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Nationwide Home Warranty Complaints Sorted by Popularity

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Nationwide Home Warranty

Posted: 2008-09-16 by Angry
Unpaid Claim, Poor Customer Service, Rip Off Because Policy Will Not Cover Me
Complaint Rating:  100 % with 3 votes
I am disgusted with the way I have been treated. I purchased Nationwide's Full Protection Plan only to get no protection. They asked for maintenance records on my AC unit. I explained to them that these documents should have been requested at the time of my purchasing the contract, which...
Comments United States Home Insurance

Nationwide Home Warranty

Posted: 2008-07-03 by Edgar Snow
Terrible experience
Complaint Rating:  100 % with 4 votes
When I purchased the policy, Nationwide assured me that claims are handled in a timely manner. I placed a claim 5 days ago and have called back repeatedly to request expedited service. On the occasions that my calls aren't dropped by Nationwide's sloppy IVR system, I reach an outsourced...
Comments United States Products & Services

Nationwide Home Warranty

Posted: 2008-09-10 by sthorn71
poor service, denying a claim
Complaint Rating:  100 % with 3 votes
I purchased their home warranty with an additional option for a second refrigerator. I opened a claim with them over a month ago to repair this refrigerator. I was finally able to get someone to come out by threatening to cancel my warranty. The technician evaluated the refrigerator and found...
Comments United States Home Insurance

Nationwide Home Warranty

Posted: 2008-08-28 by jpoll23
Online scam
Complaint Rating:  100 % with 1 votes
This company is a total scam. Run from this company. The told me my charge would be $250 but charged my credit card $400. They denied every claim because first they said I needed to show I maintained the appliance. When I showed them the records, they told me they don't cover appliances...
Comments United States Online Scams

Nationwide Home Warranty

Posted: 2008-08-21 by LG
Disgusting Service they steal your money!
Complaint Rating:  100 % with 1 votes
Disgusting Disgusting Disgusting service, if you still pay and for Nationwide after reading this then you deserve what you get!
They do not pay claims, they do not answer telephone calls or return calls. They frequently drop calls or put you on hold.
My Microwave broke and they...
Comments United States Home & Garden

Nationwide Home Warranty

Posted: 2008-11-25 by RKrame
Scam, no service, not what they advertised
Complaint Rating:  0 % with 0 votes
This company is a ripoff. They have given me the run around. They recently referred a technician for a heater problem. This technician's company had no idea of who Nationwide was. Stay away!!...
Comments United States Home Insurance

Nationwide Home Warranty

Posted: 2008-10-31 by Michael Williams
BBB, Attny. General of Greater NY, NY State Insurance Board Info.
Complaint Rating:  100 % with 2 votes
If anyone, beside myself, has had problems getting Nationwide Home Warranty to pay/settle claims on things covered under your contract, it's worth while in contacting the following to register complaints against them. The more complaints they get, the better. They are the least professional...
Comments United States Bad Business Partners

Nationwide Home Warranty

Posted: 2008-09-03 by Mark
Warranty
Complaint Rating:  100 % with 1 votes
First claim I had with them they never sent out a contractor. Had to get it fixed myself. Second claim was the problem with needing service records for a dishwasher. The manufacturer does not have any maintenance procedure for the dishwasher. This company is a complete scam and a waste of money...
Comments United States Appliances

Nationwide Home Warranty

Posted: 2008-12-25 by 
Avoid like plague
Complaint Rating:  0 % with 0 votes
I filed a claim for a 'covered' washing machine that became inoperable on November 22nd (Friday). After filing the claim, I received an email (on Saturday the 23rd) telling me who the contractor would be. I called them but since it was the weekend, I couldn't talk to them till...
Comments United States Home & Garden

Nationwide Home Warranty

Posted: 2008-07-24 by BJ Bennett
won't pay claims
Complaint Rating:  100 % with 5 votes
I had a well/pump company come out to check my well as I couldn't get water to the house. The well man said the pump had died. I placed a claim with NationWide Home Warranty and they denied my claim. I have coverage for the well pump. They insisted that I produce maintenance records on...
Comments United States Home Insurance
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