollment Advisor, " button on their website, I learned just how rude people can actually be.

The woman that I spoke with was short, mean, uninformed and refused to give me information. When I specifically asked questions about Career Services, which she brought up, she said she could not tell me. She continually directed me to the website, and then would angrily sigh...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

Penn Foster - Accounting/Billing Problem

Posted: 2011-06-25 by    hoss1
Complaint Rating:  100 % with 1 votes
I attended penn foster over 9 years ago and cancelled my enrollment and sent their stuff back to them and they are still on my back about it.
The statute of limitation ran out on the fair credit reporting act 2 years ago and it should have been removed from my credit report but, these scam artists at penn foster somehow are now claiming that i enrolled this year when ive had nothing to do with them since i cancelled over 9 years ago.
The fact of the matter they are out to ruin peoples credit even if they pay what is in the writing.
I have all the proof and will be in contact...
Complaint comments Comments Complaint country United States Complaint category Education

Penn Foster - Pennsylvania - access to courses

Posted: 2011-06-09 by    Kirsten Kepp
Complaint Rating:  100 % with 2 votes
About three weeks ago I paid off my daughter program at Penn Foster. I was late with payments so they denied her access to her classes (which is understandable). It has now been three weeks and she doesn't have access to her classes. When I spoke to a representative about this, they informed me it could take upto a month. I would never recommend anyone taking course with Penn Foster. It should not take that long to get access. When I first enrolled her, she had access the first day of enrollment....
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Schools

Penn Foster - Maryland - Money

Posted: 2011-04-13 by    Christine1184
Complaint Rating:  0 % with 0 votes
I paid alot of money for the cerfication in Child Pyschology to them and because I maintain a 70 average they said I failed the course, I asked if I could do it over again then said no I ask for a refund because I paid in full they told me they dont do that I told them this was a rip off and I would be contacting my lawyer and they just laughed and said go a head it wont do any good we do this all the time....
Complaint comments Comments Complaint country United States, Maryland Complaint category Education

Penn Foster - Georgia, Dalton - Education rip off

Posted:    honeyflower
Complaint Rating:  67 % with 6 votes
Penn Foster Is the most ripp off scam Ive ever seen. False info, Never telling me that I will have to pay extra if I wanted to re take an exam. I went to the High School Program, also accusing me of Plagerism. how can a story be that if its about my life ? failing me trying to suck more money out of me to get their pockets lined whike I am here without the Diploma. I finally went to get a Ged, the best thing I ever done. I am not going to pay them what they keep asking when I have nothing to hold in my hand to begin with .The company is rude, nasty, and before they even try to help you they want...
Complaint comments Comments Complaint country United States, Georgia, Dalton Complaint category Education

Penn Foster - Arizona, SCOTSDALE - FRAUDELENT FEES

Posted:    whatheheck1
Complaint Rating:  100 % with 4 votes
OUT OF NOWHERE I FIND OUT TWO COLLECTION INPUTS ON MY CREDIT FROM PENN FOSTER, WHILE I HAVE NEVER HEARD OF THEM IN MY LIFE! I HAVE BEEN TRYING TO CONTACT THEM AND COLLECTION COMPANY THEY USED TO PROVIDE ME WITH ANY PROOF OF CONTRACT OR ACCOUNT THEY CLAIM I HAVE, BUT HAVEN'T GOTTEN ANYTHING SO FAR. WHILE MY CREDIT IS BEING RUINED FOR NOTHING ! UNBELIEVABLE......
Complaint comments Comments Complaint country United States, Arizona, SCOTSDALE Complaint category Online Scams

Penn Foster - False Fees

Posted:    drcowgirl56
Complaint Rating:  94 % with 16 votes
I contacted this online college to inquire about their online Vet Tech program. They sent me brochure and a link to do some entrance exams. I completed the exams and read the brochure but in the end decided I no longer wanted to go with them. A few months went by and all of a sudden I get a letter stating that I owe them $1900. For what? They have not provided a service so why do I owe them $1900. When I called them up they were very rude and wanted $600 for a cancellation. Again I ask for what? Then I applied to a credible school that I wanted to go to and was turned down because they said I was...
Complaint comments Comments Complaint country United States Complaint category Schools

Penn Foster - Won't let me cancel courses

Posted:    Sukara
Complaint Rating:  100 % with 1 votes
Ok this is just plain wrong, When i joined Penn Foster they told me that if i was unsatisfied or for any reason needed to quit that i would be able to cancel my hs courses...well i ran into some personal trouble and can't afford them so i told them, still nothing has happened, i sent in an email saying that i wanted to cancel my courses, still nothing...i'm not paying for something from a company that lies. They sent my bill to an "outside agency" i can't do anything to access my account. Not even the Head of Penn Foster can or so they say...

So what am i...
Complaint comments Comments Complaint country United States Complaint category Schools

Penn Foster - Study at own risk

Posted:    Just for FYI
Complaint Rating:  67 % with 6 votes
If anyone hates the hassle of email to & fro with no solutions PLEASE avoid this at all costs.

Not only does the student service staff unhelpful & rude, and makes empty claims regards to the shipment of materials too.

And not only U would never get any straight answers either cos you issue would be pass around like a merry go round & ends up all frustrated....
Complaint comments Comments Complaint country United States Complaint category Education

Penn Foster - Not your typical school

Posted:    Just for FYI
Complaint Rating:  100 % with 6 votes
I had to say that its getting more & more frustrating staying on doing course with the school.

Firstly you would had your semester books back ordered.Just curious don't they stock up or they merely ordered one at a time.

Secondly even though you would be given ELECTIVE subjects to choose from but in real, the school choose it for you without even consulting or get any answers from you, they go ahead & prepare the materials for shipment....
Complaint comments Comments Complaint country United States Complaint category Education

Penn Foster - Unhelpful Staff

Posted:    Just for FYI
Complaint Rating:  50 % with 2 votes
I just had to say overall one word on Penn Foster :DISAPPOINTMENT

Not only the staff that answers email are unhelpful but rude most the times I need contact them regarding my materials.

And worse of all the school seems to like pass around the students' issues to different customer service office so you likely find that your email would be answered by numerous different person & its hard to track down whoever you been corresponding to.

If given a choice I would not choose the school but then due to the fact I am an international student, the number...
Complaint comments Comments Complaint country United States Complaint category Education

Penn Foster - fees

Posted:    LHANKS
Complaint Rating:  100 % with 8 votes
I took a Private Investigation class through Penn Foster in 2007, and put $150 down towards it and each mth I paid $39. After a couple financial arised I couldn't afford the program.

I called them and wanted to work something out and they refused so I had to cancel. They worked out where if I paid the cancelation fee that would be it. Later that year I checked my credit report and I was informed that they charged me the cancelation fee any way. I called them to see what was going on and they were so rude. I called the collection agency and they were rude also. They told me...
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

Penn Foster - Awful company

Posted:    Milana
Complaint Rating:  78 % with 9 votes
I decided to try the Web Design degree through Penn Foster, and put $150 down towards it and made one payment of $50 after that. I took the online reading and math assessment, which was essentially an elementary level quiz that a fourth grader could have easily passed.

After that, I had some personal issues arise and I couldn't afford the commitment of their degree program. I tried to find out if it was possible for me to switch to a certificate program, which would have been shorter and cheaper in the long run. They said I couldn't, so I decided to cancel. I was then informed...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

Penn Foster - Florida, Fort Walton Beach - Penn Foster staffwith a mouth

Posted:    Dwayne Allen Taylor
Complaint Rating:  53 % with 17 votes
PENN FOSTER BECAUSE OF THE STAFF THEY THINK THEY CAN TALK ANY WAY THEY WANT TO A PERSON AND IM PAYING FOR THERE SERVICE WELL BECAUSE OF MISS MOUTH OVER IN THE OFFICE SHE JUST THINKS IMGOING TO GIVE THEM MONEY AND PUT UP WITH HER MOUTH AND THINK SHE CAN TALK TO ME LIKE THAT WELL NEWS FOR U U WILL NEVER GET A PENNY FROM ME FROM HERE ON OUT IF U SHIP ME ANY MORE BOOKS U ILL GET THEM BACK I WILL NO LONG WANT TO BE APART OF UR HIGH SCHOOL PROGRAM AT ALL IF U WANT UR PAYMENT U WILL TALK TO MY ATTORNEY UR STAFF AND UR PROGRAMS R A JOKE AND 4 UR STAFF AND UR MOUTH THAT THINKS THEY CAN TALK 2 ANYONE THEY...
Complaint comments Comments Complaint country United States, Florida, Fort Walton Beach Complaint category Law & Civil Rights

Videos

Personal Details of Mobile Phone Customers Have Been Stolen

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
loading
     
 
Login close
Email:
Password:

Forgot your password?