Complaint Rating:

I'm not sure what the address is of the compant because I can no longer even find their website. I purchased a DVD set back in November of 2007. I recieved confirmation e-mails saying the order had been shipped and then later on recieved an e-mail saying the order had NOT been sent due...

Complaint Rating:

To whom it may concern:

I was wondering if you could help me with the problem that Naxpmedia caused me. You see I ordered a product from Naxpmedia called the Smurfs Collection on dvd that they ripped me off on some episodes. I sent in a complaint to them, but they haven't...

Complaint Rating:

On 1/9/08, I ordered a couple of DVDs from them online (naxpmedia.com).

On 1/10/08, I received this email:

> Your order has been updated to the following status.
> New status: New Order Sent

On 1/24/08, after not receiving the product,...

Complaint Rating:

I ordered a set of Boy Meets World in early December as a Christmas present. As the time got closer and closer to Christmas and the product had not arrived by the promised delivery time, I tried to contact the company. The telephone number listed on the web site presented a message saying that...

Complaint Rating:

I ordered complete season of Third Watch. Paid 58.24 for it. The first 2 DVD's were fine. The third one you couldn't view at all and the last one was taped off the television, the commercials weren't even cut out. I emailed them asking for the tapes to be replaced or my money...

Complaint Rating:

I wish I would have known that there were sites like this before I ordered from this company Naxpmedia. I have the same story as everyone else. I ordered on Dec 27th and I got the UPS tracking number and kept checking the UPS site and it just said 'Billing info received' So I contacted...

Complaint Rating:

I ordered the complete series of Third Watch and when I received my order half the dvd's were BLANK and the other half were so distorted you could not view them. I tried for months to contact NaxpMedia, I wrote numerous email and never received a response, I called the 800 number which...

Complaint Rating:

I too ordered two DVD sets from Naxpmedia that never shipped. Something felt a little fishy from the get go, so I was aware that it may be a scam and wasn't too heartbroken when I later discovered all of these complaints. If I had seen these prior to my purchase I definately would not have...

Complaint Rating:

Ordered the Carol Burnett and Friends dvd set in January 2008, money taken from my credit card. A UPS number was given to me but when I called UPS, they said that they never had that number on their records. Send numerous emails; some never answered, others with a standard letter saying that...

Complaint Rating:

For info on the real owners of this fraudulent company see http://www.wwco.com/~dda/naxpmedia.php . Toward the end is gives contact info for the owners and other public record information. I tried to use the contact info and the phone number has changed (surprise!) and the address for the owners...