Disgusting behavior
Novo cucine have just gone into liquidation! (Nov 2015) please do not use this company! They are a bunch of crooks! I feel so sorry for all those people who have just handed over their hard earned money and are now left without a kitchen esp before xmas! Disgusting behavior!... We at least have just over half ours fitted and can probably just get the rest done using our "hand man builder" i'm quite sure novo (Formally kitchens italia) will rise once again under a different name!.. If this is the case... Beware, watch out for the manager don also matt, pat and eric!.. Cowboys! Do you research before you even consider parting with your money with these guys under a different company name! This is an honest customers reviews and not an ex-employees review!
Liars, rude, poor workmanship, poor materials
This company did everything they could to ensure a sale (kitchen installation) and within six weeks the appliances they sold me stopped working. When I asked them to replace them, they refused, then shouted at me because I warned them I would pursue my claim using the Sale of Goods Act. They made numerous false promises in order to delay my claim and did not reply when I wrote to their managing director. Please avoid these people and save yourself a headache!
Same here pretty much to the letter
DO YOURSELF THE BIGGEST FAVOUR YOU HAVE EVER DONE YOURSELF IN YOUR LIFE AND DON'T HAVE ANYTHING TO DO WITH THIS COMPANY!
Don't be fooled how "Professional" they may seem, how much the Boss and Head Sales Man (Don) puts himself out for you, it is all a just a big con. I have been without a kitchen for 8 months now, they ripped out my old kitchen and tried to fob me off with work tops I didn't choose, then after 6 months agreed to changed them to the one I chose, then they couldn't contact the fitters they claimed, I phoned the fitters directly and they said they hadn't been paid, the fitters came and fitted half a kitchen as a favour so at least i had a sink and washing machine to clean my clothes with (Thanks Adrian & George) and now I am going to have pay someone else to finish it off. The tap doesn't work and wasn't the one I ordered, the Hood has a dent in one of the cupboards is damaged, and remember That is with ONLY half a Kitchen fitted.
Is Novo legit?
Novo earns 91% level of Trustworthiness
Perfect Trust Endorsement: Novo achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Novocucine.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Novocucine.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Novocucine.co.uk you are considering visiting, which is associated with Novo, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
- Novocucine.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The novocucine.co.uk may offer a niche product or service that is only of interest to a smaller audience.
Overview of Novo complaint handling
-
Novo contacts
-
Novo phone numbers+44 172 784 3840+44 172 784 3840Click up if you have successfully reached Novo by calling +44 172 784 3840 phone number 0 0 users reported that they have successfully reached Novo by calling +44 172 784 3840 phone number Click up if you have UNsuccessfully reached Novo by calling +44 172 784 3840 phone number 1 1 users reported that they have UNsuccessfully reached Novo by calling +44 172 784 3840 phone number
-
Novo headquartersUnit 4, Spring Valley Business Centre, Porterswood, St. Albans, England, Hertfordshire, AL36PD, United Kingdom
-
Novo social media
Recent comments about Novo company
Liars, rude, poor workmanship, poor materialsOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.