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Orbitz Complaints Sorted by Destination

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Orbitz - Wisconsin, Menomonee Falls

Posted: 2008-07-17 by Bob Stout [send email]
Handling of canceled flight
Complaint Rating:  100 % with 1 votes
I bought round trip tickets through Orbitz in early June for June 13 from Colorado to Wisconsin returning on June 30. Two days before the return flight on the 30th, I called Orbitz to let them know I had to cancel that flight. They assured me that I could apply some amount to another flight...
Comments United States Airlines

Orbitz - Oregon, Eugene

Posted: 2008-05-01 by Mike Clinton [send email]
Inaccurate TLC text updates
Complaint Rating:  100 % with 1 votes
Orbitz sent me a text message saying that my flight was delayed. I changed my plans and showed up at the airport to find that the airline got back on track and was leaving at the previously scheduled time. Even though it was still not leaving for a half hour they said that they could not process...
Comments United States Travel & Vacations

Orbitz - New York

Posted: 2008-04-29 by sophia [send email]
refund documentation and blatant ineptness or scam
Complaint Rating:  0 % with 0 votes
SERIOUSLY INCREDULOUS and most disconcerting with very little apparent recourse i have been lied to misguided by inept representatives from orbitz over a complete refund for medical issue ona flight to europe. medical documentation was faxed from drs office many times with confirmation numbers...
Comments United States Airlines

Orbitz - Massachusetts

Posted: 2008-03-18 by Lisa Schweig [send email]
Impossible flights!
Complaint Rating:  0 % with 0 votes
I will never use Orbitz again! I made reservations in August 2007 for a February 2008 trip, and everything was fine at that time. A week before our trip, I checked on the itinerary to find.

(1) our Boston to Tampa flight, through Dulles, now ended in Dulles

(2)...
Comments United States Airlines

Orbitz - Maryland

Posted: 2008-06-04 by Victoria [send email]
Hotel booked is under renovation
Complaint Rating:  0 % with 0 votes
After reading all the information on all inclusive in Punta Cana and spending hours making a decision, I relied on the information that Orbitz has on their website in booking a trip for my daughter and her friend, only to get a very unhappy call from her that the hotel I booked was under renovation...
Comments United States Travel & Vacations

Orbitz - Illinois, Chicago

Posted: 2008-05-23 by Joe [send email]
No service and no refund
Complaint Rating:  100 % with 1 votes
I made a group reservation.

March 10th

- They processed the payment by check

- They also left me a voice mail and e-mailed me to say that they couldn't give me the hotel rate that I placed a deposit on.

March 12th

-...
Comments United States Hotels

Orbitz - Illinois, Chicago

Posted: 2008-02-10 by Kathryn Kessey Benton [send email]
Terrible experience!
Complaint Rating:  100 % with 1 votes
My husband served in Iraq beginning March 2006. During this time we planned to meet in Greece for a vacation after not seeing each other for over 6 months. After hours of research, I found the perfect spot on Rhodes. I made the reservation for the September 2006 trip in May 2006, paying in full...
Comments United States Travel & Vacations

Orbitz - Georgia

Posted: 2008-04-18 by Rachel [send email]
Did not cancel reservation
Complaint Rating:  0 % with 0 votes
Several years ago, I booked a room several months in advance and had to cancel. I followed their procedure, was within the period required to cancel, and everything, but my credit card was still charged for the room.

I was unable to recoup the loss ($150). In fact, it caused my...
Comments United States Hotels

Orbitz - California, Chatsworth

Posted: 2008-04-03 by David Deans [send email]
Non Refundable Policy
Complaint Rating:  0 % with 0 votes
I booked travel on Air France through Orbitz to Paris from LAX for $3200. Due to a medical emergency the trip had to be cancelled. I called Air France and they said "no problem" but since I had made the reservation through Orbitz I would have to call them, etc.

For...
Comments United States Airlines

Orbitz - California, Yuba City

Posted: 2008-02-26 by Naomia Gould [send email]
Paid for All Inclusive which didn't receive
Complaint Rating:  0 % with 0 votes
I paid for an All Inclusive (A.I.) package through Orbitz.com (whom I have dealth with numerous times) at the Faro Mazatlan Beach Resort. I printed my "My Itinerary" confirmation from Orbitz, which shows my total package and the "All Inclusive" for this resort. Upon arrival,...
Comments United States Internet Services
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