Complaint Rating:

On 3/15/2008 I recieved a e-mail message that my Norton Anti-Virus account had expired and I needed to contact them and re-new immediately or lose that protection. I followed directions and re-newed my account at that time, recieving an order number and assuming the transaction was completed....

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On 29th of March I was charged on my Visa £30.00 for Symantec Renewal 276165600 and on 4th of April I was charged £29.99 by Dri* symantec UK www.Myord.com for the same protection.
How do I receive a rebate of one of these amounts.

Keith Tytler...

Complaint Rating:

I was unsuccessful in installing the 2008 Norton Internet Anti virus program. I made 2 tempts to download, both charged to my credit card at $49.99 and $59.98. Both downloads were corrupt and would not install. I purchased a CD version at SAm's at 49.99 +tax=$54.24, which also did not install....

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Do not use norton anymore because they suck more ways then one. In this case they stole 69.99 for a update on a virus software. I think they are the virus and still can not get them off my computer....

Complaint Rating:

One year subscription of $59.98 was charged on my card on 04/22 and then charged again on 05/10. Beware all!...

Complaint Rating:

I was doubled charged on my account for renewal of Norton anti-virus protection for my computer. One occurred on 2/12/2008 and the second one showed up on the next bill dated 3/21/2008. The charges were different each time. one was for $59.99 & the other for $49.99. I would like this rectified...

Complaint Rating:

On March 19, 2008 I extended my Norton internet security for Windows xp & up graded as well, to accommodate additional computers (Order # 772769123) @ $69.98. On March 29 you charged me for a Norton annual renewal @ 52.99. Some how or other someone in your organization failed to notice the...

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I ordered one yr, .of protection. I have paid for it by credit card (and it has appeared on my monthly statement and is paid) yet I keep getting pop ups that say my coverage has exoired. I have used this process for a few yrs. and never had a problem before....

Complaint Rating:

My anti-virus was renewed wiothout my permission and my credit card was charged $50.49. I do not use the norton product in my computer any more. I have removed the norton anti-virus from my machine a few months ago. I would like the $50.49 charge removed from my capital one bill removed....

Complaint Rating:

Norton charged my credit card and renewed my anti virus without my consent. I was charged over $70 2 years ago and was unable to use the anti-virus software because my email would not work with it....