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Ned Stevens Gutter Cleaning Complaints & Reviews

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Ned Stevens Gutter Cleaning - Performed work without permission

Posted: 2014-08-14 by    PCAGGA
Complaint Rating:  0 % with 0 votes
Company put me on a automatic cleaning schedule and they just came to clean gutter without a confirmation in email or by phone. Then they send an invoice saying the work was ALREADY performed and expected payment. I had explained politely that I had sold the house and they cleaned the gutters after i transferred title.

I refunsed and the agent became hosttile and demanded payment. I see all the emails that they sent and frankly with all that was going on, I had forgotten to cancel.

Needless to say they have a decepotive business model and they have lost me as a customer...
Complaint comments Comments Complaint country United States Complaint category Contractors

Ned Stevens Gutter Cleaning - Work not Performed

Posted: 2014-03-04 by    NMC11
Complaint Rating:  0 % with 0 votes
Crew came to clean gutters and thought no one was home. spent 5 minutes on roof and left, were supposed to clean all gutters and flush with garden hose, never even turned water on. Wife was home and saw the whole thing. they came back to finish job and were kind enough to not charge for the first visit, lolol...
Complaint comments Comments Complaint country United States Complaint category Other

Ned Stevens Gutter Cleaning - Incomplete job

Posted: 2014-01-06 by    Marc Rosenkrantz
Complaint Rating:  0 % with 0 votes
Contracted Ned to clean my gutters on 4000sqft home. When they finished they left all the debris on my back deck. My wife told the field supervisor who moved it to the front of our house with no bags. My town does not allow curbside debris so we called them to complain and have them return to at least bag the debris as well as take it away. They came back once but did not bring any bags so they left. We then got cold weather and they were unable to return. After 3 calls the service dept said the debris was not from the gutters and they would not be removing it. There customer service is a joke as...
Complaint comments Comments Complaint country United States Complaint category Contractors

Ned Stevens Gutter Cleaning - Not a company to be trusted

Posted: 2011-09-06 by    Obuday
Complaint Rating:  100 % with 4 votes
I was on a fixed schedule for work to be completed, after the last visit I noticed that certain gutters ( the ones located higher on my home ) had not been cleaned, when my next scheduled cleaning was done, I stayed home to see exactly the level of work done, the crew arrived, one stayed in the truck ( it was a cold day ) one took a ladder & cleaned only the lower gutters, left a bag of leaves on the curb smaller than a tall kitchen garbage bag, & left, total time beginning to end twelve minutes, When I called to complain they told me the crew two guys, one sat in the warm truck, had been there...
Complaint comments Comments Complaint country United States Complaint category Cleaning Services / Laundry

Ned Stevens Gutter Cleaning - New Jersey - Incomplete gutter cleaning

Posted: 2011-06-02 by    Poor Gutter Cleaning
Complaint Rating:  71 % with 7 votes
Like so many other people have complained, Ned Stevens does not clean the top gutters. After the latest cleaning that happened in March (well after the leaf falling season), I noticed that the top gutter was full and overflowing and the bottom gutter was clean. I called to get service and the Ned Stevens person claimed that the clog was caused by new debris. Interesing how clogging debris supposedly collected only in the top gutter, while the lower gutter is clean.
I insisted on a service call, but they were not willing to do it. They said the gutters will be cleaned on their next visit.
Complaint comments Comments Complaint country United States, New Jersey Complaint category Home & Garden

Ned Stevens Gutter Cleaning - New Jersey - Ned Stevens Gutter Cleaning

Posted: 2011-04-30 by    Anonymous
Complaint Rating:  100 % with 1 votes
Completely over charged and a piece of my gutter fell of fa mont hafter they worked at my house.

Would not do business with again....
Complaint comments Comments Complaint country United States, New Jersey Complaint category Contractors

Ned Stevens Gutter Cleaning - New Jersey - unnecesary service calls

Posted: 2011-01-20 by    john deblasio
Complaint Rating:  100 % with 1 votes
ned stevens employes telephone sales people. once you use them they will constantly call to persuade you that u need additional service. smooth talking sales people get u to agree for service calls.they record all their conversations and use it against u. beware this amoey driven operation and its tour money they want.
john d bergen co...
Complaint comments Comments Complaint country United States, New Jersey Complaint category Contractors

Ned Stevens Gutter Cleaning - New Jersey - Telemarketing

Posted:    ned stevens
Complaint Rating:  100 % with 3 votes
Don't give them your number. They won't stop calling you to get more business even though they are not good. They will claim to clean your gutters for cheap, then try to up sell you for new gutters. If you call another local verified good gutter company, you will find that Ned Stevens did a horrible job on your gutters.
They will keep calling you claiming they are returning a missed call based on caller id....
Complaint comments Comments Complaint country United States, New Jersey Complaint category Roofing

Ned Stevens Gutter Cleaning - New Jersey, Manasquan - non performance of work

Posted:    Willie boy
Complaint Rating:  100 % with 2 votes
I was on a fixed schedule for work to be completed, after the last visit I noticed that certain gutters ( the ones located higher on my home ) had not been cleaned, when my next scheduled cleaning was done, I stayed home to see exactly the level of work done, the crew arrived, one stayed in the truck ( it was a cold day ) one took a ladder & cleaned only the lower gutters, left a bag of leaves on the curb smaller than a tall kitchen garbage bag, & left, total time beginning to end twelve minutes, When I called to complain they told me the crew two guys, one sat in the warm truck, had been there...
Complaint comments Comments Complaint country United States, New Jersey, Manasquan Complaint category Contractors

Ned Stevens Gutter Cleaning - New Jersey - Did work without my permission and ruined gutter guards

Posted:    Bergen County
Complaint Rating:  100 % with 24 votes
I called to have gutters cleaned once. It didn't look like they did much, but I wasn't home when they came. When I initially scheduled first cleaning, they asked if I'd like to be put on a service plan. I said "no", just come out once. One day I happened to be working from home and was conducting a conference call. I heard noise outside and saw Ned Stevens guys at my house. I never asked them to come, but couldn't go outside because I was on a business call. I watched the guys from the window. One guy was on the roof with a hose, just trickling water down the roof,...
Complaint comments Comments Complaint country United States, New Jersey Complaint category Contractors

Ned Stevens Gutter Cleaning - Massachusetts - contractor fail to appear in a timely manner and claim to have work which they have not done.

Posted:    SallyAnn
Complaint Rating:  88 % with 16 votes
Enclosed is an excerpt of a recent letter to Ned Stevens Gutter Cleaning:

I made an appointment wit NS to come to my house and clean the gutters by Mid-December ´08, so that the gutters would be clean before the first snowfall on December 19. However, NS did not arrive prior to the first snow, nor did they telephone me to notify me that they would not come. As a result, with ample snow and ice threatening to destroy my gutters, I contacted a local handyman during a thaw in February. He did an excellent job, fixed the gutters, and cleaned them thoroughly. The very next day, on...
Complaint comments Comments Complaint country United States, Massachusetts Complaint category Contractors

Ned Stevens Gutter Cleaning - Service

Posted:    jerseyguy2000
Complaint Rating:  86 % with 7 votes
Terrible Company! They were very nice over the phone, but I had to call them FOUR times after they didnt show for an appointment to get them to show up! And when they came, they only cleaned gutters on 3 sides of my house and left food trash all over the lawn. Then they billed me for more than the price I had agreed upon. Beware!...
Complaint comments Comments Complaint country United States Complaint category Cleaning Services / Laundry

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