Complaint Rating:

I was charged directly from my bank account two weeks before my Norton Anti Virus subscription was due and when I called to let them know that I did not want their service and wanted a refund I was told by their representatives I would get my money within 5 to 10 days, it has already been almost...

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On April 5, 2008 I renewed my Norton Anti Virus; cost 39.99, tax $2.80 Total $42.79. On my Visa statement received today that amount is charged for 04-05-08. BUT there is another charge listed as DRI*Symantecstore.com www.myord.com MN in the amount of $39.99. Date for this transaction is 04-04-08...

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I got charged for a Norton Renewal that I did not even want. I removed Norton from my computer last July. I am not paying for this. I found the charge on my credit card....

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I just sent you a note, but need to give you more info. I went ahead and cancelled an order #2092538350 and am keeping order #VAB08557982. I hope I kept the correct one ... Will the one I manually ordered to install be taken off my credit card automatically? It was ordered by me when I was notified...

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I Was billed twice for the same thing on my credit card.1/10/08 and 1/21/08. If you need some transaction numbers please advise....

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Can anyone give me a phone number that I can contact Norton/Symantac?

I purchased their Internet Security and can't download the software.

Can't fin a listed number?

E-mail address

munchy432000@yahoo.com

Thanks,...

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I ordered Norton Anti virus on line via my Visa Capital One card and would like to cancel.

Would you please remove the charge of $ 63.98 from my Visa card?

I will appreciate it. Thank you.

David E. Dyas...

Complaint Rating:

I received an unauthorized billing for anti virus protection for 2008 in the amount of $49.99 on 4/17/08 of which i never agreed to or made. I have alternate anti virus protection on my computer and do not receive Norton anti virus protection. I would like the amount to be reimbursed immediately...

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I paid for my anti virus and can not get it in on my computer. They keep asking for my pass word I don't remember it. They said they would send one by E- mail but I never get it. I paid for it on Dec.8...

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This charge appeared on my Discover Card Bill when it came out this month. I canceled this service when I had trouble with my computer and had it repaired.
The repair service installed another protection at that time.
Please remove this charge from my Discover Card and issue credit...