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I JUST SIGNED UP FOR THEIR SERVICE YESTERDAY. I PHONED THEM WITH A QUESTION ABOUT MY $14.95 PER MONTH SERVICE. THE MAN, WHO WAS FROM INDIA ADDED A BUNCH OF SERVICES ON MY ACCOUNT WITHOUT MY KNOWLEDGE. I HAVE BEEN ALL DAY TRYING TO CANCEL THEM. ALL I GET IS THE RUNAROUND. EVEN MY EMAILS ARE COMING...

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During the summer of 2008 I subscribed to Netzero DSL internet service. The service functioned perfectly until August of 2008, when my connection was disconnected. After many phonecalls, Netzero informed me that my signal was somehow cut off for unknown reasons, and in order to have it restored,...

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Netzero what a joke I will never recommend them to anyone. My account was supposed to be canceled 3months ago so I thought. We were told the cancellation never went through and that's why were billed. So we canceled again in July 2008 come August we were hit with 25.00 cancel fee and 11.90...

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I have made 4 attempts in the last 2 weeks to cancel Netzero. Each time I was assured that the account had been canceled. However, instead, they billed my charge card... then they put their so called high speed on my computer without permission, and it messed up my new broadband server. I made...

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Avoid at all costs. I canceled my service and after a few months started getting billed for $4.95 for Security Suite, which I never authorized.
Their claim was that I was offered a free 90 day subscription, that ran out. WRONG. They never apologized and would not credit my card.
I...

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Swindlers and thieves try to find new ways ripping off customers and here is what Netzero has designed which also many other DSL ISPs have employed. During subscription process they don’t mention certain fees, particular $150 cancellation fee. They mention it several days later after subscription...

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I canceled netzero within a week and was still charged and did not get a refund.I called three times to cancel and they still charged my card for months.I changed card # and they charged the new #. I changed numbers again. A year later they are trying to charge me again....

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Used netzero for over 3 years, called to cancel account. Two months later account was slammed by company with so called back up service that I never authorized. Trying to cancel account when they slammed me was like pulling teeth. Will never recommend this company to any one. Beware of AOL type...

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I have had netzero for a few months and have had problems with the service. I called to cancel my service because I was tired of complaining. The young man on the phone said how sorry he was and offered me two free months service. He said they had been doing some work on the service and he really...

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Signed with Net Zero for a one-month allegedly free trial. Credit card charged immediately. Within days, it was clear the service was poor (slow access when I was able to access their servers at all; very slow downloads). I called to cancel the account. (You MUST call.) Their rep tried...