Menu
Yahoo! Customer Service Phone, Email, Contacts

Yahoo!
reviews and complaints

www.yahoo.com
www.yahoo.com

Learn how the rating is calculated

1.3 1521 Reviews 1515 Complaints
Verify
Is this your company? Claim it and get a lot of features. Read more
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Yahoo! reviews 6

ComplaintsBoard
E
12:00 am EST

Yahoo! Mixed experiences with transtech enterprise

As a long-time user of Transtech Enterprise, my experience has been quite mixed. While the services provided are generally satisfactory, there have been instances of issues that have caused inconvenience. The customer service, in particular, has been a point of concern for many users, with some reporting difficulties in resolving billing and account-related issues. On the positive side, the platform offers a range of useful features that cater to different needs. However, improvements in customer support and addressing billing discrepancies would greatly enhance the overall user experience.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
F
7:32 pm EST
Verified customer This review was posted by a verified customer. Learn more

Yahoo! Very good news website where as long as you don't swear

Very good news website where as long as you don't swear, your comments are added and everyone is entitled to their own opinion.

I have noticed that on many issues, other news sites (especially newspapers) either do not allow comments at all, delete them very quickly, or take out the comments they don't like.

I think Yahoo stands above the rest for it's ability to uphold democracy and freedom of speech. Well done Yahoo!

Read full review of Yahoo!
Hide full review
ComplaintsBoard
A
5:36 pm EST
Verified customer This review was posted by a verified customer. Learn more

Yahoo! Angie lane edward jones

VERY TRUSTWORTHYAngie is the first financial advisor that I have worked with that genuinely cares more about me and my finances rather than increasing her own income. She is down to earth, professional, she listens well, she is both very sharp yet very kind and friendly to talk to. One account I started out putting only $50 a month and it is so much better than leaving it in a bank savings account. She makes it so easy.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Yahoo! A better way to settle your divorce issues

Through mediation, Chris took what is ordinarily a horrible experience, streamlined it and got us both (myself and my soon to be ex) to an agreement. He saved us time, money and emotional strain. He was masterful at identifying what we needed to come to terms with and moving us both to resolution. We had all matters - child custody, money and property resolved in 3 meetings! He really is great at what he does. The fact that he is willing to do it for a fraction of what he can normally charge as an attorney is amazing. It's a gift. He really helps people. He really helped me. Thank you Chris.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Yahoo! I ORDERED 3 4 WHEELERS 2 250 CC Typhoon and 1 125 cc

I ORDERED 3 4 WHEELERS 2 250 CC Typhoon and 1 125 cc Skyhawk, talk about junk, soon as we got them I put them together rand my sons 125 wouldn't stay running checked everything found out bad battery, no problem called mega motors and told them gave me big run around to check this check that, Im a certified motorcycle mechanic, so long story short they said we will send you a battery right out, well 4 weeks later it finally got here, went to walmart and bought one tired of waiting and my son wanted to ride, then my chain kept popping off every 20 feet, looked it over and found out chain tension roller was bent from factory, called mega motors 6 weeks ago and still no chain roller, well then my son starts riding finally and ball joint breaks called again and was told after 4 weeks they don't have any updates on part yet and told me they didn't know when or how long it would be, We sold the 2 250 cc junk piles and still haven't got chain tension roller, lol wow what a joke this company is, if I was you I WOULD STAY AWAY FROM THIS FAKE LIEING DIEASE PIECE OF $#*! COMPANY, They have no cloe to what they are selling they buy from other companies and always have to put you on hold to find out from other companies when they can get parts, have own warehouse and parts my $#*!, just stay away everyone STAY AWAY.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
M
3:49 pm EST
Verified customer This review was posted by a verified customer. Learn more

Yahoo! Fed Up, Quitting Yahoo

Whelp, yahoo no longer allows me to post my simply stated albeit honest opinions about anything that leans left, so I'm dropping the email account I've had with them since their inception and advising others not to support any of their sponsors as a means of dealing with their blatant dishonesty.

Furthermore, by no means should they be considered a source of valid news, nor should their so called reporters and editors be considered nor treated as journalists. I for one feel that what they provide in terms of their content should instead be treated as falling outside the purview of the Constitutional protections proffered by Freedom of the Press.

That said, I'm also terminating the monthly payments I've been making for my subscription to their Mail+ service; I just see absolutely no value in continuing it.

Again, I strongly recommend not supporting any of their sponsors nor clicking on any of the links they provide in their articles in their quest for ad income (as a means of dealing with their dishonesty).

Read full review of Yahoo!
Hide full review

Yahoo! complaints 1515

ComplaintsBoard
D
11:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo finance

I am asking Yahoo Finance to help police racist and anti-semitic comments from users related to our company. Our company is ticker symbol TOON and if you look at the conversation comments you will see a number of racist and anti-semitic comments. All you have to do is click on it and you will clearly see there are several logons that should be shut down. This is not appropriate and we are asking for Yahoo to police this and help shut this down. Thank you.

Desired outcome: User logons that post comments that are anti-semitic or racist should be shut down and disallowed to post.

Confidential Information Hidden: This section contains confidential information visible to verified Yahoo! representatives only. If you are affiliated with Yahoo!, please claim your business to access these details.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
M
9:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Stopping my coments when I'm saying nothing wrong!

Silencing my voice by blocking all my comments without any rational reason except because some there don't like it and absolutely no other reason than that! This goes on every time Biden, Clinton and any other Democrat. It's Un-American and falls into the communist and/or fascist category that some try to reverse like we're the ones. The manipulation is evident folks!

Claimed loss: Violating First amendment right!

Desired outcome: Fixed where they cannot do this to someone because they are Republican, do not think like or bow to democratic agenda! We're all Americans and to stop my comments without any reason and only because they don't like what I say is wrong!

Confidential Information Hidden: This section contains confidential information visible to verified Yahoo! representatives only. If you are affiliated with Yahoo!, please claim your business to access these details.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
U
7:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I opened two yahoo. mail accounts nearly 20 years ago. I was living overseas at the time, for the past 25 years. I have now returned to the U.S. and cannot log in to either account. One account sends a verification to another account, and when I try to sign in to that account, it sends a verification to the other account. It is an inexorable loop. I called...

Read full review of Yahoo!

Is Yahoo! legit?

Our verdict: Complaints Board's thorough examination reveals Yahoo! as a legitimate entity with notable strengths. Despite a 7% resolution rate on customer complaints, which invites a closer look, Yahoo! stands out for its commitment to quality and security. Clients considering Yahoo! should delve into its customer service record to gauge compatibility with their expectations.

Yahoo! earns 91% level of Trustworthiness

Perfect Trust Endorsement: Yahoo! achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Yahoo! has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Yahoo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Yahoo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Yahoo! and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Yahoo! has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 7% of 1515 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Yahoo! protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Yahoo!. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
6:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Censoring my comments and blocking me completely

Yahoo has taken away my ability to make comments on any article solely because I happen to challenge the articles that are Liberal propaganda. I have never been out of line or cursed yet they have blocked me from commenting on any article. This is censoring and something that should only happen in communist China or Russia even. Censoring a whole political party is unacceptable and a severe threat to our democracy!

Desired outcome: I want an apology and to admit your a Nazi who censors information that you disagree with.

Confidential Information Hidden: This section contains confidential information visible to verified Yahoo! representatives only. If you are affiliated with Yahoo!, please claim your business to access these details.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
R
10:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo comments

Yahoo allows me to like or dislike comments, but rejects any comment I make - no matter what article I comment on. In one comment, I copied and pasted part of the article, and it got rejected even though it was a copy and paste of an article that yahoo had posted themselves. (See pic of comment on photo attached) This been going on since January 15- 2024 - Prior to that every now and then a comment would be rejected, but nothing so frequent as what is going on at the moment.

Talking about freedom of speech controlled

THIS IS PATHETIC

Claimed loss: Stop the madness and take control of your fragile feelings when it comes to comments.

Desired outcome: Stop the madness and take control of your fragile feelings when it comes to comments.

Confidential Information Hidden: This section contains confidential information visible to verified Yahoo! representatives only. If you are affiliated with Yahoo!, please claim your business to access these details.

Read full review of Yahoo!
View 0 more photos
Hide full review
ComplaintsBoard
R
8:46 am EST

Yahoo! Yahoo Coments

Yesterday I responded to a question from another person on Yahoo news comment section. He had more questions of me, I responded. The final response I gave involved discussing a 9th Circuit Court case. I received a notice that it was delayed for review. Later, I received an email that it was accepted and published. I checked and responded to the polite reply from the individual, thanking me for being civil and noting an error on Yahoo time stamp. Both our us had been polite and civil with each other throughout the discussion.

Later, I received an email that my reply had been rejected, without reason. I again reviewed the comment and found no violations of community rules - while I used the term alien, I also referred to them as people, the full content of my post is below. I understand community guidelines, but do not understand censoring something which is educational and informative for the community.

Claimed loss: improper censorship

Desired outcome: Return post and train AI to accept case cites to cases.

Confidential Information Hidden: This section contains confidential information visible to verified Yahoo! representatives only. If you are affiliated with Yahoo!, please claim your business to access these details.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
M
9:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo News

ALL of my comments are being rejected. This one from this morning 9:22 AM Jan 26, 2024. "I protested the Vietnam War. I felt it was wrong to send our citizens to kill people in another country that was no threat to us. But our protests were not destructive. We had sit ins and marches. I want my food free from pesticides and additives that could do harm BUT... there is absolutely no value, no possible thing to gain by trying to destroy such a valuable piece of art. How does that get the poisons out of our food? The only thing it possibly does is make people hate the movement."

Desired outcome: Restore my rights

Confidential Information Hidden: This section contains confidential information visible to verified Yahoo! representatives only. If you are affiliated with Yahoo!, please claim your business to access these details.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
D
12:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! blocked comments

Since January 21, 2024 all of my comments I try to make on yahoo news are being blocked. However, I can hit the button for a like or dislike. My comments always pop up a message that says unable to publish, but I can see it grayed out. I have not been notified by yahoo of any violations of terms of service or posting rules. I filed a complaint to yahoo in September 2023 because they took down a post I shared on a news site stating it had violated one of their rules. they did not state "which rule". I just got a generic comment back when I pursued it. All of my comments are conservative in nature. I see absolute bias. People using cuss words, threatening language towards other posters, pro-biden are allowed to post, with no repercussions.

Desired outcome: Allow my posts, stop the bias toward liberal and propaganda posts. Stop those from using swear words, foul language and threatening others.

Confidential Information Hidden: This section contains confidential information visible to verified Yahoo! representatives only. If you are affiliated with Yahoo!, please claim your business to access these details.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
R
8:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Comment accepted then rejected

I do not understand why my comment below was initially accepted then after several weeks it was rejected. All I want is an honest answer.

Your comment on "The national debt is finally a real-world problem" violates the community guidelines and has been rejected

publisher's logo

Dan Tue 31 Oct 2023 01:01:32 PM

If in 2001 we really had a surplus then why did the debt continue to increase. Here is the source, https://www.investopedia.com/us-national-debt-by-year-7499291. The national debt only decreased for two years in 1956 and 1957. Also tax revenue increased from the 2017 tax cuts, which did not cause the debt to increase. It was a spending problem. Again here is the source. https://www.thebalancemoney.com/current-u-s-federal-government-tax-revenue-3305762.

Desired outcome: Just like an honest explanation.

Confidential Information Hidden: This section contains confidential information visible to verified Yahoo! representatives only. If you are affiliated with Yahoo!, please claim your business to access these details.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
E
6:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Fantasy pro

I was charged $33.58 for a fantasy football subscription I never wanted. I was not aware of ever signing up for this nor would I ever be interested in using this service as I am not a sports fan. I was interested in their Yahoo mail plus service for the extra features but that was only about 6$ a month. I called Yahoo customer service, and the support worker was very unhelpful. I explained to him in detail what had occurred and that I never intended to or ever would subscribe to such a service. He apologized and said he understood even admitting I should get a refund but refused to do so. I find this extremely disturbing that a company would treat its customers this way, Yahoo clearly isn't concerned with the quality of service they provide their customers. I will be closing out my yahoo mail account which I've had for over 15 years and never will I use any service run by Yahoo again.

Claimed loss: 34.50

Desired outcome: Refund

Confidential Information Hidden: This section contains confidential information visible to verified Yahoo! representatives only. If you are affiliated with Yahoo!, please claim your business to access these details.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
S
11:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Resetting password

Yahoo email — my laptop lost all my saved passwords and yahoo email refuses to help me recover my password for yahoo email — they said I would have to keep guessing to try and get it back because they will not help me. I will never be able to get my information sent to that email and its going to be very difficult to change all my emails because all other account send codes to yahoo email that I cant get into to change passwords and change email. I have over 35 accounts tied to yahoo email that I cant get into.

Claimed loss: many hours and weeks trying to change passwords and emails accounts

Desired outcome: get them to reset my password

Confidential Information Hidden: This section contains confidential information visible to verified Yahoo! representatives only. If you are affiliated with Yahoo!, please claim your business to access these details.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
J
1:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo mail

I've had my Yahoo account for over 20 years. My whole career was in my Inbox. I used to access my account once in a while. Last year I've been through several personal problems and when I tried to access my Inbox on November 13th, 2023, I found my mailbox empty. All of my emails were deleted (but my contact list was still there).

I can't remember the last time I accessed my account before, but I'm sure I entered last year. I dnd't even receive any warnings in my alternative email informing that I would lose all the information.

I sent a request to recover my emails, but I only got an automatic reply. I'm asking Yahoo to restore my emails as they were a few months ago only. I'm really desperate and I'm willing to pay Yahoo to recover my emails.

Claimed loss: All of the emails stored in my Yahoo mail account for over 20 years were deleted without any previous warning.

Desired outcome: Recover all of my deleted emails.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
R
8:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Moderators in Comment section

Yahoo Moderators Say I am Violating their Community standards every other day. I don't Use Profanity or anything I see that would Violate them. Here is an example last ( 11/13/23 ) night rejected. Everything I said in that comment WAS TRUE, just not going along with their Agenda. They let comments by the left slide through by the hundreds EVERY DAY without deleting comments.

Read full review of Yahoo!
View 0 more photos
Hide full review
ComplaintsBoard
C
3:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo Auctions

I bid on a camera dry cabinet. It was a used item, but the seller said that it was fully functional. I won the bid but the item I received did not work. It failed to lower the humidity. I wrote to the seller but they insisted it was functional. Finally I wrote to Yahoo, but they did not respond to my complaint. The auction took place August 16th. Number t1105679475.

Claimed loss: 11500 yen

Desired outcome: Refund and return.

Read full review of Yahoo!
View 0 more photos
Hide full review
ComplaintsBoard
E
2:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo news

Yahoo censors comments with bots that seem to promote their agenda. For example, they posted and proudly displayed a comment that stated republicans should be exterminated in gas chambers, it was up for about 8 hours until I objected to it. Another example is in a post about racism I mentioned in history, an instance where nazis killed jews on a river but made them surrender their shoes first so they could be sold. There was no mistake that people were led to believe that I supported it, only that it happened. There are literally hundreds of examples where they censer people. I was under the impression that we had freedom of speech in America, if Yahoo thinks that we shouldn't learn from history they have no right to publish news.

Claimed loss: Free speach

Read full review of Yahoo!
Hide full review
ComplaintsBoard
J
6:14 pm EDT

Yahoo! Comments

I made a remark about the Dems being the party of the KKK on the "Biden called LL Cool J a boy" article.They established it.It is true,something you Marxists hate.. Yahoo rejected that comment.Their liberal bias is apparent and sickening.Yahoo censors the right wing. Time for a class action lawsuit.The 5th District court already found you Nazis guilty of censoring the right wing.Maybe you need a large fine.Maybe shut down.

Desired outcome: Reinstate my comment with an apology on the site.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
L
3:00 am EDT

Yahoo! Censorship

You rejected my comment without telling me what was objectionable about it.

How am I supposed to know what not to comment if you do not disclose it? You emailed me that:

"Your comment on "Palestinian figures slam Abbas for Holocaust outburst violates the community guidelines and has been rejected"

publisher's logo

Leonard Blatt Wed 13 Sep 2023 09:53:00 PM

https://www.tiktok.com/@atlassociety/video/7177042339326627115"

What was my comment?

Desired outcome: Tell me what my comment was, as I did not commit it to memory. Why did you rejected it?

Read full review of Yahoo!
Hide full review
ComplaintsBoard
D
11:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Greetings, I tried to create an email to create a website and your system claimed that I was in violation of your child laws. I am not a child violator. As a matter of fact, I am a therapist who works with children to help them live happier healthier lives. I am passionate about my profession and would never harm a child or use a child for ill-doings. The...

Read full review of Yahoo!
ComplaintsBoard
L
9:30 pm EDT

Yahoo! Yahoo! News comments

Every single post I make in response to news items is instantly rejected.

Every single 'appeal' is also instantly rejected.

No 'moderator' that is human ever looks at an appeal.

And I seem to have no recourse. I've attempted to send snail-mail to Jim Lanzone at the San Francisco office and got it back as undeliverable because the address provided thru Yahoo!'s website is invalid.

I need an explanation why my posts are instantly rejected and why you commit this fraud of an 'appeal' process.

Desired outcome: An actual response and the ability to post again.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
A
11:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Yahoo, What is so terrible about my last comment that you deemed it a violation of your community standards. I was respectful, didn't use foul language, didn't insult anyone or any group of people and I didn't post any unnacceptable images. Don;t you recognize that censoring this type of speech is not caring for your customers or for community decency, but...

Read full review of Yahoo!

About Yahoo!

Yahoo is a web services provider known for its search engine, email service (Yahoo Mail), and news portal. It offers a variety of content including finance, sports, and entertainment. Additionally, Yahoo provides advertising solutions and a platform for online forums.

Yahoo! Customer Reviews Overview

Yahoo is a web services provider known for its web portal and search engine. It offers a variety of services including Yahoo Mail, Yahoo News, Yahoo Finance, and Yahoo Sports, catering to users seeking email communication, current events, financial information, and sports updates. Additionally, Yahoo provides an advertising platform for businesses to reach potential customers. The company has evolved over the years, adapting to changes in the digital landscape to maintain its presence as an internet staple.

Overview of Yahoo! complaint handling

Yahoo! reviews first appeared on Complaints Board on Nov 21, 2006. The latest review yahoo finance was posted on Mar 21, 2024. The latest complaint yahoo website is unsafe and dangerous! was resolved on May 28, 2018. Yahoo! has an average consumer rating of 1 stars from 1521 reviews. Yahoo! has resolved 112 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.3
2223 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Yahoo! contacts

  2. Yahoo! phone numbers
    +1 (800) 318-0612
    +1 (800) 318-0612
    Click up if you have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number 0 0 users reported that they have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number Click up if you have UNsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number 0 0 users reported that they have UNsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number
  3. Yahoo! address
    701 1st Ave, Sunnyvale, California, 94089, United States
  4. Yahoo! social media
Yahoo! Category
Yahoo! is related to the Websites category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.