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Netzero what a joke I will never recommend them to anyone. My account was supposed to be canceled 3months ago so I thought. We were told the cancellation never went through and that's why were billed. So we canceled again in July 2008 come August we were hit with 25.00 cancel fee and 11.90...

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Used netzero for over 3 years, called to cancel account. Two months later account was slammed by company with so called back up service that I never authorized. Trying to cancel account when they slammed me was like pulling teeth. Will never recommend this company to any one. Beware of AOL type...

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I have had netzero for a few months and have had problems with the service. I called to cancel my service because I was tired of complaining. The young man on the phone said how sorry he was and offered me two free months service. He said they had been doing some work on the service and he really...

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My husband and I live in Japan (military). I needed service for 2 weeks (home for the holidays) and spoke to NetZero reps. I was told it would be no problem . I signed up for a free service but was instructed to give my credit card info. I used this service exactly 3 hours in 1 day and it...

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Signed with Net Zero for a one-month allegedly free trial. Credit card charged immediately. Within days, it was clear the service was poor (slow access when I was able to access their servers at all; very slow downloads). I called to cancel the account. (You MUST call.) Their rep tried...

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Swindlers and thieves try to find new ways ripping off customers and here is what Netzero has designed which also many other DSL ISPs have employed. During subscription process they don’t mention certain fees, particular $150 cancellation fee. They mention it several days later after subscription...

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Received notification that NetZero is going to further penalize those of us who pay their monthly charge by automatic electronic transfer from bank accounts, by increasing fee's, for an already problematical level of internet services. This is an absolute ridiculous charge to begin with,...

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NetZero is by FAR the worst dial-up ISP provider out there. I signed my friend’s grandma up for it to cover here till the cable came. I did the 30 days free and got the 3G package, to where the dial-up would be just as fast as DSL. WRONG what a total joke. The application to make the internet...

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I have made 4 attempts in the last 2 weeks to cancel Netzero. Each time I was assured that the account had been canceled. However, instead, they billed my charge card... then they put their so called high speed on my computer without permission, and it messed up my new broadband server. I made...

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I canceled netzero within a week and was still charged and did not get a refund.I called three times to cancel and they still charged my card for months.I changed card # and they charged the new #. I changed numbers again. A year later they are trying to charge me again....