Complaint Rating:

Netzero advertises if you aren't happy and cancel your account within 30 days, they will refund your money. Not so. They billed my credit card and refuse to issue a credit. I only had their service 2 weeks. It is out and out fraud....

Complaint Rating:

I canceled this Internet service on March 2008 and have since kept being billed without authorization to my credit card despite I've canceled 2 times myself. I am tired of them telling me it's canceled and then a month later, I'm billed again. What kind of company is this that...