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Nissan Canada Complaints & Reviews

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Nissan Canada - Bad customer service

Posted: 2014-04-02 by    Sarah Nasr
Complaint Rating:  0 % with 0 votes
My tire punctured due to a coil spring breakage putting my life in danger even though I had done my car check up at my Nissan dealership few weeks before the incident. It seems this is very common for Nissan Versas. This left me stranded on the service road of the high way. I called road side service assistance to tow me out but their phone lines were too jammed that the automated service took my number so that they would call me back. After an hour waiting on the side of the road, a police car passed by me and called the highway towing services (Top Speed) to get me out of the middle of the road...
Complaint comments Comments Complaint country Canada Complaint category Car Service Centers

Nissan Canada - Ontario, Markham - Unethical Business Practices/Horrible Customer Service

Posted: 2013-08-24 by    Gary Schecter
Complaint Rating:  100 % with 1 votes
Bought an Altima from Village Nissan, located in Markham. The worst purchasing experience I have every had. Within five minutes of signing a contract, was told the contract needed to be reopened. This is a business practice I had never thought could happen. When I threatened to walk away from the deal, I was told it was a done deal and I should hear back about approval of financing the following day. Three days later I contacted the dealership as I had not heard anything. Received a call back...message said the financing had been approved. Next day, without knowing that a call had been made, I received...
Complaint comments Comments Complaint country Canada, Ontario, Markham Complaint category Car Dealers

Nissan Canada - Ontario - faulty auto part

Posted: 2013-02-08 by    basdeo
Complaint Rating:  0 % with 0 votes
nissan maxima 2009 failed to start at grocery (- 15 celcius temp). 3 hours later towed to nissan dealeship. Service technician said STEERING LOCK MODULE. Common problem on 2009 maxima. $605 to replace...
Complaint comments Comments Complaint country Canada, Ontario Complaint category Cars, Parts & Vehicles

Nissan Canada - Ontario, Brampton - Safety Issue - bad parts

Posted: 2011-10-14 by    ISD
Complaint Rating:  100 % with 2 votes
In Jan 2011 my 2005 Pathfinder LE didn't blow any heat when idling and just 2 months before that the fuel gauge started acting up funny - tons & tons of these issue on these model have come up recently. Then now my transmission started acting funny, not shifting and down shifting irregular. took it in to get checked and they said it had to be replaced due to some a faulty radiator that had leaked coolant in the tranny. I only have 137K on it & my other car which is an Acura has 305K & no problems with tranny or motor. I was told that i'm out of warranty & it will cast me $7000 to fix this....
Complaint comments Comments Complaint country Canada, Ontario, Brampton Complaint category Cars, Parts & Vehicles

Nissan Canada - Ontario, Peterborough - my money back

Posted: 2011-04-22 by    brian kearney
Complaint Rating:  100 % with 4 votes
my new nissan was in an accident on jan 5th this year
my insurance company in 3 weeks replaced the car totally nissan owes me over 800 dollars
they have lied to me 3 times and said the money was in the mail
when it was not
i called the opp fraud squad and they told me
a lie is not fraud but just poor business practice
and that they could not help me
now i am told that i may get this money in may
5 months after the accident
how do we send a collection agency after an organization this large
and if it was reverse they would...
Complaint comments Comments Complaint country Canada, Ontario, Peterborough Complaint category Business & Finances

Nissan Canada - Québec, Vaudreuil-Dorion - poor quality/poor service

Posted: 2011-04-12 by    mark pugh
Complaint Rating:  100 % with 1 votes
I have had trouble with my damn power steering, it often locks my steering wheel. When this happens i have to turn the car off and start it again, i could do this 10 to 15 times. Every time i have brought up this problem they can’t help because they can’t see a problem. I have had it with Nissan ( spinelli Nissan ) in the west island. The worst service ever, the people were rude to my wife also. Once my lease is up i will give this car back with pleasure and shop for something better. My second car is an audi so i might just look for a VW. Never buy a Nissan, if you don’t get a...
Complaint comments Comments Complaint country Canada, Québec, Vaudreuil-Dorion Complaint category Car Dealers

Nissan Canada - Terrible Customer Service

Posted:    Sparkplug15
Complaint Rating:  100 % with 12 votes
Nissan Canada absolutely does NOT care about any problems with vehicles they sell. I sent a letter to the President re my car and was just phoned by a clerk to tell me that they don't pass along letter. The lowly clerks make decisions. What a joke. I WILL NEVER EVER PURCHASE ANOTHER NISSAN CAR BASED ON NO CARE AFTER IF YOU HAVE A PROBLEM. They are a disgusting company!!! I've had Hondas and Toyotas but this is my first Nissan experience and NEVER AGAIN!!! DO NOT PUCHASE A NISSAN!!!...
Complaint comments Comments Complaint country Canada Complaint category Cars, Parts & Vehicles

Nissan Canada - Ontario - Poor customer service

Posted:    Fuel_guy
Complaint Rating:  100 % with 12 votes
Recently a recall item that I never recieved notice for, failed.<br />
My Catalytic converter blew up and caused my engine to blow as weel sice parts of the catalyst sucked back into engine apparently a common thing that has happened and has caused the engine to catch fire which is why a recall was issued. My car never caught fire thankfully because I had my family in the car when this happened.<br />
I was told by a Nissan rep. Daniel who was nothing but rude and ignorant, that I had to get my car to a Nissan dealer (the nearest one is approx. 450 km away) and if the part...
Complaint comments Comments Complaint country Canada, Ontario Complaint category Cars, Parts & Vehicles

Nissan Canada - Ontario - Poor quality

Posted:    Stefan Lazar
Complaint Rating:  100 % with 8 votes
I am writing to express my complete disappointment regarding the quality and reliability of my Nissan Pathfinder. This was a brand new car, which I took in lease since May 2005. This was my first time owning a Nissan or an SUV and I was looking for something reliable.

During this lease, my expectations were shattered more than once: battery broke right after warranty period, fuel tank sending unit had to be replaced, Air Conditioning stopped working and others, this of course while maintaining a rigorous service schedule.

However the last major disappointment topped...
Complaint comments Comments Complaint country Canada, Ontario Complaint category Cars, Parts & Vehicles

Nissan Canada - Ontario - Leasing and Product quality

Posted:    mershad Aval
Complaint Rating:  86 % with 7 votes
I leased a 2004 Nissan Altima,
Quality
when I got to the 60k the dealer said I had to change the rotor and pads cost about $700 only for front break. Later my battery died about 62k milege and the tires needed to be change.
comparing to other cars that I had with same driving it is very low quality, I change the pads on Toyota about 80k, same as the battery and tires lasted.

Service
Service department are very pushy on selling you their products. tried different dealership of nissan and all are the same.

Nissan Canada rules on leasing
Complaint comments Comments Complaint country Canada, Ontario Complaint category Airlines

Nissan Canada - Poor quality product!

Posted:    Mark Shephard
Complaint Rating:  89 % with 19 votes
Last month I purchased/leased my 3rd vehicle from Nissan Canada in the last 3 years. With the strength of the Canadian dollar and all the talk on radio and tv (BNN-Business News Network) I decided to go to an American website and build the same vehicle that i just leased to compare prices. Thats when the utter shock and awe set in when I discovered that the same vehicle in the States would have cost me 11 Thousand dollars less to buy. I was also told by the Canadian Dealership that if I were to purchase a vehicle in the states that the warranty would not be honored here in Canada. It is absolutely...
Complaint comments Comments Complaint country Canada Complaint category Cars, Parts & Vehicles

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